General Manager Task Force
Resume:
RYAN THACKABERRY
New York, NY
415-***-**** ad2ssv@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Various task force and consulting roles
o Projects include: “Snow Lodge” Aspen, “Lost in Paradise” NYC,
“The Benjamin” Ridgefield CT, “Lobster Inn” Southampton NY
2/22 – Present
The Maidstone Hotel - East Hampton, NY
10/2019 – 1/2022
General Manager
o Hired to revive the brand and bring it back to the forefront of the Hamptons community
o Managed all day-to-day operations of a 30-room boutique hotel and 120 seat restaurant/bar/lounge o Brought food cost down to 28% with Chef
o Increased Check Average from $75 - $105 during tenure
o Over $12m sales annually
o Created a craft cocktail program and partnered with Veuve Cliquot to launch a brunch series
Ravel Hotel – New York, NY 08/2018 - 09/2019
Director of Operations
o Oversaw day to day operations of 160 room hotel including 4 F&B outlets
o Hired and trained over 100 new employees for summer business
o Successfully opened 15,000 sqft pool club with 75 cabanas, 2 bars, 1 outdoor grill, and 2 DJ stages o Maintained a Labor Cost at 20% while improving training and service, Maintained Food Cost at 30%
o Increased Check Average from $50 - $65
o Analyzing sales figures and devising marketing and revenue management strategies
Morimoto, Maui, HI 08/2015 - 07/2018
General Manager
oSales over $14m, increased annually by 8% during tenure
oRaised Catering Sales 10% within 18 months.
oReduced management turnover to 0 through mentorship
oReduced liquor cost from 21% to 16%
oRe-created beverage program and menu design for all 5 corporate locations
Tabard Inn Hotel – Washington DC 07/2012 - 07/2015
General Manager
o Managed all departments Restaurant/Bar, Kitchen, Front Desk, Maintenance, Housekeeping, HR, accounting & Special Events. Creating social media, HR & Accounting departments from ground floor
o Grew sales from $14m to over $17m annually within 2 years
o Managed bar cost to 19%, labor cost to 22% & food cost to 29%
o Crafted and applied all Standard Operating Procedures for new departments.
EDUCATION
Sonoma St. University
Bachelor’s Degree - Business Management
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