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Business Development Manager

Location:
Nolensville, TN
Salary:
60,000
Posted:
January 15, 2024

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Resume:

Debbie Boe

Business Development Manager

Nolensville, TN 37135 • (951) 775 - 7667

ad2suw@r.postjobfree.com • LinkedIn

Highly accomplished and results-driven B2B Business Development Manager with a proven record of surpassing sales targets and fostering client relationships. Demonstrated expertise in strategic planning, prospecting, and closing deals. Exceptional in managing key accounts, driving revenue growth, and exceeding quota expectations. Skilled in solution-based selling, contract negotiations, and implementing business plans. Adept at collaborating with cross-functional teams, leveraging strong communication and presentation abilities. Proficient in utilizing Microsoft Office, Google, Miro boards, and Salesforce CRM for effective collaboration and pipeline management.

Areas of Expertise

●Sales Performance Excellence

●Client Administration & Retention

●Strategic Partnerships Enhancement

●Business Development Management

●Strategic Planning & Execution

●Customer Relationship Management

●Culture & New Business Identification

●Market Research & Competitor Analysis

●KPI Metrics & Analytics

●Contract Negotiations Skills

●Team Leadership & Training

●Cross-functional Collaboration

Professional Experience

Kings III Emergency Communications, Nashville, TN 2022 – 2023

Inside Business Development Manager (Remote)

Spearheaded strategic prospecting initiatives to identify and cultivate new business opportunities. Employed data-driven analysis to assess market trends and competitor activities, while informing targeted outreach efforts and ensuring competitive edge in emergency communications sector. Managed end-to-end sales cycles, from initial engagement to contract negotiation.

●Attained an outstanding 140% Year-to-Date of annual quota.

●Secured #2 position among seasoned representatives on team.

●Propelled remarkable revenue growth by surpassing territory sales goals.

●Consistently outperformed monthly and yearly quotas for new sales and opportunities.

●Elevated key partner to Top 10 revenue contributor through strategic relationship building.

The Upper Room, Nashville, TN 2017 – 2022

Customer Relationship Manager (Remote)

Oversaw client interactions and cultivated positive relationships to enhance customer satisfaction and loyalty. Implemented strategic customer engagement initiatives to drive brand loyalty and promote retention. Utilized CRM software to manage and organize customer data, while ensuring accurate and up-to-date information. Developed and maintained comprehensive understanding of products and services to effectively address customer inquiries and provide insightful recommendations.

●Elevated sales outcomes through strategic research initiatives that fortified Marketing efforts.

●Secured future sales opportunities by cultivating enduring customer bonds through pivotal account management orchestration.

Staples Business Advantage, Facility Solutions Division, Nashville, TN 2017

Business Development Executive (Hybrid Remote)

Administered strategic outreach initiatives to identify and cultivate new business opportunities. Executed comprehensive market analysis to assess competitive landscapes and identify potential clients. Employed data-driven decision-making by tracking and analyzing sales performance metrics, using insights to optimize sales strategies and achieve revenue targets. Stayed abreast of industry trends, competitive intelligence, and market dynamics to inform sales approaches and maintain a competitive edge.

●Enhanced stakeholder decision-making by delivering data-enriched presentations, reinforcing diverse value propositions, and fostering informed, impactful actions.

●Drove revenue growth and heightened client satisfaction by executing solution-centric sales strategies, negotiating contracts, and overseeing seamless implementations.

●Elevated organizational synergies by cultivating transformative strategic alliances with CEO, President, Owner, CFO, and Finance leaders, fostering substantial business growth and cross-functional synergy.

Lorian Health, San Diego, CA 2015 – 2017

Sales Representative (Hybrid Remote)

Directed strategic sales initiatives aimed at consistently surpassing quarterly and annual revenue targets in assigned territories. Cultivated and nurtured robust client relationships through prompt communication and proactive response to inquiries. Conducted comprehensive market research to pinpoint potential clients, analyze industry trends, and gather competitive intelligence. Generated accurate and timely sales reports, forecasts, and pipeline updates. Stayed abreast of evolving product knowledge, industry trends, and competitor offerings.

●Surpassed sales quota by 150% and significantly amplified revenue generation.

●Spearheaded expansion/profitability by cultivating promising business opportunities in competitive market landscape.

●Fortified company objectives and ensured financial sustainability by aligning efforts to surpass contribution growth targets.

●Amplified industry engagement by forging robust alliances with regional healthcare experts, driving collaborative initiatives, and elevating stakeholder relationships.

American Express, Southern California, CA 2008 – 2015

Regional Client Manager, 2014 – 2015

Spearheaded and cultivated client territory of over 500 accounts, while gauging closed opportunities to foster creation and retention of high-spending clients. Formulated and presented comprehensive presentations outlining value proposition of AMEX, while furnishing intricate reports that underscored our competitive advantage. Identified and capitalized on novel spending opportunities, steering expenditures toward the OPEN card.

●Elevated total portfolio spend from $69 million to $100 million.

●Provided businesses with distinctive value through array of products and services.

●Systematically gauged success of closed spend opportunities, resulting in creation and retention of high-spending clients and management of a $100 million portfolio.

Manager, Business Development Global Merchant Services (B2B), 2008 – 2014

Orchestrated efficient pipeline aimed at ensuring successful closure and implementation. Implemented effective prioritization of activities and tasks in Salesforce to facilitate data-driven decision-making. Spearheaded "market optimization management" program as the top leader.

●Fostered connections with colleagues spanning various business units to generate leads.

●Acknowledged on a national and regional level for excellence, particularly in top prospecting and surpassing sales goals.

Staples Business Advantage, Staples Inc, South California, CA 2001 – 2008

Business Development Manager

Executed sales strategy via focused account prospecting. Engaged decision-makers and arranged in-person meetings with potential buyers to foster new business opportunities within systematic sales cycle. Collaborated with Account Managers to optimize client retention and boost revenue.

●Attained recognition in President's Club/Sales Excellence (top 5-10%) consistently over seven years.

●Surpassed New and Total Sales quotas, ranking among the top 10% of Sales Representatives nationwide.

Technical Proficiencies

MS Office Suite Google Sheets/Docs Miro Boards Microsoft Teams Asana Salesforce CRM SalesLoft

Awards & Affiliations

National Rookie of the Year Masters Award for Distinguished Performance Top Prospector Award Most Top 10 Signings YTD 1st Place Top B2B Sales Award of Excellence Award of Excellence - Top in Approved Signings Sales Excellence President's Club



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