Jake D. Eden
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EDUCATION
Michigan State University: East Lansing, MI May 2019
- Bachelors of Arts, Hospitality Business
EXPERIENCE
Lead Experiential Marketing Coordinator: Jackson Dawson: Genesis Motors New York NY Nov 2022-
- Promoted from Experiential Marketing Coordinator to Lead after being with the company for six months
- Lead a team of 10 staff members to increase brand awareness and procure sales leads
- Personally generated sales leads from guests for Genesis Motors averaging 250+ leads annually
- Facilitated demo drives for prospective owners
- Assisted in maintaining a pristine and luxurious environment within our spaces
- Collaborated with the management team to produce special events
Field Manager A+ Staffing New York NY. Aug 2022-
- Managed a team of brand ambassadors during sampling events
- Served as a liaison and on-site contact for the staffing agencies and the marketing groups
- Assisted with special events for the promotion and education on various established brands
- Increase brand awareness and social media presence though curated experiences
Operations Manager: Aramark Brooklyn NY Feb 2022-Aug 2022
- Managed the entirety concession facilities for a 7,000-seat ballpark
- Recruited trained, developed, and managed a staff of 50 people in all departments of the facility
- Worked with vendors to ensure product was property properly procured
- Troubleshooted all issues not limited to POS, food service equipment & electrical.
- Assisted in the management of special events and game day events grossing over 100k in daily revenue
- Ensured facilities were stocked with inventory, properly cleaned and complaint to DOH regulations.
General Manager: Elite Amenity Management New York NY. April 2021- Jan 2022
- Ran the complete amenity operations along with the supervision of 25+ staff members
- Communicated with corporate and onsite building management on a weekly basis
- Assisted all 1200 residents with excellent service and addressed any issues that arose
- Guaranteed staff was properly prepared by training them efficiently and supervising their progress
- Managed the maintenance and purchasing of the facilities supplies and equipment
Marketing Associate: Venio New York, NY Aug 2020- Mar 2021
- Curated video content for social media platforms to increase brand recognition
- Collaborated with 250 businesses to enhance mutual brand awareness through outreach
- Managed our reputation and image on all social media sites
Assistant General Manager Strand Hospitality Myrtle Beach, SC July 2019- April-2020
- Served as the Shift Manager leading the staff of a 265 room hotel, restaurant, and 15,000 sq.ft of event space
- Preformed roles of server, bartender, desk agent & room inspector as needed
- Assisted with sales, marketing, revenue management, social media, and customer service
- Monitored monthly budgets and sales goals
Front Office Associate: Kellogg Hotel & Conference Center East Lansing Mi February 2018-May 2019
- Provided outstanding customer service to all guests arriving and departing the property
- Assisted with the operations of the, bell-service, front desk and reservations teams