Margaret R. Robinson, MS
Douglasville, GA *****
925-***-****) ad2t02@r.postjobfree.com
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OBJECTIVE:
Remote/work from home. Seeking a challenging position within the training, administration,
Medical Records, Data Entry and/or telecommunications field. Remote only currently.
SKILLS SUMMARY:
Strong Interpersonal Skills. Training/Coaching. Personnel Administration. Strong
Presentation Skills. Some technical Skills/Troubleshooting.
WORK EXPERIENCE:
6/2015 – 3/3/2023
Medical Records Clerk
Vital Holdings, LLC (VRC) Tennessee
Engaged with customers (patients) as to how to obtain their Medical Records. Trained customers on how to download their request, if this was their choice, instead of mailing. Processed and faxed approximately 50 requests daily. Processed all mail & mailed all request to patients. Worked remotely from home after relocating to Georgia. Used the ABT & EPIC computer system for processing Medical Records. No customer contacts.
5/2015 – 6/2015
Medical Records Processor
Integrated Pain Management (IPM) Walnut Creek, California
Processed the “Release of Medical Records” per request. Collected facts about a patient’s health history…who, what, where and how. Used the methods of Electronic Medical Records (EMR) and faxing to execute the process. (Job was temporary)
4/2015 – 5/2015
Campaign Coordinator
GroundWorks Campaigns Inc., Concord, California
Top performer in a busy, customer driven call center environment. Engaged thousands of voters in a dialogue about a candidate’s suitability and track record in a State Senate election.
11/2014 – 1/2015
Macy’s Associate, Pleasanton, California
Assigned to various departments within the store (men & women’s) to assist and familiarize customers with the area. Cognizant of keeping the area(s) neat and orderly including the fitting rooms. Responsible for returning all merchandise back to its proper place. (Seasonal)
Accomplishments: Received a “Today, I am the Magic” accolade from my supervisor for helping to arrange floor merchandise in an area with a heavy shopping flow. Approached by one supervisor to do this while working for another supervisor in another area. Confused as to what to do but did what was asked of me. Rewarded for doing the right thing.
EDUCATION:
M. S. Degree: Telecommunications Management
Golden Gate University
San Francisco, California
B. S. Degree: Early Childhood Education
North Carolina A&T State University
Greensboro, North Carolina