George 518-***-**** Venable
Albany, NY, *****
ad2smf@r.postjobfree.com
Objectives
To enhance my customer service professional skills in a dynamic and stable workplace, where I can maximize my customer service experience in a challenging environment, to achieve the corporate goals.
Education
Associate’s Degree in Counseling NCCC
Malone, NY
May 2018 to April 2020
Experience
September 2023 – Current Security
Glenmont Job Corps – Glenmont, NY
Determines requirements by working with the incoming general public Answers inquiries by clarifying desired information Maintains the safety in the building
Escorting irate individuals off of the property
Ensuring the safety of all present individuals
Provides information regarding location and directions May 2023 – Current Maintenance
George.pdf
City Hall -Albany, NY
Transfer supplies and tools between storage and work areas physically Answers inquiries by clarifying desired information Keeps equipment operational by following established procedures; reporting malfunctions Fixing maintenance issues
Making sure everything is running according to procedure January 2023 – Current Housemen
Comfort Inn – Glenmont, NY
Transfer supplies and tools between storage and work areas physically Determines requirements by working with customers
Answers inquiries by clarifying desired information Keeps equipment operational by following established procedures; reporting malfunctions Stocking hotel amenities and coffee area
Making sure the hotel is up to brand standard
Provides information regarding location and directions Keep common areas in hotel tidy and presentable
Dispose of all garbage
Skills
• Solve customer queries efficient and in a timely manner
• Work well within a team and am capable of taking over leadership responsibilities as well if the situation demands it
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• Proficient with computers and other software used by companies for phone conversations
• Comfortable in target oriented jobs
• Strong Interpersonal communication and demonstration skills
• Problem analysis and problem solving
• Organizational skills and customer service orientation
• Adaptability and ability to work under pressure
• Initiator
• Profound ability to provide customer service efficiently
• Interact with the customers in a professional and positive manner
• Great ability to demonstrate and promote team work
• Excellent written and verbal communication skills
• Time management
• Forward planning and strategic thinking
• Delegation and motivation
• Performing maintenance tasks
• Physical labor (mowing)