Mental Health Security Guard

TABE EMELINE OKA

P.O Box *****, Iqaluit, Nunavut

Building 4004C

Mobile: 613-***-****

Email: *************@*****.***

An ambitious and result-driven individual with proven proficiency in both the English, French and Spanish languages. I am a go-getter and I hope to use my strong language and problem-solving to meet your organizations needs.

SKILS

Exceptional communication skills and aptitude to manage crisis.

Robust attention to detail and problem-solving skills.

Excellent communication abilities in both English, French, and Spanish languages.

Focused with tested ability to multi-task and provide accurate information.

Good and empathetic listener; quick learner with willingness to learn new skills.

Proficient in Microsoft Office including Word, and Excel.

Strong interpersonal skills and diplomacy in dealing with the general public

Ability to work independently, part of a team and exercise judgement with minimal supervision.

Ability to work with different people from diverse background and culture

. Study the communication and technical skills needed to work in the community and assist those who suffer from personal, social, and/or substance issues.

Learn how to assess clients’ emotional or health related needs, and to develop action plans to support those clients.

Explore topics such as the basic concepts of psychology, impacts of stigma, effects of trauma throughout the lifespan, crisis interventions, and addiction treatment approaches.

Recognize disorders and mental health concerns with those at high risk for abuse and violence, vulnerable populations, and more.

Understanding these core concepts of the helping profession prepares graduates to provide the crucial support their future clients deserve.

Work Experience

Security Guard – Twilight Security – Qikiqtani General Hospital January 2023 - Present

Collaborate with local law enforcement and emergency medical personnel when providing security services.

Answering phone calls and writing incident reports.

Cleared identification for all personnel entering and exiting premises at night.

Accompanied guest to destinations that required security clearance access.

Monitored camera video surveillance system to identify unusual occurrences and violations

Education, Training and certification in House keeping Malvina cleaning and services Iqaluit January to present.

Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing.

Ensure all rooms are cared for and inspected according to standards

Protecting equipment and making sure there are no inadequacies

Notify superiors on any damages, deficits and disturbances

Deal with reasonable complaints with professionalism and patience

Check stocking levels of all consumables and replace when appropriate.

Adhere strictly to rules regarding health and safety and be aware of any company related practices.

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Tundra Buddies community Daycare(TBDC)March 16th 2023 till present.

. Design and follow a full schedule of activities and discover suitable teaching material

Balance your teaching between logical and social exercises

3)Provide basic care and caregiving activities

Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc) to enhance the child’s abilities

Evaluate children’s performance to make sure they are on the right learning track

Remain in constant communication with parents and update them on the progress of their children

Observe children’s interactions and promote the spirit of concord

Identify behavioral problems and determine the right course of action

Collaborate with other colleagues

Adhere with teaching standards and safety regulations as established by the the school

Low barrier shalter (Uquutaq ) May 30th 2023 till present

Prepare the environment for the clients

Giving the clients blankets and cot . Sometimes coffee, tea and snacks are available.

Monitoring the front desk and answering phone calls

calling the RCMP in case of violence

Elder care Brompton April 2022 to January 2023

Facilitating partnerships with families, staff, and other agencies

Working closely with nursing staff, leadership teams, and other members of the interdisciplinary team

Referring clients to agencies that provide financial assistance, legal aid, housing, medical treatment, and other resources

Supplying counsel and therapy to help clients resolve social and personal problems

Planning programs of assistance for clients

Interviewing clients to assess their situation to determine the type of services required

Providing consultation services to government and other organizations, such as the Canadian child welfare system

Conducting research to keep up-to-date on the latest trends in social care

Administrative/Teaching Assistant Bolivia Carachipmapa Christian international school, SOUTH AMERICA 2019- January 2022

Answered and screened telephone calls in courteous manner, while taking messages with a high degree of accuracy.

Managed Calendar of appointments, filled expense reports, composed and prepared confidential correspondence

Performed a variety of accounting activities, such as preparing between 10-20 check requests, expense reports, purchase orders and invoices each week.

Taught English Language

Planned, prepared and reviewed lesson notes.

Encouraged students’ participation in class

Researched and implemented new teaching methods

Healthcare Administrator, Military hospital Yaounde, Cameroon January 2014 – June 2018

Completed HR duties including providing patients with assistance, scheduling and coordination.

Managed filing and processed medical documentation, retrieved and stored information on internal database

Completed budgetary and scheduling duties for hospital functions and events.

Prepared and managed the budget for the surgical wings of the medical institution.

Organized and managed inventory and medical supplies

Maintained and monitored supply of medical equipment, tools and processed medical documentation, inputted information into internal database, managed and monitored status of database.

Assisted in other administrative duties in the hospital

Coca Cola Cameroon Limited (Yaounde) May 2021- April 2022

Bilingual Customer Service

Took incoming orders on products and entered in the company database.

Accurately and professionally handled an average of 100+ calls per day.

Responded to service inquiries such as order status, credit/invoicing issues, equipment returns, and problem resolution.

Assisted Field Sales with territory targets such as lead generation and qualification, quotation support.

Evaluated customer concerns and accurately input requests for product orders, support and equipment service.

Resolved problems and customer issues in collaboration with field sales, customer service, tech support and contract admin departments.

Successfully sold Coca Cola products to established customers via multiple customer contact channels through up-selling and cross-selling established products and introduction of new brands and packages which resulted in increased volume and profitability.

Understood performance metrics and improved quality and capabilities to meet and/or exceed goals.

Ensured new/revised processes are understood and immediately applied to customer interactions via Coca Cola tools/resources.

EDUCATION

Higher National Diploma (HND) Nursing – Bamenda, Cameroon 2005-2007

High School Diploma – Cameroon

Sir sandford Fleming college of Applied Arts and Technology Peterborough,Ontario

References upon request

Contact this candidate