Diane Dorticos

Trainable out going female with bilungal skills

Willits, CA 95490

ad2t6i@r.postjobfree.com

+1-707-***-****

Specializing in customer service, computers, mangement, bilungal skills. Authorized to work in the US for any employer

Work Experience

Gas Station Attendant

Coyote valley - Ukaih ca

May 2017 to Present

Gas station attendant

Customer Service/Front Desk Receptionist

Hampton by Hilton - Ukiah, CA

October 2020 to October 2021

Customer service

Computer check in

Running billing for rooms

Selling rooms

Insuring everything is good with payments rooms and guest Front office,director assistant

Brookside Rehab and Nursing Center - Ukiah, CA

August 2019 to January 2021

Bilingual front office computer analysis and transportation specialist Assisting clients working with customers and computers, housing intakes Cashier/Customer Service

Ampm Gas Station - Willits, CA

February 2018 to March 2019

Cashier

Lead Technician

Smart Source Technical Staffing - Willits, CA

May 2017 to June 2018

Chase Bank computers upgrades installing new servers Working with bridge to keep security clearance when system is down to prevent hackeing bank codes Running crew of 13 checking work and reporting to bridge Dispatcher/Customer Service/driver

West Cost Smokes - Ukiah, CA

April 2017 to February 2018

Dispatch drivers to customer

Take orders

Inventory

Driver

Autism behaviral theripist

AIP - San Francisco, CA

October 2016 to February 2017

Training in teaching kids with behavior problems

Gas Station Attendant

Coyote valley - Ukaih ca

May 2014 to January 2015

Gas station attendant

Manger

Mcdonlds - Willits, CA

May 2010 to October 2012

Bilingual Shift Manger

Managed crew of 13, computer work and closing documents Education

Cisco in Computer

Sacramento City - Sacramento, CA

March 2004 to June 2008

Skills

• Microsoft Word

• Customer service

• VoIP

• English

• Computer Networking

• Office Administration

• Fair Housing regulations

• LIHTC

• Supervising experience

• Section 8

• Crew management

• Property management

• Spanish

• Technical support

• Dispatching

• Office manager experience

• Property leasing

Languages

• Spanish - Fluent

Assessments

Basic Computer Skills: PC — Familiar

August 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Familiar

Receptionist — Familiar

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Active listening — Proficient

July 2019

Actively listening and appropriately responding in conversations. Full results: Proficient

Customer focus & orientation — Proficient

August 2020

Responding to customer situations with sensitivity Full results: Proficient

Case management & social work — Familiar

February 2021

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar

Case management & social work — Familiar

February 2021

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar

Case management & social work — Familiar

February 2021

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar

Customer service fit — Familiar

November 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Work style: Reliability — Proficient

December 2020

Tendency to be dependable and come to work

Full results: Proficient

Retail customer service — Completed

August 2020

Comprehending and responding to retail customer needs. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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