Verlanda Walker

A HARD WORKER

Washington, DC ***18

ad2t0e@r.postjobfree.com

+1-202-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Senior Barista

Nordstrom ebar - Arlington, VA

December 2021 to Present

Assist customers work cash register manage employees and assign task .make drinks and food prep food for next day shift open store close store restock and clean. Barista

Starbucks - Washington, DC

February 2011 to Present

working bar area making sure customers drinks are well prepared working on the cash register cleaning and restocking

Cashier/Customer Service

Potbelly Sandwich Shop - Washington, DC

February 2007 to October 2009

Cleaning working cash register making sandwiches making sure my customers left with a smile Cashier/Customer Service

Dounkin Donuts/subway - Washington, DC

September 2002 to February 2007

Prep food in the am work cash register clean restock and provide the best customer service I can. File Clerk

Judiciary square - Washington, DC

June 2001 to August 2001

File papers,answer phones, run errands, plan events,work on computers,copy papers Education

Dunbar high school

Washington, DC

September 2002 to June 2005

Skills

• Word Processing (10+ years)

• Excel (10+ years)

• Communications (10+ years)

• Customer Service Skills (10+ years)

• Filing (10+ years)

• Computer skills (10+ years)

• Call Center

• Customer Service

• Customer Care

• Customer Support

• CSR

• Cash Handling

• Event Planning

• Coffee Experience

• POS

• Barista Experience

• Pharmacy technician experience

• Cleaning Experience

• Typing

• Microsoft Powerpoint

• Microsoft Outlook

Awards

Honor roll

June 2004

Most improved

June 2002

Best attendance

March 2009

I was always on time for work

Employee of the month

December 2014

I made sure work was done on time

Certifications and Licenses

Front office management

January 2005

In certified in front office management in hotel services Pharmacy Technician License

Assessments

Customer Focus & Orientation — Highly Proficient

May 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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