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Customer Service Representative

Location:
San Antonio, TX
Posted:
January 15, 2024

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Resume:

Josephine Marta “Ari” Chagoya

***** *** ********

San Antonio, Texas 78251

210-***-****

ad2sh6@r.postjobfree.com

EDUCATION:

Star Institute School of Massage, Austin, Texas- 2002

Completed 500 hrs in Massage Doula Certification

University of Texas at Austin, Austin Texas-1978-80, 1988-1990 Psychology

Austin Community College, Austin Texas- 1980

Southern Methodist University, Dallas Texas -Summer 1978

Arts Magnet High School, Dallas Texas- May 1978

EXPERIENCE:

Doula/ Parenting and Domestic Violence Facilitator, 7th Generation Birth Services, San Antonio, Texas February(2016-present), member of a doula collective doing childbirth labor assistance and various parenting and domestic violence classes as contract work with both individuals and organizations like the American Indians of Texas at the Spanish Colonial Missions

Massage Therapist and Massage Doula, Private Practice, Que Suave Manos, San Antonio, Austin, Texas and Little Rock, Arkansas (1988-Present) Provided traditional and non- traditional bodywork and massage primarily for pregnant women and other people in the community.

Customer Service Representative, QVC Inc, San Antonio, Texas Sept. 2016-April 2017

Customer Service Representative, ACS, Inc., San Antonio, Texas Aug. 2011-Sept. 2012

Customer Service Representative, Fidelity Information Services, Little Rock, Arkansas 2010-2011

Pledge Drive and Public Affairs Coordinator, Sound Editor, Trainer,KABF 88.3FM Community Radio, Little Rock, Arkansas 2008-2010

Bilingual Hotline Advocate, National Domestic Violence Hotline, Austin, Texas ( 2003-2007) Assisted battered women nationwide at 24 hr call center with shelter and resources available to them. Also assisted with Spanish speaking battered women.

Customer Care Representative, AT&T Wireless, Austin, Texas (1997-1999) Assisted customers with both technical and billing issues using intranet and database programs in a 24 hr call center for cell phones.

Sales/Stocker/Cashier, Container Store, Austin Texas (1996-1997)

Waiter, Forays Café, Austin, Texas (1997)

Administrator, Foundation for Compassionate Society, Austin, Texas (1993-1996) Managed and operated a non-profit community natural health center with scheduling, publicity, bookkeeping and maintenance of the facilities.

Teacher Assistant, Bluebonnet Montessori, Austin, Texas (1993)

Senior Bookseller, Waldenbooks, Austin, Texas (1988-89)

Assistant Publicist and Booking Manager, Pickle Family Circus, San Francisco, CA (1986-1988)

Community Fundraiser /Outreach Worker, United Communities for Human Rights, Oakland, CA (1988)

Bus Driver, Durham Transportation, San Leandro, CA (1987)

Bobtail Truck Driver, Veritable Vegetable, San Francisco, CA (1987)

Telemarketing Fundraiser, Neighbor to Neighbor, San Francisco, CA (1986)

Bookstore Collective Member, Old Wives Tales, San Francisco, CA (1986)

OTHER EXPERIENCE:

Board of Directors,Southwest Workers Union, Centro de Justicia, San Antonio, Texas

Board of Directors Member, KOOP 91.7 FM Community Radio, Austin, Texas

Radio Programmer at KOOP 91.7 FM, Austin, Texas and KABF 88.3 Little Rock, Arkansas

Bilingual in Spanish

Various Trainings in Domestic Violence (BIPP certification, Plowshares Conflict Resolution Trainer and Facilitator

and Kingian Non-Violence trainings, Revaluation Counseling Teacher and Leader

REFERENCES

Yvette Mendez, Teacher and Grant Writer 210-***-****

Jennifer Alvarado, Medical Assistant, Doula 210-***-****

Sonia Berry,Nurse, 713-***-****



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