DEBORAH A. MARTIN-SMEDAL

**** **** ******, ******, **** 44055

207-***-**** ~ ad2slq@r.postjobfree.com

EXPERIENCE

MAINEHEALTH, Scarborough, ME 2016 – 2023

Admin Specialist II – Hybrid Remote - Patient Financial Services, Revenue Integrity/Coding

• Supported Senior Director, Revenue Integrity, Director, Coding, Managers of Coding, Director of Business Intelligence, Manager of Project Management, Manager of RCM Training. Supported all their departments as well.

• Successfully maintained and coordinated multiple busy calendars on a daily basis.

• Coordinated heavy meeting scheduling as well as preparation of agendas, minutes taking and disbursement of post-meeting minutes. Luncheon planning with catering and/or food delivery coordination.

• Pre-Covid, heavy travel and lodging planning on an annual/semi-annual basis.

• Performed daily and weekly Kronos entries (timecard editing and approving) for several divisions of the Coding Department, Revenue Integrity, Business Intelligence, Project Management and RCM Training. Recently accomplished manual payroll entry for approximately 150 hourly employees for a period of 2 months during a Kronos ransom wear attack.

• Daily editing of databases that are stored on SharePoint.

• Daily and weekly processing of various invoices from the departments I supported as well as processing of internet stipends for remote Coding staff.

• Scheduled interviews for all potential new hires and subsequently onboarded new remote staff for Revenue Integrity and Coding Depts with regards to new equipment ordering and shipment, processing remote tokens, remote agreements, RCM (Revenue Cycle Management) Training set-up, RCM Orientation, as well as adding them to any and all distribution email groups they are required to be listed on.

• Maintained certification database for Revenue Integrity Analysts as well as all Coding staff. MAINE BEHAVIORAL HEALTHCARE, (MAINEHEALTH) Portland, ME 2014-2016 Admin Coordinator – Child Care Counseling Grant Initiative (2-year Grant position)

• Supported department director and counselors.

• Scheduled meetings with various internal and external personnel. Prepared corresponding agendas and minutes as well as disbursed finalized minutes to appropriate individuals.

• Successfully planned, attended and oversaw educational seminars around the state of Maine to include, event space, catering, supplies, invitations, payments and souvenirs/gifts for attendees.

• Coordinated travel and lodging for various staff members. MAINE MEDICAL CENTER, (MAINEHEALTH), Portland, ME 2008 - 2013 Admin Coordinator II/Supervisor - Oncology Administration (Rad Therapy,OPIVT, Outpatient Care)

• Supervised 12-14 Admin Professionals in 6 separate locations to ensure patient satisfaction by providing front desk reception and coverage.

• Performed key role in developing front desk operations manual and various front desk policies for ease of training and operations in order to ensure consistency.

• Successfully performed annual performance evaluations for all front desk staff within company annual deadline. Participated in the interviewing and hiring process.

• Supported several committees and groups with preparation and minutes taking.

• Performed daily billing exportation for Outpatient Care and review of revenue reports through EPIC

(EMR) to ensure any errors discovered were corrected in a timely manner.

• Processed all vendor bills for payment.

• Tracked and maintained all current licensing and certification information for all clinical staff for compliance with MMC licensing requirements.

DEBORAH A. MARTIN-SMEDAL PAGE 2

Administrative Associate II - Center for Nursing Research & Quality Outcomes

• Provided direct support for Director and all staff in department.

• Performed meeting arrangement and planning, minutes taking, calendar management and database input for various research/QI projects.

AFFILIATED TRANSCRIPTION SERVICES (EASTERN MAINE HEALTH), Bangor, ME 2007 - 2008 Medical Transcriptionist – Acadia Hospital

• Transcribed dictated reports, i.e. Progress notes, psychiatric consultations, ECT notes, history and physicals, admission assessments, discharge summaries, psychology consultations, psychosocial assessments, chart entry notes and emergency psychiatric evaluations. KIDSPEACE NEW ENGLAND COUNSELING CENTER, Ellsworth, ME 2004 - 2006 Administrative Assistant/Office Manager, Outpatient Counseling Center

• Successful in developing billing report to be submitted to billing company at a weekly basis.

• Supported departmental meetings with minutes taking and preparation.

• Provided support to contracted psychiatrist with transcription and checking in patients.

• Maintained office machine support, mail delivery and various office management functions. NATIONAL CITY BANK (AKA PNC), Cleveland, OH 2001 - 2003 Executive Assistant – Corporate Banking

• Provided support to SVPs and various department managers.

• Coordinated and arranged various training seminars and conferences at area hotels and conference centers for Corporate Banking training program. Arranged meetings, luncheons and teleconferences. Coordinated extensive travel, hotel and car arrangements.

• Developed email communications on a variety of financial topics to be sent to entire corporation. COMMUNITY HEALTH SERVICES, Portland, ME 2000 - 2001 Executive Assistant – Chief Executive Office/President

• Provided direct support to CEO and executive management as well as support for Board of Directors meetings with meeting preparation and minutes.

• Coordinated office support and resources as needed. Assisted in various event planning.

• Tracked and maintained vendor contracts.

CASCO/NERL DIAGNOSTICS, Portland, ME 1998 - 2000

Executive Assistant – President

• Provided direct support to President and Vice President/General Manager as well as Director of Sales/Marketing.

• Provided meeting arrangement/preparation, high-volume travel arrangements, and expense reconciliation.

• Oversaw office operations.

JACKSON BROOK INSTITUTE (AKA SPRING HARBOR HOSPITAL), South Portland, ME 1996 - 1998 Executive Assistant/Office Manager – President/CEO

• Provided direct support to President/CEO and Vice President, Clinical Services.

• Supervised 4 administrative professionals in the Administration Department. Tracked and ensured all incoming projects were completed in a timely manner with all admin staff.

• Prepared materials for Board of Directors meetings. DEBORAH A. MARTIN-SMEDAL PAGE 3

THE LAW OFFICES OF JOSEPH BORNSTEIN, Portland, ME 1994 - 1996 Legal Secretary – Social Security, Workers Compensation, Personal Injury, Medical Malpractice NEW ENGLAND REHABILITATION HOSPITAL, Portland, ME 1992 - 1994 Administrative Assistant – Outpatient Physicians Office

• Provided administrative support to physicians and outpatient office. Administrative Assistant – Referral Services

• Provided support for department manager and all referral specialists. NATIONAL CITY BANK (AKA PNC), Cleveland, OH 1985 - 1992 Administrative Secretary – Corporate Human Resources

• Provided direct support to department VP.

Secretary – Human Resources/Corporate Recruiting

• Provided support for professional recruiters.

Receptionist/Screener – Human Resources/Employment

• Provided receptionist coverage for front desk.

EDUCATION/PROFESSIONAL DEVELOPMENT

Technical proficiencies - Word, Excel, PowerPoint, SharePoint, Kronos, Lawson, Adobe DC, Visio, Zoom, Microsoft Teams.

Leadership Courses – MaineHealth Training & Development Medical Terminology – Ellsworth Adult Education

Office Administration/Secretarial Science – Lorain County Community College and Cuyahoga County Community College

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