Service Center North America
Resume:
Lashonda Y Powell
Bossier, LA
Daytime: 318-***-**** Email: ****************@*****.***
Professional Profile and Core Competencies
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The communication skills to effectively confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, and to obtain details of complaints.
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The experience to effectively keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
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The skill to expediently check to ensure that appropriate changes were made to resolve customers' problems.
Summary of Skills and Abilities
Good Oral Comprehension
Excellent Written Comprehension
Good Oral Expression
Excellent Written Expression
Good Problem Sensitivity
Work History
Owner The Powells Family Business LLC
05/2021-Present
Package Handler Fedex
01/2022-08/2022
Customer Service Associate The UPS Store
01/2021-04/2022
Cigarette Packer Imperial Trading
10/2018-05/2021
Inspector Hardware Resources
07/2016-12/2019
Data Tech Support/Teir 1 Teleperformace/USSupport
10/2010-07/2015
Dealer Diamond Jacks Casnio
03/2007-06/2013
Education
Bossier: Bossier, LA
2001
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