Customer Service/Clerk/Personal Care Assistant
Resume:
Jennifer Nelson
Shubuta, MS *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Picker
Amazon.com - Byhalia, MS
August 2022 to September 2022
Currently picking customer orders and getting them ready to ship out Personal Care Assistant
Heavenly In Homecare - Quitman, MS
December 2018 to August 2022
Responsible for housekeeping work such as dusting, changing bed linens, mopping, sweeping and laundry
Accompanying the clients to any doctor's appointment Scanner/ER Admissions Clerk
South Central Regional Medical Center - Laurel, MS March 2010 to July 2017
• Gather and complete the patient's information in a correct and timely manner
• Answer the phones and perform data entries on the computer
• Fill out the registration forms and verify the patient's insurance information
• Scan, quality control, validate and file paperwork
• Skilled in the use of Microsoft Word and PowerPoint, Internet Explorer and Business Communication
• Can type 65 words per minute
• Can handle multiple tasks to make sure the job is done efficiently Correctional Officer
South Mississippi Correctional Institution - Leakesville, MS July 2008 to February 2009
Keep order among the inmates in jails and prisons
Search protocols to make sure they meet safety rules Education
Associate of Applied Science in Paralegal Studies
Jones County Junior College - Ellisville, MS
January 2005 to May 2007
High school diploma
Quitman High School - Quitman, MS
August 2001 to May 2004
Skills
• Microsoft Word (6 years)
• Research (4 years)
• Computer literacy (5 years)
• Front desk (3 years)
• English (10+ years)
• Customer Service (3 years)
• Typing (4 years)
• Word processing (3 years)
• Clerical Experience (2 years)
• Administrative Experience (2 years)
• Filing (4 years)
• Organizational Skills (3 years)
• Communication Skills (4 years)
• Lawn Care (1 year)
• Mowing (1 year)
• Order Picking
• Driving
Certifications and Licenses
CPR Certification
December 2020 to December 2022
Infant-Child-Adult
CPR/AED/First-Aid
First Aid Certification
December 2020 to December 2022
Infant-Child-Adult
CPR/AED/First-Aid
Assessments
Warehouse safety — Completed
April 2022
Using safe practices in a warehouse setting
Full results: Completed
Analyzing data — Completed
December 2018
Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.
Full results: Completed
Administrative assistant/receptionist — Proficient May 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Data entry: Accuracy — Familiar
March 2021
Entering data quickly and accurately
Full results: Familiar
Customer service — Familiar
December 2021
Identifying and resolving common customer issues
Full results: Familiar
Scheduling — Familiar
December 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate