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Customer Service Office Manager

Location:
Woodland Hills, CA
Salary:
50,000
Posted:
January 15, 2024

Contact this candidate

Resume:

Neda Azmery

Woodland Hills, CA *****

ad2sl3@r.postjobfree.com

+1-818-***-****

To secure a challenging role in the business community that will allow me the opportunity to use my acquired knowledge and skills to make the company flourish. Authorized to work in the US for any employer

Work Experience

Claims Processor II

Republic Indemnity Insurance - Calabasas, CA

June 2023 to Present

Sep up new Worker Comp claims; Communicate with Employers and process a timeline of facts of injuries in the workplace; contact Medical facilities and process diagnosis and follow-ups; determine scope of injury and complete the set up file to be adjusted further; processing of Medical only, Disability, and Litigated claims.

Office Manager

El Camino Insurance Services LLC - Canoga Park, CA August 2016 to January 2023

Managing all aspect of providing insurance to clients. Sales and management of insurance arena. Providing quotes and issuing policies for commercial and personal lines of insurance: Business, auto, home, life and health

Over 25 years of insurance experience including sales, claims, retention, and customer service. Health Plan Advisor

Wellpoint - Woodland Hills, CA

July 2013 to July 2016

Give medical health insurance advise to current members on existing plans and new plans introduced by the Healthcare Reform; discussing and reviewing health plan options and quoting the various plans available; Processing payments, making coverage changes, adding/removing members, and adding life/ dental plan coverages.

Financial Advisor

Trilogy Financial Services, National Planning Corporation - Calabasas, CA June 2012 to November 2012

Financial advice to clients for financial planning by using various tools: Mutual Funds, Money Markets, ROTH IRA, IRA, Annuities, 401/403B; Life, Health, Disability and LTC. Field Sales Manager

Sterling Health Plans - Tempe, AZ

December 2009 to June 2011

Sales of Medigap (Medicare Supplements) insurance. Sales of Cancer, Critical Illness, Dental, Life, and Drug Prescription Plans to prospective client base; met one on one with clients to take care of their Medicare needs, and offered options and benefits of various Supplement plans; Sales and processing of applications and customer service. Recruiting, Managing, and Training Agents for Team productivity. National Sales Representative

Westwood Insurance Agency - West Hills, CA

February 2004 to August 2009

Property and Casualty sales agent for personal lines insurance including Homeowner's insurance for new builder communities, Personal Liability Umbrella, Earthquake, and Flood. Licensed and specialized in 45 states nationwide with multi-carriers. Issued policies and processed applications. New home builder accounts included, but not limited to, Pulte Homes, Centex Homes, Pardee Homes, KB Homes, Beazer, K. Hovanian, David Weekley Homes, Standard Pacific, and Shea Homes. Insurance Sales Agent/Team Lead

Answer Financial - Encino, CA

December 2002 to February 2004

Sales for personal lines insurance, including, Auto, Homeowners, Watercraft, Motorcycle, Trailers insurance. Specialize in selling multi-line policies in 48 states nationwide, with over 20 carriers. Served as a Team Lead for up to 8 agents; coordinate team agenda; help other agents enhance sales productivity by educating about different system issues and application process. Commercial Claims Adjuster

UNICO American Corporation - Woodland Hills, CA

February 2001 to October 2002

Adjusted commercial property claims: reviewed and investigated commercial property claims; issued drafts for property damage to insured businesses; worked closely with outside agencies and field adjustors in settling commercial claims; sent out correspondence to policies and claims regarding matters.

Education

M.A. in International Relations

United States International University - San Diego, CA 1998

B.A. in Literature

California State University - Northridge, CA

1995

Skills

• Bookkeeping

• Accounts Receivable (Less than 1 year)

• Supervising experience Accounts Receivable Proficiency of various computer software programs Type 45 wpm Possess quick learning and Leadership skills Ability to Manage, Recruit and Train

• Schedule management

• 45 wpm (Less than 1 year)

• Work Comp Claims

• Health Small Group Undw

• Train and Lead Sales

• Leadership

• Manage Medicare Sales Team

• Health Retention

• Insurance Sales

• Sales Management

• Team Management

Certifications and Licenses

Personal Lines License

Insurance Producer License

Property & Casualty License

Life & Health Insurance License



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