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Change Manager

Location:
Hose, Leicestershire, LE14 4JE, United Kingdom
Posted:
January 16, 2024

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Resume:

Arthur Grimley

MBA - Bayes Business School, City University, London

077**-****** • ad2tf0@r.postjobfree.com

A versatile and highly effective and hands-on technology leader and change manager. Technically literate innovator in product and process, especially in digital commerce, with a strong commercial sense and aptitude. Delivery focused, in a pragmatic and flexible way.

Successful in planning and the executing change programmes, including non-technology deliverables, for start-ups, mergers, acquisitions and large-scale transformations.

Extensive experience in fintech, including investment and commercial banks, online trading, government, health services, housing and manufacturing.

Able to manage in a crisis or challenging environment. A proven problem-solver with the ability to lead and influence successfully at all levels with well-developed soft-skills.

Key Achievements

First wave agile adopter, created and led an Xtreme Programming team over 20 years ago

Successfully planned and led the post-merger integration of trading functions of 2 High Street banks, which was delivered on time and within budget

Researched, negotiated and executed the purchase and integration of technology companies to acquire IP and improve competitive position.

Created and implemented a B2B sales process which improved lead conversion rates.

Strategic lead for programme of rationalisation that saved £150m over 2 years.

Career History

Oct 2022 to Present Digital recruitment SME/Charity Fundraising

Whilst searching for my next full-time role and studying for my Diploma in Change Management, I’ve been combining ad-hoc assignments (CV sift, interviewing etc) as an SME for CHR Solution, a search and selection company, with my involvement with two local charities, leading on grant applications and corporate fund-raising.

Jan 2022 to Sept 2022 Communisis Ltd (part of OSG group)

Change Consultant

Communisis are an international marketing and communications company undertaking a migration to the SIAM model and transformation of their business processes.

Responsible for the successful delivery of expected benefits, staff education and mentor staff.

Wide ranging brief that extended across the organisation as well as the technology function.

Directly involved in reorganization of product management, customer services, risk and change management.

Supplier disputes resolution.

Lead role in developing and implementing new governance processes to a much more defined environment.

Nov 2020 to Dec 2021 OPG, Royal Mail

Casual work during the Covid emergency following a period of furlough in the summer of 2020.

June 2019 to Nov 2020 Grupo Antolin

Launch (Delivery) Manager

Launch (Delivery) Manager at Grupo Antolin are a major (1 in 4 cars worldwide carry Antolin components) supplier to the global automotive market. This was a complex role in a fast-moving environment, managing multiple functions often with immovable delivery date

Planning and co-ordination of new product launches from initial prototype through to production at scale.

Manage the design of processes and developed procedures.

Successfully implemented the introduction of new tooling.

Managing suppliers.

Assurance function to and meeting the strict requirements of regulators and the customers’ specifications.

Jan 2016 to May 2019 Consultancy Assignments

Part time consultancy to fit around the care of a close relative who was seriously ill.

Successfully delivered a wide range of small and medium assignments, including:

Strategy Development. Devising a low cost, fast to market, digital strategy a startup in the property sector, following up with a longer-term strategy to exploit the company gaining traction in the market.

Technology and Digital Strategy. Developed a Technology and Digital Strategy for a large UK housing association. Focused on future state and the organisation’s readiness to adopt digital care solutions including AI and IoT.

Bid Process and Documentation. Reviewed bid documentation on behalf of a client in Iran who successfully bid for the running and digital transformation of a public logistics service. This involved performing due diligence on the technical proposal, acting as a critical friend and providing input to the bid price based on this.

Between assignments, I maintained my professional development, improve my language (French and Spanish) skills and learn full-stack development.

Jan 2014 – Dec 2015 Department of Health and Social Care

Interim Senior Technology Advisor (CTO)

The assignment overall function was to assess and assure failing national programmes and advise the Secretary of State on corrective measures.

Due to the nature of the organisation and the decision-making hierarchy, involving senior civil servants and Government ministers, this role required exceptional stakeholder management and negotiating and influencing skills.

Achievements and responsibilities:

Oversight of conduct of major programme portfolio c. £1.4bn

Successfully provided technology investment recommendations and approvals for change programmes that reduce waste (reducing costs by >£150M) and improve ROI/benefit realisation.

Crisis intervention steering stalled/problematic major national programmes.

Hands-on management and control in successfully restating a major national programme which had critically stalled.

Working with Cabinet Office and HM Treasury to establish and implement a streamlined approvals and controls process for major public programmes.

Significantly reduced running costs and improved governance for the major health digital service

March 2009 – Aug 2013 City Index Group

Chief Information Officer

City Index was one of the earliest companies to offer financial spread betting and, at one time, had been a market leader. The brief was to reorganise the technology function to align with business needs. This involve a mix of immediate crises intervention, mid-term developments and strategic planning.

My most significant achievements were:

Creating an effective global IT Department from 2 completely separate departments in London and the US and optimising spend by balancing in-house resource with a network of off-shore development partners.

Stabilisation of the platforms to eliminate outages and significantly reduce customer churn.

Addressing processes, procedures and working practices to reduce risk and improve delivery. This resulted in a reduction from over 40 audit failures in 2009 to none in 2011.

Improved our commercial position by acquiring technology companies with valuable IP. I was responsible for the whole process, from business case through to integration. One of these investments produced an ROI of 160% in under 2 years.

Took ownership of the PMO and all project planning and management activities. The function was relaunched to respond effectively to business needs.

Establishing City Index as the market leader in trading from mobile devices. Trading by mobile increased from 0.5% to 20% and over 40% in volatile markets.

Successfully leading “White Label” sales pitches to potential clients in the banking sector.

April 2008 - Feb 2009 Rank Group

Interim Chief Technology Officer

Achievements and responsibilities:

Technical leadership for all brands – online and physical (Blue Square, Mecca, Grosvenor Casinos)

Established and managed a digital PMO.

Restructured IT and integrated marking functions to improve product delivery, including the introduction of data analysis and business intelligence techniques to provide an evidence base for marketing and product decisions.

Established metrics for programme success.

July 2006 – April 2008 Bank of America

Interim Programme Manager

Achievements and responsibilities:

Planned and managed a portfolio of change programmes including:

Implementation of regulatory changes – systems and processes – in EMEA and Asia

Set up of a Dutch-based SPV to issue debt on behalf of Bank of America Corporation

Set up of a new mortgage trading team (both business and technology infrastructure)

Prior Experience

Major roles were as development leader or Project/Programme Management.

:

·HBoS (Tech Lead and PM)

·NatWest (Tech Lead)

·West Merchant Bank (PM)

·JP Morgan (PM)

·Societe Generale (PM)

·HSBC (PM)

·Warburgs (Tech Lead)

·ABN Amro (PM)

·Barings (Tech Lead and PM)

ING (Tech Lead)

Education

MBA - Bayes Business School, City University, London

Project Governance & PMO – Open University

Level 2 Cert. in Lean Organisational Management – NCFE

Diploma in Change Management – CPD

Certificate in Mental Health Advocacy in the Workplace - CACHE



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