Latravia Wilcher

Dublin, Georgia ***** • 478-***-**** • ad2ska@r.postjobfree.com

Professional Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Skills

●Customer Service Management

●Hourly Shift Management

●Partnership Building

●Operations Management

●Employee Relations

●Communication Management

●Teaching

●Computer Literacy

●Office Administration

●Scheduling

●Record Preparation

●Effective Planning

Work History

Store Manager, 11/2018 to 09/2023

Friendly Gus (Full-Time 40 Hrs Per Week) – Dublin, GA

●Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

●Rotated merchandise and displays to feature new products and promotions.

●Reconciled daily sales transactions to balance and log day-to-day revenue.

●Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

●Managed inventory control, cash control, and store opening and closing procedures with

●Supervised guests at front counter, answering questions regarding products.

●Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

●Assisted with hiring, training and mentoring new staff members.

●Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Personal Caregiver, 02/2015 to 08/2018

Always Caring (Full- Time 40hrs Per Week) – Dublin, GA

●Assisted clients with daily living needs to maintain self-esteem and general wellness.

●Maintained clean personal areas and prepared healthy meals to support client nutritional needs with 100% satisfaction.

●Maintained clean, safe, and well-organized patient environment.

●Conferred with supervisor to discuss patient condition and medical care.

●Administered medication as directed by physician.

●Documented vitals, behaviors, and medications in client medical records.

●Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

●Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

●Provided basic grooming and hygiene assistance to patients.

●Consulted with supervisors to assess cases and plan strategies for enhancing care.

Education

High School Diploma: 05/2011

Dublin High School - Dublin, GA

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