Post Job Free

Resume

Sign in

capitol one customer service

Location:
Orlando, FL
Posted:
January 15, 2024

Contact this candidate

Resume:

MASHANTI ANDERSON

*** -***-****

ad2st0@r.postjobfree.com

Summary

Responsible and friendly, able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising payment processing and general housekeeping of store areas. Focused hard working and punctual with excellent interpersonal and organizational skills

Skills

POS system operation.

Assessed customer product needs

and interest in order to best recommend

suitable items

Money handling

Retail sales

Cash register operation

Customer assistance

Retail merchandising expertise

People skills

Team building

Experience

Security guard/ Allied universal

May 29th July 12th

Watch and observe

Reported any incidents that occurred on site.

Bathroom checks

Closing the gates

X-rays

Security guard / Ips security inc. July 27th – august 12th

Yatch and beach hotel

Greeted others

Helped customers.

Watched over area

Customer service agent (work from home)

Capitol one

Answered phone calls

Showed empathy and understanding with customers

Dealt with 80+ customers daily.

AT&T Retail sales associate

Welcome customers, offered to locate items, and suggested merchandise without being intrusive or pushy.

Maintained accurate and attractive merchandise displays to maximize purchases

Supported managers with organizing store and showcasing new items in eye catching displays.

Maintained friendly, outgoing personality, to promote positive work environment and build customer loyalty.

Answered questions about current promotions and resolved issues according to store policies.

Assessed, assigned areas and displays to maintain presentable condition. Restocking and reorganizing merchandise as needed.

Preformed floor moves, merchandising display maintenance and housekeeping to keep store areas well-stocked organized and current.

Scanned tags, applied discounts collected payment, and offered receipts to process transactions.

Sales associate/cashier

Atlanta GA,

Five below/Jan 2020 to may 2020

Managed cash register operations using POS system, including processing and sales and returns

Stocked, replenished and organizing inventory

Counted cash, made change and store coupons to keep organized and balanced cash register drawer

Assisted average of 50 customers per day in finding or selecting items.

Helped customers by answering questions and locating merchandise.

Capitol one/ customer service (Wfh)

March 2022 to may 10th 2023

Answered about 50 calls a day.

Showed empathy and concern to every caller

Made sure to solve the customers problem in a well timely manner.

Made payments, locked/ unlocked cards, ect

Security guard/ Allied universal

May 29th July 12th

Watch and observe

Reported any incidents that occurred on site.

Bathroom checks

Closing the gates

X-rays

Security guard / Ips security inc.

Yatch and beach hotel

Greeted others

Helped customers.

Watched over area Q

Education

High school diploma

Graduated in may 2020

Atlantic high school. port orange, Fl

Currently attending Hollywood beauty institutes in Casselberry Florida.



Contact this candidate