BRIAN HINOJOSA

ELGIN, TX ***** • 512-***-**** • ad2sfq@r.postjobfree.com

Professional Summary

Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Goal-focused and Independent Consultant driven to maximize sales by leveraging extensive knowledge of market trends and fashionable products. Ready to apply skills and 20 years of experience to challenging new role at . Skilled Consultant skilled in client oversight, issue resolution and business presentation. Impressive capability for juggling multiple tasks and projects within deadlines and delivering quality suggestions. Focused on helping resolve business issues and capitalize on development opportunities. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Skills

Business Analysis

Creative Problem Solving

Operations Management

Risk Assessment

Cross-functional Collaboration

Performance Measurement

Team Leadership

Time Management

Quality Assurance

Stakeholder Engagement

Client Relationship Management

Project Management

Strategic Planning

Organizational Development

Marketing Strategy

Training and Development

Business Planning

Best Practices Implementation

Inventory Coordination

Sales Leadership

Sales Development

Team Development

Work History

Independent Consultant, 08/2005 to Current

B&B Medical Marketing

Independent consulting for home health agencies in Austin, Dallas, San Antonio, Temple, and Houston

Evaluated all marketing plans and strategies

Provided marketing education to agency CEO's and marketers, while simultaneously reducing lead time from one year to four months

Developed all marketing materials

Recruited all marketing personnel.

Enhanced client satisfaction by providing tailored solutions to their unique business challenges. Developed strategic business plans for clients, resulting in improved operations and increased profitability.

Assisted clients in identifying new market opportunities, leading to successful expansion efforts. Managed multiple projects concurrently, ensuring timely delivery and high-quality results. Conducted comprehensive market research for clients, informing data-driven decision-making processes.

Fostered strong relationships with clients through consistent communication and collaboration. Streamlined business processes for clients by identifying inefficiencies and implementing effective solutions.

Provided expert guidance on industry trends, enabling clients to stay ahead of the competition. Evaluated client marketing strategies, offering insightful recommendations on how to optimize campaigns for maximum impact.

Improved organizational structures within client companies by implementing best practices in management techniques.

Led training sessions for client staff members to improve skillsets and enhance overall performance.

Supported clients during periods of transition, ensuring seamless integration of new systems or policies.

Created customized financial models for clients, aiding in budgeting and forecasting exercises. Collaborated with cross-functional teams at client sites to ensure holistic project success. Facilitated change management initiatives within client organizations, minimizing resistance and maximizing adoption rates.

Negotiated contracts on behalf of clients, securing favorable terms that met their specific needs and requirements.

Mentored junior consultants within the team, contributing to their professional development and growth as independent consultants themselves.

Delivered valuable insights gleaned from competitive analyses conducted for each client engagement project.

Optimized supply chain operations for clients by recommending cost-effective alternatives and streamlining logistics processes.

Planned and executed sales events in both online and in-person formats. Researched latest market trends to provide current knowledge to clients. Conducted meetings with clients to determine project intent, requirements and budgets. Kept consistent inventory and placed orders for new product stock. Handled confidential customer business and operational information. Director of Outpatient Psychiatric IOP/ PHP, 01/2019 to 01/2022 Cross Creek Hospital – Austin, TX

Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.

Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.

Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.

Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.

Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.

Contributed to the reduction of patient readmissions by conducting thorough discharge planning and follow-up care coordination.

Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.

Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.

Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention. Supported patients'' transition into community-based settings by developing tailored aftercare plans focused on self-sufficiency and wellness.

Educated family members about mental health disorders and coping strategies, strengthening their ability to provide support at home effectively.

Conducted initial intake assessments for new patients, gathering essential information needed for proper diagnosis and treatment planning.

Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.

Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.

Treated clients and families with respect and dignity. Charted on each patient daily.

Counseled and mentored clients on substance use and life choices. Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients. Monitored patient behavior and immediately reported changes to supervising physician. Participated in patient education, helping to reinforce concepts and treatment plans. Director of Clinical Operations, 09/2006 to 12/2017 Assisi's Hope Health Center

Ensure that the free clinic is in compliance with all applicable federal, State and local laws Manages and oversees all clinical operations, including the scheduling of all physicians and medical volunteers for both San Antonio and Austin locations Obtain donations for medical supplies for the clinic Maintain ongoing liaison with community leaders and other non-profits Management of the business affairs and the overall operation of the clinic Maintain appropriate personnel records, administrative records and all policies and procedures of the clinic

Created all patient documents and new patient packets needed for the clinic Provide orientation for volunteer staff, regularly scheduled in-service education programs and opportunities for continuing education for volunteers Responsible for collaborating and hosting off-site health fairs Promotes public awareness and disease prevention

Serves as patient liaison and advocate.

Chief Executive Officer & Founder, 05/2011 to 01/2016 Medical Practice Management LLC

Ensure that the practice is in compliance with all applicable federal, State and local laws Be familiar with the applicable rules and maintain them within the practice Familiarize all employees as well as providers through contractual purchase of services with the law and the rules of the agency and make copies available for their use Maintain ongoing liaison with the governing body, providers, staff members and the community Maintain a current organizational chart to show lines of authority down to the patient level Responsible for the management of the business affairs and the overall operation of the practice Maintain appropriate personnel records, administrative records and all policies and procedures of the practice

Employ qualified personnel in accordance with job descriptions Provide orientation of new staff, regularly scheduled in-service education programs and opportunities for continuing education for the staff Responsible for the daily operations of the practice, as well as developing and implementing diversification and expansion opportunities consistent with Doctors on Wheels vision and mission Responsible for collaborating with practice leadership to develop short and long range objectives, meet budget and operating plan targets, and ensure quality of service delivery and regulatory compliance with state and federal laws.

Increased company revenue by implementing innovative business strategies and expanding product offerings.

Streamlined operations for improved efficiency, reducing overall costs and increasing profitability. Led the successful acquisition of multiple companies, resulting in a larger market share and increased brand recognition.

Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.

Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.

Cultivated a positive company culture, promoting employee engagement and retention through tailored initiatives.

Established key strategic partnerships with industry leaders to enhance business development opportunities.

Managed high-performing teams to successfully execute corporate objectives and drive organizational success.

Spearheaded product innovation efforts, bringing new products to market faster than competitors while maintaining quality standards.

Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.

Improved operational efficiency by redesigning internal processes and implementing cutting-edge technology solutions.

Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.

Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization. Secured external funding sources for major projects through grantsmanship skills combined with persuasive investor pitches.

Maintained P&L and shouldered corporate fiscal responsibility. Created succession plans to provide continuity of operations during leadership transitions. Founded performance- and merit-based evaluation system to assess staff performance. Devised and presented business plans and forecasts to board of directors. Director of Marketing, 10/2006 to 04/2011

Apricon Home Health Agency

Managed the marketing team, including providing educational sessions on cutting-edge marketing strategies

Created and launched a highly successful Physician Referral Marketing Program Tripled patient census within a year

Established goals and measurement reports

Established numerous satellite locations for the agency Collaborated with numerous healthcare organizations, including State and City Health and Human Services

Worked in tandem with Adult Protective Services to bring healthcare to the abused, neglected, and exploited elderly throughout central Texas.

Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.

Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.

Negotiated favorable contracts with vendors and agencies, reducing costs while maintaining high-quality results.

Oversaw rebranding efforts that resulted in enhanced corporate identity and improved brand perception among stakeholders.

Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.

Education

Bachelor's: Healthcare Management, 07/2023

College of Healthcare Professions - Austin, TX

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