GRISELDA GONZALEZ
“GIGI”
Contact
ad2stt@r.postjobfree.com
www.GigiRealtyGroup.com
Palm Desert, CA. 92211
Se Habla Espanol
EducaƟon
University of Phoenix Business, AA Degree
(2019)
Real Estate, Salesperson License
(2018)
Coachella Valley High School, Diploma
(2005)
Skills
Experienced customer service specialist/recepƟonist with over 16 years of clerical experience.
Proficient on Windows PC with specific knowledge in MicrosoŌ Word, Excel, Outlook, PowerPoint, Publisher, and Internet Explorer.
Technical savvy, Organized, Team player, Problem solver, Great at MulƟ-tasking and PrioriƟzing
ExcepƟonal planning and organizaƟonal skills
Superb wriƩen and oral communicaƟon skills
Fluent in both English and Spanish
Excellent interpersonal skills
Strong aƩenƟon to detail
Accurate and Prompt
Type up to 45 wpm
QualificaƟons
AdministraƟve and Sales professional, experienced
working in fast-paced environments, Strong
organizaƟonal, technical, and interpersonal skills. Maintaining a consistent level of professionalism at all Ɵmes. Providing great service to clients, staff, and adverse parƟes. Confident and poised in interacƟons with individuals at all levels. Detail-oriented and resourceful in compleƟng projects.
ObjecƟves
To obtain a posiƟon in which I can uƟlize my
administraƟve, customer service, and sales skills, in a company that offers career elevaƟon. Finding a company in which I can maximize my skills while helping the business grow.
GRISELDA GONZALEZ
“GIGI”
History
Century 21
Real Estate Agent
Palm Desert, CA.
2018 - Present
Mediator
Negotiation
Legal Contracts
Eviction Process
Screening Clients
Rental Properties
Listing Properties
Customer Service
Submitting offers
Running a business
Local market expert
Manage Office Equipment
Schedule appointments and touring properties
Answering calls, follow-ups, and lead generation
Attend various meetings with vendors or other agents, brokers, etc. SBEMP, LLC
Legal Secretary
Palm Springs, CA.
August 2015 - 2017
Running office
Opening New Cases
Dealing with Medical Records
Filing charts and legal documents
Communicating with other law firms
Interviewing clients for potential cases
Confirming Depositions and Mediations
Setting up Court calls and Court Reporters
Dealing with the courts and sending legal documents to be filed
Answering and routing phone calls, retrieving & and forwarding messages
Help Create Pleadings and Discoveries along with other legal documents GRISELDA GONZALEZ
“GIGI”
History ConƟnued…
ReadyLink Healthcare
Administrative Assistant
Thousand Palms, CA
February 2015-July 2015
Answering and directing phone calls
Manage and post ads for recruitment
Managing Leads for potential contracts
Set up Interviews and Run office errands
Manage placement for patient care providers
Sourcing resumes/recruiting nurses/recruiting In-house staff
Managing the WIP Program (Work Injury Prevention Program) We contract with Kaisers (Ontario, Fontana, West LA) and send our Physical Therapist to train their staff Steven J. Weinberg, Trial Lawyer
Legal Assistant
Palm Desert, CA
April 2013-February 2015
Type writer savvy
Opening New Cases
Dealing with Medical Records
Filing charts and legal documents
Checking and screening daily mail
Communicating with other law firms
Interviewing clients for potential cases
Confirming Depositions and Mediations
Completing Legal Proofs and Verifications
Setting up Court calls and Court Reporters
Dealing with the courts and sending legal documents to be filed
Answering and routing phone calls; retrieving & forwarding messages
Help Create Pleadings and Discoveries along with other legal documents
Sending screening information of potential cases to the lawyer for review GRISELDA GONZALEZ
“GIGI”
History ConƟnued…
Riverside County Mental Health Department
Office Assistant II / Receptionist
Cathedral City, CA.
June 2008 - April 2012
Routing calls/ taking messages
Commuting to different locations
Serve as a receptionist to the public
Deal with various types of personalities
Medical records (opening and closing cases)
Schedule appointments, Insurance Verification
Attending trainings, then Training staff and new employees
Filing, distributing charts, paperwork, posting confidential data
Update records and/or data bases, Verify the accuracy of information
Provide information, Assisting with form completion, Complete financial paperwork Riverside County Assessor’s Office
Office Assistant II
Palm Springs, CA.
March 2006 - June 2008
Multi-tasking
Answer telephone calls
Break down assessor maps
Heavy filing and distributing of files and paperwork
Posts data and transmit alphanumeric and numeric data
Typing reports, contracts, pamphlets, letters, charts, and other documents
Assists callers by providing information, taking messages, and routing calls to others
Key in commands to locate files; enter, store, retrieve, and delete information in order to update records and/or databases
Compare a variety of documents such as purchase orders, slips, and others to check for arithmetical accuracy and general completeness
GRISELDA GONZALEZ
“GIGI”
History ConƟnued…
Coachella Valley Unified School District
Substitute / Clerk
Coachella, CA.
November 2005 - March 2007 (On-call)
File and distribute paperwork
Yard duty and help with any other school activities or drills
Substitute for teacher’s aides, secretaries, and school nurses
Take students to class and make sure they are behaving correctly
Check for school attendance, and make outgoing phone calls to absent students
Manage a multi-line phone system and transfer calls to appropriate departments
Assist special Ed students with schoolwork or anything needed around classrooms