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Human Resources Customer Service

Location:
Downtown, CA, 91773
Posted:
January 15, 2024

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Resume:

RANIA SAWABINI

San Dimas CA. *****

ad2sha@r.postjobfree.com 951-***-****

Results oriented professional with many years of experience. Proven ability to manage, multi-task, and coordinate functions. Dependable, Self-starter comfortable working alone or with a team. Experience in and not limited to Administrative, Sales and Development, Customer Service, and Human Resources.

EDUCATION: B.S. Business Administration, University of Southern California, Los Angeles

HIGHLIGHTS

Administrative Expertise

Opened and maintained new business accounts, trained and educated staff

Reviewed and approved Invoices/ Records/ Timesheets/ Vendors

Oversaw daily operations of staff / prepared and maintained all records for meetings/ calendars

Managed software systems, lead generation, database management, office support, CRM

Created Financial Reports for upper management/ created project budgets and guidelines

Supported monthly record keeping and goal reports

Opened new business accounts, trained and educated staff on new products and services

Sales and Development Expertise

Provided oversight and executed sales campaigns, events, and major promotions

Instrumental in bringing new ventures to current clients for business expansion

Developed sales strategies for sales and marketing campaigns

Up-keep of software systems/ monthly goal records / finanical records

Outside Sales territory management and new business development

Customer Service Expertise:

Managed high numbers of incoming businesses leads thru CRM from start to finish

Recruited new business thur cold calling and direct marketing campaigns

Developed new intake protocals for all in coming client requests to simplify workflow

Desgined new social media campaigns and customized direct marketing projects

Call center setting with direct access to incoming and outgoing client inquiries

Human Resources Expertise:

Proficient knowledge of Labor Laws and Workers Comp insurance filings

Revised and maintained personnel records thru customized software systems

Conducted Routine Checks to insure compliance with local regulatory laws

Prepared and Managed Payroll: experience with ADP, Paychexs, &SBS

Created new protocols for staff for team development

Conducted Employee Evaluations as well as continuing Education

Provided a Business model analysis and financial forecasting

PROFESSIONAL EXPERIENCE

Infrared Spa, Contract Consultant, San Dimas CA, 4/2021-Present

FastExpert, Inside Sales Account Manager, Glendora CA 9/2016-12/2020

Franchise Owner/ Manager, PostNet, San Dimas CA 1/2015-6/2016

Adminstrative Manager, MC and Associates San Dimas, CA. 2/2013- 6/2014

Operations Manager, America Care Foster Agenc, La Verne CA 9/2000-12/2012

Designations: CA State License Realtor



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