Princess L. Jolly
Birmingham, Alabama 35206
***************@*****.***
Clerical/ Administrative Professional
Proactive, results driven professional with extensive clerical and administrative experience presenting success with the reputation for honesty, reliability, confidentiality, accuracy, efficiency and effectiveness. Proficient in Microsoft Office, QuickBooks, Crystal, Outlook, GroupWise and Greenway.
Professional History
St. Vincent’s Hospital Birmingham, Alabama Medical Secretary 11/2017-Present
●Answer multiple telephone lines and register patients
●Provide detailed information to patients and families regarding surgical and examination procedures
●Make reminder phone calls and schedule appointments
●Retrieve and delivered medical records requested by facility professionals
●Review medical records to ensure correctness and completeness
●Prepare reports using MS Word and Excel
●Enter doctors’ orders into a predefined hospital computer system and retrieve patients or medical information requested
T. Mark Ricketts LLC Vestavia, Alabama Receptionist/Medical Records 07/2013-06/2016
●Scheduled appointments and posted payments into system
●Answered phone and directed calls
●Balanced batch and reconciled cash
●Performed routine clerical, data entry and data retrieval tasks
●Compiled, verify and record patient records and medical history
●Scanned documents into computerized data base and entered data using 10-key punch
●Retrieved and delivered medical records requested by facility professionals
●Coded records and managed laboratory tests
●Reviewed medical records to ensure correctness and completeness
●Prepared reports using MS Word and Excel
Lawson State Community College Bessemer, Alabama
Records Office Clerk 01/2011-05/2013
●All general office tasks, i.e. filing, answering a multi phone line, scanned and photocopy documents
●Posted all required information to complete the permanent record for students
●Processed applications and other incoming documents
●Assisted college applicants with their registration process and class scheduling
●Purged student records and prepared the files for transfer to the central office for permanent storage
●Exceeded goals imposed by office manager as well as the dean of students
Long-Term Care Agency Birmingham, Alabama
Administrative Assistant/Caregiver 01/2006-04/2009
●Provided all general and extensive office tasks
●Drafted and composed daily correspondence
●Processed payroll and prepared schedules for 30+ employees
●Responsible for office financial transactions and bank account reconciliations
●Processed applications for Medicare and Medicaid
●Managed inventory, prepared invoices, and maintained files
●Prepared year end reports as directed by my manager
●Scheduled and coordinated meetings, appointments and travels for Managers and Staff
●Performed personal care tasks; hygiene, ambulation, eating, dressing, and toileting
University of Alabama at Birmingham Birmingham, Alabama
Unit Secretary 08/2006-03/2008
●Managed reception area and greeted patients and families as they arrive at the facility
●Entered doctors’ orders into a predefined hospital computer system and retrieved patients or medical information requested
●Maintained unit supplies, and assisted with patient transportation
●Coordinated the efforts of hospital housekeeping staff to ensure clean and well maintained hospital environment
●Answered multiple telephones lines, checked in patients and thoroughly maintained medical records
●Processed documentation of registration and record management and filing tasks
●Scheduled tests and procedures for patients and ensured that results were expedited especially for patients in need of prompt medical attention
●Provided detailed information to patients and families regarding surgical and examination procedures
EDUCATION
Athens State University Athens, Alabama
Bachelor of Science in Business Administration 08/2013- 05/2016
Lawson State College Birmingham, Alabama
Associate in Applied Science/ Business 08/2009- 05/2013
Jefferson State Community College Center Point, Alabama
General Education Diploma 01/2003-05/2003
References
Provided upon Request