MASHANTI ANDERSON
ad2st0@r.postjobfree.com
Summary
Responsible and friendly, able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising payment processing and general housekeeping of store areas. Focused hard working and punctual with excellent interpersonal and organizational skills
Skills
POS system operation.
Assessed customer product needs
and interest in order to best recommend
suitable items
Money handling
Retail sales
Cash register operation
Customer assistance
Retail merchandising expertise
People skills
Team building
Experience
Security guard/ Allied universal
May 29th July 12th
Watch and observe
Reported any incidents that occurred on site.
Bathroom checks
Closing the gates
X-rays
Security guard / Ips security inc. July 27th – august 12th
Yatch and beach hotel
Greeted others
Helped customers.
Watched over area
Customer service agent (work from home)
Capitol one
Answered phone calls
Showed empathy and understanding with customers
Dealt with 80+ customers daily.
AT&T Retail sales associate
Welcome customers, offered to locate items, and suggested merchandise without being intrusive or pushy.
Maintained accurate and attractive merchandise displays to maximize purchases
Supported managers with organizing store and showcasing new items in eye catching displays.
Maintained friendly, outgoing personality, to promote positive work environment and build customer loyalty.
Answered questions about current promotions and resolved issues according to store policies.
Assessed, assigned areas and displays to maintain presentable condition. Restocking and reorganizing merchandise as needed.
Preformed floor moves, merchandising display maintenance and housekeeping to keep store areas well-stocked organized and current.
Scanned tags, applied discounts collected payment, and offered receipts to process transactions.
Sales associate/cashier
Atlanta GA,
Five below/Jan 2020 to may 2020
Managed cash register operations using POS system, including processing and sales and returns
Stocked, replenished and organizing inventory
Counted cash, made change and store coupons to keep organized and balanced cash register drawer
Assisted average of 50 customers per day in finding or selecting items.
Helped customers by answering questions and locating merchandise.
Capitol one/ customer service (Wfh)
March 2022 to may 10th 2023
Answered about 50 calls a day.
Showed empathy and concern to every caller
Made sure to solve the customers problem in a well timely manner.
Made payments, locked/ unlocked cards, ect
Security guard/ Allied universal
May 29th July 12th
Watch and observe
Reported any incidents that occurred on site.
Bathroom checks
Closing the gates
X-rays
Security guard / Ips security inc.
Yatch and beach hotel
Greeted others
Helped customers.
Watched over area Q
Education
High school diploma
Graduated in may 2020
Atlantic high school. port orange, Fl
Currently attending Hollywood beauty institutes in Casselberry Florida.