HIGHLIGHTS OF QUALIFICATIONS
•Completed Medical Laboratory Assistant (MLA) Training
•Member of the Canadian Society of Medical Laboratory Science (CSMLS)
•Excellent customer and administrative service in a professional manner
•Excellent interpersonal and communication skills
•Excellent communication skills
•Have a class 5 driver’s license
•Good data entry skills
•Able to work effectively in a team environment and independently
•Organized, detail-oriented, and a multi-tasker
EMPLOYMENT & DEMONSTRATED SKILLS
Medical Laboratory Assistant 2023 (Current)
Saskatoon Community Clinic, Saskatoon
Accessioned patient’s requisition
Performed phlebotomy activities
Performed electrocardiogram (ECG)
Conducted transportation of dangerous goods
Conducted urinalysis
Received samples from patients
Pharmacist Assistant 2022
Rexall Pharmacy, Saskatoon
Received prescriptions from patients
Dispensed medication for patients
Handed medications to patients
Take payments from patients
Phlebotomist 2019
Omega Specialty Nursing, Regina
Properly identified patients before taking a blood sample
Collected blood samples from patients with chronic diseases
Sent sample to the lab for processing
Medical Laboratory Assistant (Practical work term) 2018
Corner Brook Health Region, Newfoundland (Practicum)
•Collected Blood samples from in/outpatients and processed
patients’ specimens and information in a timely manner
•Obtained practical experience in microbiology, chemistry/hematology
histology/cytology, etc.
•Performed drugs and alcohol testing, POCT, Urinalysis
•Entered patients’ data into Meditech
Customer Service Representative 2016
Cashco Financial, Saskatoon
•Followed loan protocol and assessed client’s eligibility
•Performed recovery calls of delinquent clients
•Balanced cash, uploaded Visa Card, swiped Visa Card, etc.
Meter Technician 2015
SaskEnergy/GridOne, Saskatoon
•Read gas meter
•Changed gas meter module
•Conducted mechanical work on a meter
•Relayed information to the supervisor about faulted meters
•Dealt tactfully with the general public
Cashier Receptionist 2013
City of Saskatoon, Saskatoon,
•Provided information about leisure facilities to customers
•Conducted cash, deposits, and payments for customers
•Answered incoming calls
•Provided excellent customer service
Customers Service Representative 2011
Royal Bank of Canada, Moncton, NB
•Provided and offered clients banking solutions to meet their needs
•Conducted cash, deposits, transfers, and payments for customers
•Performed end of day balances
Call Centre Representative 2009
BBM, Moncton, NB
•Performed outbound calls
•Interviewed members of the public about their radio/television habits
•Maintained a database for members’ information
Deposits Processor 2008
Manpower/ Intria Items, Dartmouth, NS
•Processed and balanced account of CIBC night deposits
•Maintained accurate balances on the system
•Worked in a timely manner to process accounts
Bank Teller 2006
HSBC, Fredericton, NB
•Offered to customers financial products and services information
•Counted currency, coins and calculated customer transactions
EDUCATION & TRAINING
Master’s Certificate, Public Policy Analysis 2019
University of Regina, Regina, Saskatchewan
Certificate, Medical Laboratory Assistant 2017
College of the North Atlantic, Grand Falls -Newfoundland
Bachelor of Business Administration (BBA) 2008
University of New Brunswick, Fredericton, NB
VOLUNTEER
Food Bank, Saskatoon, SK 2015
•Organized food baskets for food bank users
•Sorted different types of food for different people
REFERENCES
Will be provided upon request.