Post Job Free

Resume

Sign in

Customer Service Police Dispatcher

Location:
Houston, TX
Posted:
January 16, 2024

Contact this candidate

Resume:

Cory Pewitt

Police Dispatcher

Houston, TX *****

346-***-****

ad2tfu@r.postjobfree.com

OBJECTIVE

Highly motivated and detail-oriented individual seeking a challenging position as a Police Dispatcher, leveraging a comprehensive background in emergency response, exceptional communication skills, and a commitment to ensuring public safety. Dedicated to remaining calm under pressure, adept at multitasking, and possessing a strong ability to prioritize and coordinate responses to emergency situations effectively. Eager to contribute to a dynamic law enforcement team by providing swift and accurate dispatch services to enhance community safety.

EDUCATION —

EXPERIENCE

Southwest MN State University, 2021, Bachelors in Broadcasting

Jan. 2020 - Nov. 2021

Customer Service Rep I • Lowes Hardware Store

Utilized various technological tools and systems, including point-of-sale terminals and customer relationship management (CRM) software, to enhance service delivery and efficiency.

Consistently met or exceeded performance metrics, including customer satisfaction scores, order processing efficiency, and individual sales targets.

Consistently met or exceeded performance metrics, including customer satisfaction scores, order processing efficiency, and individual sales targets.

Assisted in maintaining accurate inventory levels, conducted stock checks, and communicated with the inventory team to prevent stockouts and overstocks.

Collaborated with other departments within the store to address customer needs, facilitate returns, and coordinate with various teams to enhance the overall shopping experience.

[Dates From] – [To]

Coach • Youth Coach • YMCA

Collaborated with other departments within the store to address customer needs, facilitate returns, and coordinate with various teams to enhance the overall shopping experience.

Provided comprehensive coaching in fundamental skills such as teamwork, sportsmanship, and individual athletic techniques, fostering a positive and inclusive learning environment.

Led youth teams in various sports, guiding participants through practice sessions, drills, and organized competitions while emphasizing the importance of fair play and cooperation.

Tailored coaching approaches to meet the unique needs and abilities of each participant, ensuring a positive and supportive experience for all skill levels.

Acted as a mentor and motivator for young athletes, promoting a growth mindset, resilience, and self-discipline both on and off the field.

Prioritized the safety and well-being of participants by implementing and enforcing safety protocols, monitoring the health of athletes, and ensuring a secure and supervised environment.

Jan. 2015 – Dec. 2017

Police Officer • Police Officer • Earle Police Department

Completed rigorous use-of-force training, ensuring a thorough understanding of policies, procedures, and the appropriate application of force in various situations.

Raised community awareness on public safety issues, disseminating information through public forums, social media, and community events.

Properly handled and documented evidence, maintaining the chain of custody, and ensuring the integrity of evidence for use in legal proceedings.

Employed crisis intervention techniques to assist individuals in mental health crises, working collaboratively with mental health professionals and community resources.

Applied conflict resolution skills to de-escalate tense situations, diffuse disputes, and maintain a peaceful community environment.

Responded to emergency situations, coordinating with other emergency services and ensuring the safety and well-being of the public during critical incidents.

Jan. 2009 – Dec. 2017

Security Lead • Security Guard • Security Company

Monitored premises using surveillance systems and conducted regular patrols to identify and address security risks and potential threats.

Responded promptly to security incidents, emergencies, and alarms, taking appropriate action to mitigate risks and ensure the safety of individuals and property.

Provided exceptional customer service by assisting visitors, answering inquiries, and offering guidance on security procedures while maintaining a professional and approachable demeanor.

Implemented and followed established emergency procedures, including evacuations and lockdowns, to ensure the safety of personnel and visitors during critical situations.

Conducted risk assessments to identify vulnerabilities and weaknesses in security protocols, recommending and implementing improvements to enhance overall safety.

KEY SKILLS —

References

Communication, Problem Solving, Critical-Thinking, Decision-Making, Emotional Intelligence, Adaptability, Stress Management, Interpersonal Skills, Multi-tasking, Customer Service, Technically inclined

Available upon request



Contact this candidate