Child Development Customer Service

Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational and communication skills. Motivated to learn and grow.

Professional Skills:

Education:

Ashford University 2017-2019

Bachelor of Art Major in Early Child Development

Oklahoma University 2007-2009

Norman, OK 73019

Bachelor of Art Major in Early Child Development

Langston University 2005-2007

Langston, OK 73050

Bachelor of Art Major in Early Child Development

Work Experience:

Caseys Gas Station March 2022- Present

Customer Service

Responsible for tending to each customer and performing basic vehicle maintenance tasks before customer cashed out.

Often assisted repair bay technicians perform routine maintenance tasks such as oil changes and tire rotations.

Assisted in stocking the sales floor shelves daily.

Operated: cashier and pump register, bills counter machine, credit cards machine and lottery machine.

Checked and balanced daily sales report.

Received, revised and arranged store goods.

Organized and improved snack store for easy management.

Norman Public School District August 2019- Present

Translator

Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.

Reviewed final works to spot and correct errors in punctuation, grammar and translation.

Provided verbal summaries of non-English documents for immediate use.

Translated documents in English and Spanish, Proofread, edited, and improved documents of different sizes.

Maintained message content, tone and emotion as closely as possible.

Attended training programs to improve professional knowledge and interpretation skills.

Attended district meetings to provide accurate consecutive translations of conversations between members.

Completed precise translations of official documents with correct words and phrasing to meet legal standards.

Interpreted conversations simultaneously to help both parties conduct understands the input.

Helped parents enroll their children in the following school year.

Sodexo 2018- Present

Food Service Worker

·Operated cash register and credit card machine to process customer payments.

·Assisted bar and food servers as necessary on a regular basis.

·Prepared and arranged salad and appetizer ingredients for line cook preparation.

·Maintained a neat and clean workspace at all times.

·Provided assistance with inventory restocking and various other tasks as required.

·Monitored all food expiration dates and kitchen equipment temperatures.

·Informed customers of price changes for shelf and delicatessen items.

·Set up food sample stations prepared samples and distributed samples to customers.

·Cleaned all floors and counter tops as requested.

·Adhered to all relevant safety and sanitation rules in all performed tasks.

·Serve each person a proper meal

·Clean up after service

House Keeping 2014-Present

Housekeeper

·Clean rooms and bathroom with prescribed equipment and to the required standard

·Replace and supply toiletries on regular basis

·Report repairs where necessary

·Dispose of trash in an environment friendly manner

·Responsibilities include cleaning restrooms, performing general sweeping, and mopping and refreshing trash receptacles with new trash linings

·Disinfect using proper germicides

·Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

·Visit homes every week as scheduled and maintain it cleaned and organized

·Assist with anything else client needs help with

Fusion Learning and Development Center 2017-2018

Master Teacher

·Prepared daily reports on each child and noted any behavioral or developmental issues.

·Assisted with annual licensing documentation and oversaw scheduled inspections.

·Helped train new staff during periods of increased enrollment.

·Provided parents with information on all preschool programs.

·Modeling and coaching the best practices for student academic growth and achievement.

·Evaluating 26 certified educators, using a best-practice multi-tiered rubric and process.

·Leading the data teams to evaluate student assessments and help teachers drive instruction.

·Teaching ESL, Reading, English Language Arts to at-risk students, grades 6-8.

·Championed individual academic and social-emotional interventions for at-risk students by coordinating with community agencies and recruiting volunteers.

·Writing training program and trains volunteers for the youth foundation.

·Coordinating and administering the standardized testing school-wide.

·Continued development -create and implement lesson/activity plans for classroom environment.

·Reviewed staff lesson plans and assisted the Director with daily site operations.

·Responsible for classroom management. Delivered curriculum to children in low-income situations while establishing a relationship with families through home visits, conferences, and daily classroom visits.

·Acted as a mentor or coach to new and emerging teachers in the areas of lesson planning, assessment, discipline, organizational skills, parental involvement, and other areas, as needed.

Freelance Child Care Provider 2015-2017

Master Teacher/Caregiver

·Provided home childcare services for six children during working day and through limited extended hours.

·Defined business policies and procedures, including safety management protocols, to comply with state regulations.

·Met with parents to discuss business operations and childcare rules; created and reviewed checklists with parents regarding allergies, emergency contacts, food preferences, and other child-specific issues.

·Prepared healthy meals and snacks and planned and set up playtime and educational games.

·Babysat infant to middle school-age children for family and friends during evening and limited night hours.

·Reviewed emergency contact numbers, special instructions, and expected return time with parents

·Oversaw playtime and helped children put away toys before bedtime, prepared meals, supervised bath time, and ensured children went to bed at regularly scheduled times to uphold daily routine schedules.

Napa Auto Parts 2013- 2014

Customer Service Representative

·Fill parts requisitions, ensure ample levels of stock/inventory.

·locate special order parts, follow up, reorder if needed,

·Invoicing counter/special order parts

·Fielding telephone inquiries, and directing

·potential customers into shop for repairs /installations.

Autozone 2010-2013

Customer Service Representative

·Fill parts requisitions ensure ample levels of stock/inventory.

·locate special order parts, follow up, reorder if needed,

·Invoicing counter/special order parts

·Fielding telephone inquiries, and directing

Bright Start 2008- 2010

Master Teacher

·Performed fun activities with the children, including running and jumping

·Established strong parent and family relationships

·Displayed excellent verbal and written communication skills

·Encouraged problem solving and practice positive behavior guidance

·Exceptional organizational skills

·Infant toddler and preschool curricula

·Early Childhood Education

·Reliable

·Life skills curriculum experience

·Works well with others

·Trustworthy

·Safety Management

·Activity Planning and Supervision

·Operations Management

·Fluent in Spanish and English

·Customer Service

·Opening and closing

·Accurate cash handling

·Security oversight

·Professional appearance

·Basic clerical knowledge

·Classroom management

·Excellent communication skills

·Good Communication Skills

·Problem Solver

·Early Childhood Education

·CPR and First Aid Certification

·Cleaning techniques

·Building maintenance

·Proofreading skills

·Document review

·Cleaning procedures

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