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Customer Service Quality Assurance

Location:
Duncanville, TX
Posted:
January 16, 2024

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Resume:

*** *. ********* ***.

Duncanville, Texas *****

Phone 214-***-****

E-mail ad2t6v@r.postjobfree.com

David Avila

Education

[ J F Kimball High School Dallas, Texas ]

Graduate

Professional experience

[ Nov.14th,1982 to October 27,2008 ] Minyard / Carnival Supermarkets Coppell, Texas

Job #1

Co Director

I started working for Minyard as a stocker and worked my way up to the position that I’m at now. I help manage a multi million dollar store, this is one of our top five stores in sales for our company.

Working side by side with Store Director to maintain Store appearance, Salary Requirements, Gross Requirements, Oversee Schedules for Front-end and Grocery needs, Oversee all Department’s such as Market, Produce, Bakery, Fruiteria, Cocina, Tortilla, Perishables and last HBC. To help maintain quality assurance, Hours and Wages in these Departments as well as Customer Service in all Departments help regulate all safety and Health requirements, Also help in training needs for all Associates. I also help in ordering process of the grocery dept. as well as merchandising of the store.

I have had inter-company Training for Customer Service, Financial Statements, and Health, Safety, Associate Mentoring & Appraising and Motivational skills.

I have been a Store Director in the past and have won many awards for creative seasonal display contest. Also have made Store bonus for Store Requirements.

Present Salary is 1015.00 weekly

Job #2

[ October 28,2008 to April 12,2016 ] Fiesta Mart Houston, Texas

Assistant Store Manager

I started working for Fiesta Mart as a Assistant Manager. I help manage a multi million dollar store, this is one of our stores which is growing in sales for our company by 6% over last year.

Working side by side with Store Director to maintain Store appearance, Salary Requirements, Gross Requirements, Oversee Schedules for Front-end and Grocery needs, Oversee all Department’s such as Market, Produce, Bakery, Seafood, Hot Delis, Cold Deli, Tortilla, Perishables and last HBC. As a Assistant Store Manager we are also in charge of conducting safety inspections in all departments of the store to maintain a safe environment for all employees and customers. To help maintain quality assurance, Hours and Wages in these Departments as well as Customer Service in all Departments help regulate all safety and Health requirements, Also help in training needs for all Associates. I also help in ordering process of the grocery dept. as well as merchandising of the store.

I have had inter-company Training for Customer Service, Financial Statements, and Health, Safety, Associate Mentoring & Appraising and Motivational skills.

I have been a Store Director in the past and have won many awards for creative seasonal display contest. Also have made Store bonus for Store Requirements.

Present Salary is 1014.00 weekly

Languages

Able to speak Spanish.

Objective

To work for A Company where I can work my way up in Management. I know that I would be a great asset to any Company that I work for.

References Laura Banda 469-***-**** Cell

Polo Yanez 214-***-**** Cell

Joe Avila 469-***-**** Cell

Immediate Supervisor Bobby Inman 214-***-**** Cell



Contact this candidate