Toni Colavito

Little Ferry, NJ ***** 201-***-**** ad2sho@r.postjobfree.com https://www.linkedin.com/in/tonicolavito Learning and Development Professional

Learning and development professional with a proven track record of devising and implementing effective training strategies and sales enablement initiatives. Strengths are in leading cross-functional teams to analyze and simplify complex product and software information into robust training programs and compelling training content. Experienced in needs analysis, project management, and learning theory. Recognized for improving client adoption, decreasing support cases, and enhancing product awareness. Successes have enabled the rise of product/software/platform adoption rates, cut operational budgets, and increase of client satisfaction. Areas of Expertise

Training Program Strategy Training Content Creation Instructional Design Curriculum Development Needs Analysis Training Program Development Project Management Cross-Functional Team Management Product Knowledge Marketing Messaging Sales Enablement Tool Creation Agency/Vendor Management Learning Management Systems Train the Trainer Negotiations Contracts Budget Management Office 365 Brainshark Storyline 360 RISE JIVE Camtasia Audacity Cornerstone LMS Docebo LMS myTrailhead Salesforce platform

Professional Experience

Charles Schwab, Jersey City, NJ - Remote 2021 – Present Investing and trading services company

Senior Manager, Client Education

Devise and implement training strategies for Schwab Retirement Technologies (SRT). Administer the Schwab Retirement Technologies’ training program for clients of SRT. Manage training platform and catalog of training content. Create training videos, documentation, and exercises to improve client understanding of retirement technology platforms and websites. Lead cross functional team for improving strategy and addressing client needs.

• Vetted and adopted the first learning platform for Schwab Retirement Technologies.

• Improved new client adoption of SRT platforms by 10% through customized training programs.

• Decreased client services support cases by 10% by creating training and documentation to address client issues. TD Ameritrade / Charles Schwab, Jersey City, NJ – Hybrid 2018 – 2021 Investing and trading services company

Learning and Development Manager

Lead cross functional teams including Product Management, Marketing, Sales, and Service to develop the most effective learning strategy and support major product rollouts and adoption efforts.

• Drove all aspects of internal training development process including analysis of audience needs, content design, storyboard and script writing development, training execution approach, and evaluation (ADDIE).

• Managed the education website including LMS administration, design strategy and the selection of industry and sales skills training content from third party vendors.

• Liaison with marketing, product owners and vendors to promote adoption of education platform.

• Contracted with outside vendors as needed for instructional design support.

• Improved training development efficiencies and delivery times 50% by streamlining project management efforts and driving completion of projects in a timely manner.

• Enhanced product adoption and awareness by 10%

Toni Colavito ad2sho@r.postjobfree.com Page 2

Ricoh USA, West Caldwell, NJ - Remote 2014 – 2018

Global information and technology company specializing in digital imaging products, software, and services. Curriculum Development Manager

Developed curriculum program content for hardware, software, and services offerings for vertical and horizontal markets within SMB, Enterprise, & Commercial Imaging business sectors.

• Partnered with business stakeholders on strategy and execution of sales training program initiatives, participation tracking and success.

• Lead cross-functional teams in the development of instructor–led (ILT), virtual instructor-led (VILT) curricula for US sales channels as well as e-learning for US, Canada, and Latin America. Integrated a consistent strategic marketing message and value proposition throughout all training content. Engaged various functional departments and employed various learning technologies for curriculum deployment/delivery.

• Cut operation budget by 20% by converting all existing product, software and services online training to new company learning management system helping to consolidate all employee and dealer training into one system.

• Field sales participation in awareness/training programs increased unit volume sales by 5% Ricoh USA, West Caldwell, NJ - Hybrid 2008 – 2014

Sales Enablement Tools Manager

Collaborated with third party website developers to design new and enhance existing sales enablement tool websites for product training and sales presentation builder. Created product and services tutorials and certification tests for training site. Developed and wrote PowerPoint slides for sales presentation builder site. Managed database of 40,000 users, and field support questions from sales reps and managers. Trained sales managers and sales trainers in dealer and direct sales channels on how to effectively utilize all web sales tools.

• Cut operational budget by 50% by producing sales tutorials and certification tests in-house with instructional design software and by assuming site builder’s (vendor’s) duties, including bringing website back-end maintenance tasks in house (e.g., maintaining user rights and group/ location assignments).

• Trained staff in using innovative presentation builder website for sales field use, allowing sales reps to generate content-rich, PowerPoint presentations, resulting in ability to communicate unified look/message to customers and assemble presentations more efficiently.

Additional Relevant Experience

Comodo Group, Jersey City, NJ, Product Marketing Manager Education

Master of Business Administration; (MBA), Project Management Keller Graduate School of Management, Devry University, Paramus, NJ Master of Arts (MA), English and Comparative Literature Fairleigh Dickinson University, Teaneck, NJ

Bachelor of Arts (BA), Business Communication; Specialization: Business Journalism Bernard M. Baruch college, City University of New York, New York, NY Certification

• Pragmatic Marketing Certification Level III

• Credentialed ATD Master Instructional Designer™

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