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Customer Service Social Media

Location:
Chestnut Hill, MA
Salary:
75,000
Posted:
January 15, 2024

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Resume:

Christelle Fiona Rutagengwa

ad2soy@r.postjobfree.com LinkedIn

Education

University of Notre Dame, South Bend, IN

May 2017

Bachelor of Arts in Political Science, Minor in Peace Studies GPA: 3.5

Relevant Experience

Program and Recruitment Manager - New Politics Leadership Academy March 2021- Present

● Build effective and lasting strategies to manage short and long term programming

● provide high-quality customer service to prospective participants, current participants, and alumni.

● Maintain client relations management (CRM) databases

● Help expand partner organizations by researching and tracking new relationships Americorps VISTA- Judge Baker Children’s Center September 12- Present

St. Margaret’s House, South Bend, IN January

2016- April 2016

Intern

•Assisting guests with day to day activities; helping guests build resumes to improve inner city unemployment Kellogg Internship Program, Uganda Martyrs University, Nkozi, Uganda May- July 2014

Kellogg Intern

•Interviewed members of the Nkozi village community on the success of the youth poultry project, Ecosan toilets and village boreholes

•Used the data collected to analyze the problems in the program and made recommendations on improving the conditions within the community

Work Experience

Campus Apartments, South Bend, IN May 2016-

May 2017

Leasing Consultant

● Inducted marketing tactics on social media and on-campus locations

● Sold over sixty 12 month leases

University of Notre Dame Phone Center, Notre Dame IN October 2014-May 2016

Student Caller

● Raised over $10,000 for Notre Dame the University of Notre Dame Fund.

● Share personal experiences to show how their gift will impact current students

● Give updates about university programs and reminders about upcoming events

● Build on shared experiences to encourage alumni to make gifts Chemistry Department, University of Notre Dame South Bend, IN October 2014- May 2015

Office Assistant

● Track graduate students’ identification cards and keys and delivered documents to other departments

● Organize the department’s apparel inventory

Campus Involvement & Leadership

Skills

● Proficient in Excel, Word, PowerPoint, and Stata

● Proficient with Salesforce

● Conversational French

● Communicative and personable, able to work with others well



Contact this candidate