Heather D. Bett

Mooresville, NC ***** ***- ***-**26 (Cell) ad2slz@r.postjobfree.com

Professional Summary Organized and dedicated Administrative Assistant, Clerical Assistant and Data Entry specialist with exceptional office customer service skills, and people skills. Offering a positive and enthusiastic attitude with the ability to multitask while working independently or in a team environment.

Work History Legal Assistant; Homesly & Wingo Law Group, PLLC

Mooresville, North Carolina 2022-2023

● Assist in the Real Estate department of the practice.

● Gather information for the sale/purchase of property.

● Set up files for the real estate transactions, from start to finish, then record documents with the proper municipalities.

Teachers Assistant; Sherrills Ford Elementary School Sherrills Ford, North Carolina,school year 2021-22

● Assist teachers with classroom work.

● Supervise group lessons with the students.

● Supervise students during lunch and outside recreation.

● Assist in with the “drop off and pick up” of students.

● Assist with special school events.

Correctional Officer, NC Department of Public Safety Salisbury, North Carolina 2019-2020

● Protect the general public and the offenders.

● Handle daily procedures within the prison, including daily activities, appointments and transports.

● Performed searches, daily checks of inmates.

● Daily paperwork regarding the daily procedures within the prison. Administrative Assistant, Cisive Group

Holtsville, New York 2013 - 2019

● Interacted with vendors and customer services personnel.

● Handled client correspondence and tracked records to foster office efficiency

● Performed research to collect accurate information.

● Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

● Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

● Delivered top-notch administrative support to office staff, promoting excellence in office operations. Enforced all company policies and procedures, including compliance to regulations and strict confidentiality.

Administrative Assistant, Equity Settlement Service Inc. Smithtown, New York 2012 - 2013

● Contacted appropriate agencies to complete searches, order records and obtain documents.

● Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds and satisfactions of mortgages.

● Reported findings to attorneys and client representatives via oral and written documentation.

● Reviewed legal documents such as mortgages, assignments and satisfactions for accuracy.

● Obtained and compiled research data to build abstracts. Administrative Assistant, Orysn Abstracts

Bayside, New York 2011 - 2012

● Contacted appropriate agencies to complete searches, order records and obtain documents.

● Checked accuracy and completeness of registration documents and rejected unacceptable packages.

● Obtained and compiled research data to build abstracts in support of title reports.

● Reported findings to attorneys and client representatives via oral and written documentation.

● Estimated closing dates and scheduled meetings.

● Duplicated and summarized documentation relevant to property title status, including current mortgages, deeds and surveys.

Customer Service Receptionist, Global Liberty Insurance Company Melville, New York 2010 - 2010

● Entered customer interaction details into the system to track requests and documents sent and/or received.

● Responded to customer requests for products, services and company information.

● Responded to emails and other correspondence to facilitate communication and enhance business processes.

● Provided clerical support to company employees by copying, faxing and filing documents. Clerical Support Associate, Kelly & Sheridan, LLP

Melville, New York 2009 - 2009

● Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.

● Supported administration and research processes for civil litigation cases.

● Assisted with the preparation of client interviews under oath.

● Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Administrative Assistant, Secure Title

Hauppauge, New York 2002 - 2008

● Contacted appropriate agencies to complete searches, order records and obtain documents.

● Duplicated and summarized documentation relevant to property title status, including current mortgages, deeds and surveys.

● Reported findings to attorneys and client representatives via oral and written documentation.

● Checked accuracy and completeness of registration documents and rejected unacceptable packages.

● Obtained and compiled research data to build abstracts in support of the title report.

● Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.

● Handled client correspondence and tracked records to foster office efficiency.

● Coached new employees on administrative procedures, company policies and performance standard.

EDUCATION Bachelor of Science: Criminal Justice

SUNY College at Brockport-Brockport, New York

Associates of Science: Criminal Justice

Nassau Community College-Garden City, New York

CERTIFICATIONS & LICENSES Certified; Correctional Officer for the State of North Carolina Certified; CPR, AED

& Adult First Aid

New York State Notary Public License

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