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Customer Service Real Estate

Location:
Fontana, CA
Posted:
January 15, 2024

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Resume:

GRISELDA GONZALEZ

“GIGI”

Contact

ad2stt@r.postjobfree.com

www.GigiRealtyGroup.com

Palm Desert, CA. 92211

Se Habla Espanol

442-***-****

EducaƟon

University of Phoenix Business, AA Degree

(2019)

Real Estate, Salesperson License

(2018)

Coachella Valley High School, Diploma

(2005)

Skills

Experienced customer service specialist/recepƟonist with over 16 years of clerical experience.

Proficient on Windows PC with specific knowledge in MicrosoŌ Word, Excel, Outlook, PowerPoint, Publisher, and Internet Explorer.

Technical savvy, Organized, Team player, Problem solver, Great at MulƟ-tasking and PrioriƟzing

ExcepƟonal planning and organizaƟonal skills

Superb wriƩen and oral communicaƟon skills

Fluent in both English and Spanish

Excellent interpersonal skills

Strong aƩenƟon to detail

Accurate and Prompt

Type up to 45 wpm

QualificaƟons

AdministraƟve and Sales professional, experienced

working in fast-paced environments, Strong

organizaƟonal, technical, and interpersonal skills. Maintaining a consistent level of professionalism at all Ɵmes. Providing great service to clients, staff, and adverse parƟes. Confident and poised in interacƟons with individuals at all levels. Detail-oriented and resourceful in compleƟng projects.

ObjecƟves

To obtain a posiƟon in which I can uƟlize my

administraƟve, customer service, and sales skills, in a company that offers career elevaƟon. Finding a company in which I can maximize my skills while helping the business grow.

GRISELDA GONZALEZ

“GIGI”

History

Century 21

Real Estate Agent

Palm Desert, CA.

2018 - Present

Mediator

Negotiation

Legal Contracts

Eviction Process

Screening Clients

Rental Properties

Listing Properties

Customer Service

Submitting offers

Running a business

Local market expert

Manage Office Equipment

Schedule appointments and touring properties

Answering calls, follow-ups, and lead generation

Attend various meetings with vendors or other agents, brokers, etc. SBEMP, LLC

Legal Secretary

Palm Springs, CA.

August 2015 - 2017

Running office

Opening New Cases

Dealing with Medical Records

Filing charts and legal documents

Communicating with other law firms

Interviewing clients for potential cases

Confirming Depositions and Mediations

Setting up Court calls and Court Reporters

Dealing with the courts and sending legal documents to be filed

Answering and routing phone calls, retrieving & and forwarding messages

Help Create Pleadings and Discoveries along with other legal documents GRISELDA GONZALEZ

“GIGI”

History ConƟnued…

ReadyLink Healthcare

Administrative Assistant

Thousand Palms, CA

February 2015-July 2015

Answering and directing phone calls

Manage and post ads for recruitment

Managing Leads for potential contracts

Set up Interviews and Run office errands

Manage placement for patient care providers

Sourcing resumes/recruiting nurses/recruiting In-house staff

Managing the WIP Program (Work Injury Prevention Program) We contract with Kaisers (Ontario, Fontana, West LA) and send our Physical Therapist to train their staff Steven J. Weinberg, Trial Lawyer

Legal Assistant

Palm Desert, CA

April 2013-February 2015

Type writer savvy

Opening New Cases

Dealing with Medical Records

Filing charts and legal documents

Checking and screening daily mail

Communicating with other law firms

Interviewing clients for potential cases

Confirming Depositions and Mediations

Completing Legal Proofs and Verifications

Setting up Court calls and Court Reporters

Dealing with the courts and sending legal documents to be filed

Answering and routing phone calls; retrieving & forwarding messages

Help Create Pleadings and Discoveries along with other legal documents

Sending screening information of potential cases to the lawyer for review GRISELDA GONZALEZ

“GIGI”

History ConƟnued…

Riverside County Mental Health Department

Office Assistant II / Receptionist

Cathedral City, CA.

June 2008 - April 2012

Routing calls/ taking messages

Commuting to different locations

Serve as a receptionist to the public

Deal with various types of personalities

Medical records (opening and closing cases)

Schedule appointments, Insurance Verification

Attending trainings, then Training staff and new employees

Filing, distributing charts, paperwork, posting confidential data

Update records and/or data bases, Verify the accuracy of information

Provide information, Assisting with form completion, Complete financial paperwork Riverside County Assessor’s Office

Office Assistant II

Palm Springs, CA.

March 2006 - June 2008

Multi-tasking

Answer telephone calls

Break down assessor maps

Heavy filing and distributing of files and paperwork

Posts data and transmit alphanumeric and numeric data

Typing reports, contracts, pamphlets, letters, charts, and other documents

Assists callers by providing information, taking messages, and routing calls to others

Key in commands to locate files; enter, store, retrieve, and delete information in order to update records and/or databases

Compare a variety of documents such as purchase orders, slips, and others to check for arithmetical accuracy and general completeness

GRISELDA GONZALEZ

“GIGI”

History ConƟnued…

Coachella Valley Unified School District

Substitute / Clerk

Coachella, CA.

November 2005 - March 2007 (On-call)

File and distribute paperwork

Yard duty and help with any other school activities or drills

Substitute for teacher’s aides, secretaries, and school nurses

Take students to class and make sure they are behaving correctly

Check for school attendance, and make outgoing phone calls to absent students

Manage a multi-line phone system and transfer calls to appropriate departments

Assist special Ed students with schoolwork or anything needed around classrooms



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