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Service Manager Field Technician

Location:
Denver, CO
Posted:
January 15, 2024

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Resume:

720-***-**** • ad2ss4@r.postjobfree.com

J A M E S S T O U T I N G B U R G

S U M M A R Y

Facilities management/responsible

for over 500 unit apartment

communities

Oversaw Atlanta Region Single Family

Homes (1400+)

Responsible for day-to-day function of

community (over 300 units)

Awarded Best New Employee of the

Year (2018)

HVAC/HVAC Certified

EPA Certified (Universal)/CPO

Certified

OSHA Standards/HOA Compliance

Power and hand tools

Microsoft Office/Google Suite

ProNetwork Denver - August 2021 - Present - Field Technician Supervisor Canyon Club Condominiums - February 2021 - August 2021 - Operations Manager Lincoln Property Company - June 2020 - February 2021 - Service Manager Street Lane Homes - November 2018 - June 2020 - Field Technician Supervisor Lincoln Properties - October 2017- November 2018 - Service Manager Legacy Properties - February 2015 - October 2017 - Maintenance Supervisor Country Club of the South - January 2014 - February 2015 - Superintendent Assistant

Drury Inn and Suites - February 2008 - January 2014 - Property Maintenance Personnel

Neighborhood House Association - 1999 - 2008 - Maintenance Technician II E X P E R I E N C E

Circuitry and wiring

Carpentry and plumbing knowledge

Preventative maintenance

Boiler expertise

Fine measurement tools proficiency

Customer service-focused

Strong communicator

Continuous education

Supervisory experience

Time management

Vendor management

Valid driver’s license and insurance

Electrical/Appliance

Drywall/Painting

Swimming pool upkeep

S K I L L S + Q U A L I F I C A T I O N S

Motivated maintenance director with 20+ years experience in the field with expertise in project management, facilities management, vendor management and recruiting. Strong trouble shooting and problem-solving capabilities that exceed client and partners expectations. Hands-on team player ready to assist with real- time solutions.

720-***-**** • ad2ss4@r.postjobfree.com

720-***-**** • ad2ss4@r.postjobfree.com

J A M E S S T O U T I N G B U R G

Performed facility tool and system PMs

Recommended new equipment and maintenance procedures to the facility manager. Inspected and made minor repairs on burglar and fire alarm systems. Computer literate and performed multiple functions on a daily basis. (yardi, doorman, callmax)

Have been recognized for excellent customer service skills. Work closely with vendors to negotiate best pricing. Recruit, supervise and train technicians.

Hire and supervise tradesmen for installations, repairs or maintenance. Responsible for tracking and managing all incoming maintenance/repair requests from the Maintenance Coordinators.

Works with Field Technicians to properly complete, document and close repair request work orders.

Works with Field Technicians to manage inventory and materials, with ultimate responsibility for inventory control. This will include documentation and reporting. Works with Field Technicians on individual time management, including job time management and scheduling. With ultimate responsibility for payroll documentation and control.

Known as a source for local maintenance and technical expertise. Aid and assist Field Technician in technical repairs.

Works with the Central management office to create and deliver technical training of local Field Technicians.

Learns and understands client specific requirements for work order completion and processing.

Ensures efficient and quality work is done.

Maintains status report, track daily/weekly/monthly expenditures for management review.

Works directly with Central Coordinators to coordinate day-to-day scheduling within the assigned portfolio.

Verifies and dispatches the appropriate number and level of technicians with regards to service requests.

Manages and directs contractors and tradesmen, as the local management entity, as needed.

Any other task or activity as directed by Supervisor and/or Executive staff. Management and oversight of all reporting, work order documentation, material purchase control and other computer work on a weekly basis. R E S P O N S I B I L I T I E S

E D U C A T I O N

Strayer University • Associate in Arts - Business Administration • 2012 Kennesaw State University • Bachelor of Arts - Business Administration • 2015



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