Ephrem Bezabeh

Telephone: Mobile: +251-********* Office: +251-*********

P.O.Box: 90639 Addis Ababa, Ethiopia

Email: ad2t85@r.postjobfree.com and ad2t85@r.postjobfree.com

Personal Data

Date of Birth: November 21, 1981

Sex: Male

Marital Status: Married

Nationality: Ethiopian

Career Objective

I would like to be a part of dynamic & reputable organization that provides challenging work environment and career profession that meets my competencies, capabilities, skills and qualification so that I will exploit my excellent experience in Information Technology .

Summary of Qualifications

I am IT Professional with more than 13 years of extensive hands-on experience in network engineering, Implementations, administration, troubleshooting and repair. Provide installation, configuration, maintenance and Administration of network and security devices with extensible knowledge and skills on Firewalls, Routers, Switches, Access Control Server, mail security, web security and Anti-virus servers, domain controllers (AD, DNS, DHCP), servers, desktops, Laptops, Printers and provide Different IT related trainings Training.

September 05, 2020- Information Technology Support Team leader

Now : Ministry of Revenue, Head Quarter

Configuring switches

Coordinate IT teams

Prepare Preparing technical specifications and evaluating tenders for computer hardware and software

Troubleshooting network and computers

Manage Active directory

Install and configure antivirus

Planning and implementing future IT developments and undertaking project work.

Participating IT innovation projects

Preparing security policy

Providing IT trainings for end users

Respond to any IT-related issue from the top management

Working closely with other departments and/or organization and collaborating with other IT staff.

Working on oracle database

Working on Linux and Unix operating system

September 05, 2018 - Higher education abroad

September 05, 2020 :

December 27, 2014 - Information Technology Support Team leader

September 05, 2018: Ethiopian Revenues and Customs Authority, Addis Ababa Airport Branch, Ethiopia

Prepare and maintain information security policy and procedure

Working closely with other departments and/or organization and collaborating with other IT staff.

Coordinate IT team

Planning and implementing future IT developments and undertaking project work.

Handling daily system administration and recover tasks on the ASYCUDA++ system(custom software)

Work additional hours both during the week and weekends, if required.

Preparing technical specifications and evaluating tenders for computer hardware and software

Implement security procedure and configuration as per security policies

Install, configure and maintain mail security, web security and Anti-virus server

Storage management and backup

Provide networking training to IT support and Network engineers

Manage Active Directory

Carry out system upgrades as required

Install, Configure and Update Anti-virus

Maintain security of LAN

Administer and manage LAN

Respond to any IT-related issue from the top management

Professional Experience

20, December, 2013 - Temporary ICT officer in Concern Worldwide Ethiopia (Annual live)

02 February 20014

Manage Active Directory

Manage and administrate different servers like domain controller, file server etc

Storage management and backup

Install, Troubleshoot and maintain network printers

Install, repair and perform Preventive maintenance of computer systems

Carry out system upgrades as required

Install, Configure and Update Anti-virus

Maintain security of LAN

Administer and manage LAN

Respond to any IT-related issue from the end-users and the organization

Install, configure and maintain mail security

End user support on outlook

Prepare specification for IT purchase equipments

End user support on network

Troubleshooting computers

Manage and support IT infrastructure in all branches

June 2011 - Information Technology Support Engineer

December 27, 2014: Ethiopian Revenues and Customs Authority, Addis Ababa, Ethiopia

Prepare and maintain information security policy and procedure

Working closely with other departments and/or organization and collaborating with other IT staff.

Install, repair and perform Preventive maintenance of end user computers and printers

Planning and implementing future IT developments and undertaking project work.

Handling daily system administration and recover tasks on the ASYCUDA++ system(custom software)

Work additional hours both during the week and weekends, if required.

End users Support.

Preparing technical specifications and evaluating tenders for computer hardware and software

Implement security procedure and configuration as per security policies

Install, configure and maintain mail security, web security and Anti-virus server

Configure, manage and monitor ISA server 2004

Storage management and backup

Install, Troubleshoot and maintain network printers

Install, repair and perform Preventive maintenance of computer systems

Provide networking training to IT support and Network engineers

Install, repair and perform Preventive maintenance of end user computers and printers

Manage Active Directory

Carry out system upgrades as required

Install, Configure and Update Anti-virus

Maintain security of LAN

Administer and manage LAN

Respond to any IT-related issue from the end-users and the organization

February 2005 – Information Technology Support Officer (System Supervisor)

June 2011: Ethiopian Revenues and Customs Authority, Addis Ababa, Ethiopia

Install, Configure and maintain routers and switches

Participate national project to implement custom system throughout the country

Support IT staffs throughout the country

Working and manage oracle database

Working and manage ISA server

Configure and manage domain controller on windows 2003

Provide technical assistance and training to end users

Troubleshoot end user hardware, software and network connectivity issues

Install, repair and perform Preventive maintenance of end user computers and printers

Manage Active Directory

Carry out system upgrades as required

Install, configure and Update Anti-virus

Maintain security of LAN

Administer and manage LAN

Respond to any IT-related issue from the end-users and the organization

Education

Nov 2008: BSc, Computer Science

Gondar University, Gondar, Ethiopia

CGPA 3.19

July 2004: Diploma, Computer Science

Nurselam Collage, Addis Ababa, Ethiopia

CGPA 3.34

July 2019: Master Degree, Computer Science

St .Mary University.

June 2020: Master Degree, Software engineering

Nankai University (China)

Training

A+

Network+

Cisco ICND

Managing MS Windows Server 2003(MOH 2274)

Managing MS Windows Server 2003(MOH 2275)

Implementing, managing MS Windows server 2003 network infrastructure network service (MOH 2277)

Leader ship and decision making

Certification

ITIL Foundation Certificate In Service Management

(35 Hours) At Economic Commission for Africa (ECA)

(35 Hours) At Economic Commission for Africa (ECA

(35 Hours) At Economic Commission for Africa (ECA)

(30 Hours) At Economic Commission for Africa (ECA)

(30 Hours) At Economic Commission for Africa (ECA)

(30 Hours) At Economic Commission for Africa (ECA)

(30 Hours) At Economic Commission for Africa (ECA)

Languages

Oral Level Written Level

English Advanced (Fluent) Advanced (Fluent)

Amharic (Ethiopian) Advanced (Fluent) Advanced (Fluent)

References

Abeba Kiros

Modernization Deputy Manager

Ethiopian Revenues and Customs Authority at airport branch

Cell phone: +251-*********

Email ad2t85@r.postjobfree.com

Alem Aman

Senior Software engineer

Ethiopian Revenues and Customs Authority at airport branch

Cell phone: +251-*********

Email ad2t85@r.postjobfree.com

Betelhem Eshetu (Microsoft certified)

America Embassy

Ethiopian Revenues and Customs Authority

Cell phone: +251-***-**-**-**

Email: ad2t85@r.postjobfree.com

Contact this candidate