Rose A. Bent

CHHA/CNA/CPCT

***E, *** St., Apt *,

Bronx, N.Y. 10466

ad2t7i@r.postjobfree.com

516-***-****

Overview

Proficient in Microsoft Word, Microsoft Excel, Microsoft Publisher, e-mail, and Quick books

High level of integrity, highly organized, conscientious, committed and responsible. Honest and dependable, with a positive attitude. Maintain positive relations with staff and customers.

Experience

Isabella Geriatric Center (ProMed Staffing Resource) 01/04/2022 - Present

CNA

Assist residents with ADLs and personal hygiene, bathing, grooming, toileting, feeding, documenting etc.

Morningside Nursing & Rehabilitation Center -Nurse Liaison & CNA

11/ 03/2021 - 10/08/2022 (Nurse Liaison) & 10/09/2022-12/18/2022 (CNA)

Assist the floor nurses and CNAs with various tasks such as: answering call bels, residents’ requests and concerns and reporting to relevant persons,

assisting with handing out food trays to residents, assist with the transferring of residents to different rooms or floors.

Assist the HR Department and nursing office with various clerical tasks.

Conduct covid swabbing of staff members two times per week using the NAVICA system. Do covid swabbing of residents from time to time as requested.

Prolific Home Care - Certified Home Health Aide (06/06/ 2018 - 08/11/2021)

Aide to a dementia patient for three years.

Light housekeeping, cooking, bath, personal hygiene, assisting, etc.

Showtime on the Piers (Piers 92/94) - Clerical Assistant (03/06/ 2017 - 01/04/2018)

Sort, scan and file documents daily

Assist managers and supervisors with various clerical tasks.

Organize filing room for more manageable and easier access to files.

Keep stock of office supplies and ensure there are adequate in stock.

Enter receipts in QuickBooks

Enter receipts in Excel spreadsheet (short term project)

Provide clerical support to the company President daily.

El Greco Resort -11 Queens Drive, Montego Bay, St. James, Jamaica W.I. (August 18, 2008-December 15, 2015)

Human Resource Officer

Administers payroll process

Keep track of contracts expiring and prepare new contracts as necessary.

Attend weekly Heads of Department Meeting, take minutes, type and distribute.

Supervises Lifeguards

Provide Administrative and Confidential Support to General Manager from time to time

Manages employee data including personnel transactions such as hires, promotions and transfers

Administers benefit programs including vacation leave, sick leave, pension, health and life insurances and uniform

Recruits, interviews, tests and selects suitable employees to fill vacant positions.

Prepare job descriptions for all positions within the hotel.

MY CHOICE SUPERMARKET & WHOLESALE -Treasure Beach, St. Elizabeth, Jamaica W.I. (11-24-2007 to 08-15-2008)

Customer Service Supervisor

Supervise the Cashiers and Packers

Taking customers queries and do follow-up

Ensures that customers are treated with dignity and respect.

Do returns for customers, verify receipt.

Administers discounts for senior citizens, civil servants and staff.

Assist the Accountant with filing and other duties

Relief operator of the Bill Express machine, also the Cool Card machine.

Check off nightly sales with Cashiers.

Monitor the vault float; Ensure there is enough change and purchase from the bank when necessary. Issue float to Cashiers at the start of shift.

Caribbean Center for Change (Tranquility Bay) Calabash Bay, Treasure Beach, Jamaica, W.I.

Receptionist/ Human Resource Assistant / Managing Directors Assistant – June 14, 1997 – May 03, 2002 & October 11, 2002-October 10, 2007

Updating the students’ handbook, when necessary, print, made into a book and distribute.

Updating employees training manual.

Take dictation on Monthly Management Meeting and other meetings.

Check computerized Daque system daily for potential students and give approval or rejection when MD is out of office.

Prepare weekly students discharge tracking form and email to relevant persons.

Check and respond to emails on a regular basis.

Monitor close circuit television, change tapes when necessary and view tapes for any discrepancy.

Organize appointments for MD with students, staff and other personnel.

Ensure pertinent documents are on students file, if not do follow-up.

Keep a check on the progress of students’ immigration status.

Check and read students’ grievances, investigate and make decision

Compile & type letters, memos, job letters, recommendations and other documents daily.

Creating various forms and documents on computer.

Sorting & Filing documents and letters etc.

Assist with training new employees.

Check time sheets weekly indicate payment for sickness and time off and update employees' file.

Updating information on the HR management system.

Collecting Incentive Assessment forms from various departments and calculating the top performers, quarterly. Design and print certificates and arrange prizes, arrange award ceremonies etc.

Keep stock of stationery supplies for HRD office and order supplies when necessary.

Prepare agenda and termination, sick and absent report for monthly Management Meeting, take dictation electronically or manually, prepare minutes and distribute.

Prepare memos for payment, deductions, etc. to payroll after approval from HR Manager.

Keep check of contracts soon to be expired, distribute letter accordingly and prepare new ones

Chippawa Motor Lodge (Mackinaw City, Michigan) May 06, 2002- September 07, 2002

Front Desk Clerk

Take reservations

Check in and out guests

Filing documents

Assist with folding hotel towels and wash rags etc. when less busy.

Maintain cleanliness of work area and reception area

Putting together hotel brochures and affix addresses for mailing out to potential customers.

Keep a check on the level of percolated coffee for guests (decaf and regular) and make fresh ones when necessary. Ensure there is enough sugar, milk, cups etc.

Education

ABC Training Center, November 2022 to January 2023- Patient Care Technician (PCT)

The Learners Centre Montego Bay, St. James, Jamaica W.I. (Evening division) 2010-2012

UWI Open Campus Montego Bay - January – April 2011 -Supervisory/ Management course

South St. Elizabeth Community Vocational Institute (S.S.E.C.V.I) - 1983-1984 & 1985- 1988

St. Theresa Private High School- 1980-1983

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