Bianca Lopez

EDUCATION

Sacramento CIty College - Social Work

● Expected Graduation: Fall 2024

● Social workers encompass the roles of counseling, advocacy, and connecting individuals with the resources to empower them in overcoming challenges. The career path of a Social Worker looks to address a nebulous of issues from poverty, to mental health, and family dynamics. They’re able to provide support to inevitably enhance the people's well-being and to empower people to overcome life's difficulties.

EXPERIENCE

Yolo County Juvenile Correction Facility - Detention Officer 01/2023-Current

● Analyze and update juvenile records and criminal histories from surrounding law enforcement agencies for past and current institutionalized residents

● Prepare correspondence notifying outside agencies about updated in criminal database, Lawsuit, and to notify facility of upcoming court date transfers

● Assemble status reports for Detention Center Superintendent and Chief of Police for the current juvenile behavioral patterns, crisis interventions, search and seize operations, and final resolution report outs

● Collaborate with social works, counselors, and education professionals to create and implement rehabilitation plans

● Facilitate an educational, rehabilitation gardening program to support juvenile development Sacramento Police Department - Community Service Officer 06/2022-08/2022

● Fostered positive relationships between law enforcement and community members through regular interactions and events. great with teamwork and collaboration, able to communicate effectively within a group

● Act as liaison between the community and law enforcement facilitating effective communication and understanding

● Conducted educational sessions on crime prevention, safety measures, and emergency preparedness for community members.

● Provided assistance and support to community members in non-emergency situations, addressing concerns and offering resources.

● Gathered and document information related to community concerns, crime trends, and other relevant data for analysis and improvement.

IKEA - Furniture Technician

08/2020 - 01/2023

● Provided excellent customer service by assisting customers with product inquiries, assembly-related questions, and problem resolution.

● Conducted thorough quality checks on assembled furniture to ensure it meets IKEA’s standards and specifications

● Identified and resolve assembly issues or defects promptly, offering solutions to customers and addressing any concerns

● Maintained accurate records of inventory, track product availability, and communicate restocking needs to management.

Bianca Lopez

● Worked collaboratively with colleagues to streamline assembly processes, share product knowledge, and contribute to a positive team environment.

● Adhered to safety protocols and guidelines during furniture assembly to prevent accidents and promote a secure work environment

● Provided technical assistance to customers and coworkers regarding furniture assembly techniques and troubleshooting common issues

VOLUNTEER WORK

Helping Hands Homeless Shelter - The Helping Hands Homeless Shelter strives to actively engage in the community and create a community of networks of support that extends beyond the homeless shelter. It’s committed to making a meaningful difference in the lives of those facing homelessness. River City Waterway Alliance - An all volunteer group strongly dedicated to cleaning,restoring, and protecting the imperiled waterways of the Sacramento Region. Works with partnerships with public agencies, community groups to raise money to advocate for policies that provide abatement & restoration measures to improve the ecological health & sustainability of our creeks, streams, rivers, and sloughs. SKILLS

Computer: Proficient in Windows OS and IOS/Mac, Smartsheets Project Management tool, Microsoft Word, Microsoft PowerPoint, Financial analysis, Microsoft Visio, Excel (Data Analysis Toolpak and other analytical functions with raw data), Adobe Suite, and Sharepoint

Languages: Fluent in English & Some spanish

References available upon request

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