Roseann Cieslinski

*** ***** ******, *******, ** 14206

Phone: 716-***-****

ad2se1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Capacity for working efficiently in a fast-paced setting while handling multiple priorities

Proficient in Microsoft Word, PowerPoint, Internet Explorer and POS Operating System

Successful in negotiating problem-solving solutions for complex issues

Excellent organizational, communication and interpersonal skills

Ability to work independently and within a team setting

Detail oriented, driven and quality focused

SUMMARY OF SKILLS

Issue Mediation

Customer Satisfaction

Quality Supervision

Results Oriented

Point of Sales

Productivity

Data Entry

Critical Thinking

PROFESSIONAL EXPERIENCE

Billing Manager

Record information about financial status of customers and status of collection efforts.

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Advise customers of necessary actions and strategies for debt repayment.

Billing Clerk

Verify accuracy of billing data and revise any errors.

Resolve discrepancies in accounting records.

Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

Operate typing, adding, calculating, or billing machines.

Post stop-payment notices to prevent payment of protested checks.

EXPERIENCE

Employer Services Corporation – Billing Clerk 10/2010 - 03/2023

EDUCATION / CERTIFICATIONS

SUNY Urban Center – Certified Dental Assistant

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