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Marketing Director Customer Service

Location:
Blythewood, SC, 29016
Posted:
January 16, 2024

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Resume:

MARSHA A.

BURR Blythewood, SC *****

803-***-****

ad2tbe@r.postjobfree.com

PROFESSIONAL SUMMARY

Detailed and focused marketing director setting goals for significant growth. Developing community events, performing outreach while developing and implementing new growth opportunities. With a Bachelor's Degree in Business Administration and a driven commitment to growth, I am looking for a career opportunity to advance sales and provide excellent customer experiences.

SKILLS

● Multitasking ● Analytical and Critical Thinking ● Decision-Making

● Remote Office Availability ● Excellent Sales and Customer development

EXPERIENCE

Sales & Marketing Director

Chick-fil-A

March 2020 - Current

● Develop marketing plans and goals for sales growth

● Track sales weekly, monthly and year to date

● Develop plans to increase check average, overall sales in store, mobile orders and catering

● Plan and develop community events along with all marketing

● Manage Catering Staff

● Sponsor contest to encourage upselling techniques

● Focus on sales and exceeding sales goals

● As a Senior Leader at this location, I assist all areas as needed

● The sales growth experience recognized during my tenor in this role has exceeded thirty five percent. Catering and Event Planner/Scheduler

Hall's Restaurant and Catering

May 2012 - March 2020

● Meet with prospective clients to plan events

● Provide professional and courteous customer service during meetings and services

● Plan set up, menus, placement for weddings and professional events

● Prepare contracts and follow up on execution of contracts, verify payments made timely

● Business closed due to COVID 19.

Sales and Service Representative

Mondelez International

June 2017 - March 2019

● Travel to assigned stores within the District complete inventory of back stock and available inventory to prepare order for restocking and invoicing for orders

● Obtain damaged and expired products and remove from stock and issue appropriate store credit

● Set displays and create attractive displays to encourage sales. Customer Experience Representative, Office Manager Palmetto Home Construction

January 1998 - June 2012

● Customer service for all clients, contract development, change order processing, sub-contractor contracts, pre-closing walk thru, develop punch list, 2nd pre closing walk thru with client sign off on completed punch list

● Follow up after closing and facilitate any needed repairs and cosmetic touch up, maintain neat and organized records for all clients and homes.

EDUCATION

Bachelor of Science (B.S.) - Business Administration Ashley University, San Francisco, CA



Contact this candidate