TATIANA LEE AMAYA

Mobile: 689-***-**** - Email: ad2t7e@r.postjobfree.com

Profile

Bilingual Political Scientist with experience in the private and the nonprofit sectors. Successful history working in issues related to human resources, sustainable development research, immigration, gender, and public health. Motivated professional proficient in Microsoft Office Suite applications and HRIS systems. Attentive to detail with outstanding follow-through. Reliable, hard worker, and client focused individual. Excellent communication skills. Proven talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions within organizations. EDUCATION

Human Resources Management Certification, Rice University - Ongoing Governance, Democratization and Public Policy Post-Graduate Diploma, International Institute of Social Studies, The Hague, 2013

Community Health Sciences and Health Policy, University of Illinois at Chicago, 2012 Bachelor of Arts in Political Science, Universidad de Los Andes, Bogota, Colombia, 2005 PROFESIONAL TRAINING

• New Horizons Computer Learning Center: Database Management Proficiency Training Courses – 2008 SKILLS

• Fully Bilingual in English and Spanish

• Proficient with Microsoft Office Suite (Word, Excel, Power Point, Access, and Outlook), Salesforce, Bullhorn, and Access.

• Trained high performance competitive athlete with the motivation and skills to perform well under pressure while having the capacity to formulate a plan, work hard, persevere, overcome obstacles and achieve my desired goal. Relevant Work Experience

Program Support Specialist II – CBP Compliance Team – Member of the DEI Committee Loyal Source Government Services n Orlando, FL May 2021 – October 2023

• Provided mission-critical operational support specific to the Customs and Border Patrol Contract.

• Managed the pre-orientation and post-orientation compliance process of 550 external employees.

• Streamlined the compliance process of CBP external new hires assigned to 4 geographical sectors: Rio Grande Valley, El Paso, Big Bend and Miami.

• Spearheaded relationship management, retention and customer service for external clients.

• Administered logistics and travel coordination of new hires.

• Managed the onboarding and processing of compliance training documents and scheduling of virtual trainings.

• Assisted with broader project management (e.g., communications management, tracking deliverables, version control).

• Designed and Implementation of compliance documentation gathering campaigns.

• Administered document control – Attained and properly uploaded in Salesforce all training certificates of completion needed to fulfill compliance requirements.

• Administered daily data management in Salesforce with emphasis on data integrity.

• Scheduled orientations – Follow up calls and facilitation of compliance process and communication.

• Assessed and approved 25 timesheets on a weekly basis.

• Produced 1-2 pages articles on a monthly basis on DEI topics for the company’s newsletter. Executive Assistant E.L.B Oil Consultant n Bogotá, Colombia September 2015 – March 2021

§ Managed smooth operation of the office and managed the calendar of activities.

§ First point of contact with clients and external entities.

§ Improved calendar management and managed travel arrangements, and all other logistics arrangements according to the CEO’s needs.

§ Composed and edited requests of information.

§ Designed and generated reports, presentations and miscellaneous correspondence, as required. Bilingual Case Manager

Together4Health n Chicago, IL April 2014 – July 2015

§ Conducted in depth case management services.

§ Implemented needs assessments to identify the core necessities of each participant.

§ Identified community resources to connect to each participant needs.

§ Supported participant’s access to services by developing a personalized care plan.

§ Managed case assignments, drafted service plans, reviewed case progress and determined case closure.

§ Maintained appropriate data and files of participants. Business Consultant

Por UN Manana Preschool n Bogota, Colombia January 2013 – December 2013

§ Categorized personal identifiable information (PII) data of potential clients and analyzed it by socio-demographic categories.

§ Recruited participants for focus groups.

§ Lead focus groups with potential clients.

§ Analyzed surveys and focus groups findings.

§ Advised strategy mapping to re-identify goals, objectives, vision and mission of the organization. Case Manager/Certified Diabetes Educator

CAMBA – Brooklyn Partnership to Drive Down Diabetes (BP3D) n Brooklyn, NY January 2011 – February 2012

§ Provided in depth case management to individuals with different chronic conditions.

§ Planned and facilitated workshops in English and Spanish using Stanford’s DSMP curricula.

§ Provided culturally and linguistically appropriate health education.

§ Built strong partnerships with multiple organizations and institutions that represent the ethnic, faith based, and geographic diversity of Brooklyn.

§ Mediated between target community and local health and human services systems.

§ Prepared and translated marketing materials for the program.

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Contract Health Educator (Part Time)

CEPHALON n Philadelphia, PA August 2010 – December 2011

§ Organized and coordinated 10 workshop events.

§ Managed the event planning locally, recruitment of participants and facilitation of the events.

§ Educated consumers about shift work disorder at the 2011 Southern Women’s Show series events. Research Assistant (Part Time)

Intercultural Institute on Human Development and Aging n Brooklyn, NY November 2009 – September 2010

§ Spearheaded outreach and health education activities.

§ Conducted literature review on cancer health disparities and assisted in data analysis.

§ Developed relationships and worked closely with different community and faith-based organizations within New York City’s Caribbean immigrant population.

§ Designed and implemented two bilingual (English & Spanish) health education curricula for colorectal and prostate Cancer.

§ Facilitated focus groups with Community Health Workers to evaluate cancer education curricula. Certified Diabetes Educator (Part Time)

CAMBA – Greater Brooklyn Health Coalition n New York, NY April 2009 – December 2010

§ Promoted diabetes self-management education programs to underserved communities in the Brooklyn and Queens boroughs of New York City.

§ Planned and facilitated workshops using the DEEP curriculum.

§ Strategized diabetes education program plans and goals and interviewed and evaluated applicants for Diabetes Education Program.

Communications Assistant

Family Care International n New York, NY February 2008 – July 2008

§ Supported Senior Program Officer in the edition of a publication discussing maternal and reproductive health initiatives in LAC.

§ Produced periodic reports on publications dissemination and inventory.

§ Administrated all shipping and customs forms for publication shipments. Outreach Assistant and Event Planning Coordinator

International Immigrants Foundation n New York, NY February 2007 – July 2007

§ Organized and oversaw all stages of the 22nd Annual International Cultures Pride Parade and Expo Fest.

§ Developed relationships and coordinated weekly meetings with cultural federations and organizations, United Nations Ambassadors, and Consulate Generals.

Documentation Center Intern

United Nations Development Program n Bogota, Colombia January 2005 – November 2005

§ Published an article discussing the New Development Paradigms.

§ Obtained requests on publications Copyrights from worldwide editorials. Publications

Los Objetivos de Desarrollo del Milenio y los nuevos paradigmas del desarrollo: Alternativas que Reincorporan la Dimensión Ética in The Latin American Human Development Journal,, Oct 2005. LinkedIn URL: https: www.linkedin.com/in/tatiana-lee-amaya-398248240

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