CHRISTAL M. BROWN

*** ***************

Rock Hill, SC 29730

864-***-****

PROFESSIONAL EXPERIENCE

Ipex by aliaxis

Machine Operator

● General knowledge of Molding Presses and associated equipment.

● General knowledge of boxes, cases, pallet size, label color code and identification stickers.

● Fulfill the requirements of product testing with plug gauge, go/no go gauges, ID thread gauges, OD thread gauges and completion of the ISO Quality Checklist in compliance with work instructions OMO1.

● Ability to identify, remove and report scrap and handle accordingly. Knowledge of storage and identification of regrind, scrap materials and process of segregation in compliance with work instructions.

● Ability to determine problems and determine the most appropriate course of action. PCI Group, Inc.

Machine Operator

● Maintain production operation on an Inserting Machine per job provided. Keep materials loaded and machines running until jobs complete. Make sure packages are complete, packed in trays and loaded correctly on pallets.

QuikTrip

Night Manager

● Maintain Customer Relations, Merchandising, and Store Appearance Standards.

● Ensure tasks complete to include cash audit, stocking nightly delivery of ordered products, and maintaining cleanliness of all parts of the store.

● Continue to help customers while completing tasks. Only staff person in store hours of 10:00pm to 7:00am

Carolina Poly

Quality Control Technician

● Performed quality audits on several lines of plastic products including high quality trash bags and construction films.

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● Enter all test results and specifications into the computer system to finalize the tests and create avenues for flaws to be corrected and/or scrapped.

● Worked alone to achieve these goals with little or no supervision. Night shift hours of 5:30pm to 5:30am.

Samuel Strapping

Quality Control Technician

● Temporary position testing the width, thickness, split, break and elongation of straps made. Maintained a strict time management schedule as testing was required every hour. Collected strap from each Line Operator in order to produce results, four lines total. Processed start up tests as well as adjustment samples as lines were inoperable at certain points. These were in addition to the regular testing times. I worked alone as one Quality Control Technician was assigned to each shift. Maintained a work schedule of 7:00pm to 7:00am.

Williams & Fudge. Inc.

Account Representative

7/2016 - 1/2017

● Initiate customer contact and evaluate customers’ financial situations in regards to defaulted student loans. De-escalate any conflict, utilize active listening skills and respond positively while projecting a sense of urgency.

● Professionally negotiate for payment in full or create terms of repayment for defaulted balances. Obtain information to counsel and problem solve in order to gain a resolution.

● Meet or exceed daily, weekly, and monthly performance goals. Utilize Noble and Live Vox Communicating Systems, MCI and DM9 Processing Systems. Bank of America

Personal Banker

8/2014 - 6/2016

● Open accounts, sell banking products, open loans, credit cards, CDs, IRAs, quote rates, terms and programs per daily requests, fraud monitoring & zero liability protection.

● Work with retail customers to build and strengthen relationships by uncovering financial needs, recommending the best products, services and solutions to meet those needs. Work with other team members and departments on specialized customer’s requests.

● Serve as a lead, trusted with situations requiring high-level problem-solving and decision-making abilities. Trained new employees on bank procedures and sales techniques. Regional Finance

Assistant Manager to Manager

● Approves and closes all new loans, increases, and delinquent renewal loans. Implements insurance coverages, files and follows up on claims. Ensures paperwork complete and correct and logged. Collects delinquent accounts to include home visits. Handles escalated customer’s issues and complaints.

● Sign checks for branch expenses, loans and money remittances. Handles all aspects of maintaining business operations and three employees.

Seamless Sensations

Manager of Pillow Plant / Billing Administrator for Comforter Plant 2

● Coordinate production of purchase orders to ensure all pillows are complete and sent out by the deadline. Manage ten employees with all Human Resource responsibilities.

● Pull purchase orders, load trucks, make sure Bills of Lading are correct and all items loaded appropriately. Schedule loads to be picked up on a daily basis.

● Make all box labels and UPC’s for pillow plant and comforter plant, bill all items using Real World Software and create manifests for all trucks.

● All other administrative duties such as answering phones, fiber orders, working with Account Representatives to ensure correct pricing, obtaining specification sheets, etc. Allstate Insurance Company Greenville, SC to Fort Mill, SC Licensed Insurance Agent/ Office Manager

● Sell and Issue new business insurance policies in property, casualty, life and health.

● Ensure the customers have an understanding of their coverage limits and the details of their policy jackets.

● All aspects of customer satisfaction, sales and service. Including claim follow up, policy reviews, and Impact queue reports.

● Take and post payments, balance money drawer to end of day Remittance Report. 3

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