LORI MOSTOUFI

**** ********* ***

Spring Hill, Florida 34608

352-***-****

Summary

Experienced in multiple administrative areas including legal, medical, insurance, and real estate. Strong computer, analytical and research skills with a Bachelors Degree in Professional Management. Employment

Patient Access Network Foundation (PAN) Washington, DC 2023 Patient Support Specialist

Work with patients who have chronic diseases to get help with high cost medications. Fully remote from home call center position. Use Five9 phone call application, use company CRM to keep member information updated. Fill out grant applications for patients, teach patients how the grant process works, listen to the patient’s situation to guide them through the correct enrollment process. Easy Medicare/e-TeleQuote Insurance, Spring Hill, FL 2022, Licensed Health Insurance Agent Research benefits and doctors in order to enroll seniors into medicare plans on a call system (work from home). Certified for 2023 Medicare & Fraud, Waste and Abuse Training, Certified in Humana, Aetna, United Healthcare, Cigna, and Anthem. Licensed in 16 states: Alabama, California, Florida, Georgia, Indiana, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, New York, Ohio, South Carolina, Tennessee, Texas, Virginia.

Dennis Realty and Investments, Hernando Beach, FL 2021 to present, Realtor Work with clients to find suitable homes for purchase, work with clients listing their homes for sale. Use state approved contracts for sales and listings, use FlexMLS, use multiple applications to create, and store documents, multitask through and keep tract of multiple transactions at one time. Attend classes to keep license active. Work with Brokers, Realtors, Title companies, Banks, and Mortgage companies Keller Williams - Elite Partners, Spring Hill, FL 2018-2021, Realtor Work with clients to find suitable homes for purchase, work with clients listing their homes for sale. Use state approved contracts for sales and listings, use FlexMLS, use multiple applications to create, and store documents, multitask through and keep tract of multiple transactions at one time. Attend classes to keep license active. Work with Brokers, Realtors, Title companies, Banks, and Mortgage companies. Weichert Realtors Land and Home, Brooksville, FL 2014-2018, Realtor Work with clients to find suitable homes for purchase, work with clients listing their homes for sale. Use state approved contracts for sales and listings, use FIexMLS, use multiple applications to create, and store documents, multitask through and keep tract of multiple transactions at one time. Attend classes to keep license active. Work with Brokers, Realtors, Title companies, Banks, and Mortgage companies. American Health lnstitute, Port Richey, FL 2010-2013 Program Supervisor, lnstructor Clinical Supervisor (Temporary and part-time employee) lnstructor teaching basic core courses within the Ultrasound Program. Courses include physics/math, ultrasound physics, anatomy, pathology, ultrasound principles and lab. Worked with owner of school on obtaining ABHES certification for Ultrasound Program. Wilson Medical Center, Wilson, NC 2009 Ultrasonographer Responsible for performing ultrasound exams on inpatients, outpatients, and emergency patients in a hospital setting. Exams performed include abdomen, pelvic and-transvaginal, small parts (thyroid, breast, testicle), upper and lower extremities for both arterial and venous exams, pregnancy, and special procedures, Responsible for completing pulse volume recording exams

(PVRArterial) and taking call.

MedTravelers, lrving, Texas 2008 Travel Ultrasonographer Responsible for performing ultrasound exams on inpatients, outpatients, and emergency patients in a hospital setting. Exams performed include abdomen, pelvic and transvaginal, small parts (thyroid, breast, testicle), upper and lower extremities for both arterial and venous exams, and pregnancy.

Citrus Memorial Hospital, lnverness, Florida 2004-2008 Ultrasonographer Responsible for performing ultrasound exams on inpatients, outpatients, and emergency patients in a hospital setting. Exams performed include abdomen, pelvic and transvaginal, small parts (thyroid, breast, testicle), upper and lower extremities for both arterial and venous exams, and pregnancy. Responsible for completing pulse volume recording exams (PVR-Arterial) and taking call. Verizon Data Services, lnc., Tampa, Florida 1997-2002 Managerial/Staff Assistant Responsible for assisting the manager, supervisors, and leads for an lnformation Technology group of 150 employees. Consolidated and organized diverse information on salaries, raises, reviews, promotions, and personal information of all employees. The result was concise information used by department management to effectively monitor and motivate employee performance. Completed Special Projects for management using Access, Excel, Word, PowerPoint, and Verizon specific applications. Human Resources liaison and company resource for policies and procedures. Educated supervisors and employees on policy changes and clarified policy interpretation. Scheduled and arranged all travel for the Manager and department. National lnsurance Services, lnc., Tampa, Florida 1994-1997 Career Progress: Compliance Analyst 1996-1997 Executive Secretary 1995-1996 Compliance Secretary 1994-1995 Responsible for analyzing legislation to inform management of new health insurance mandates and made changes to the insurance policies. Compared complex newly enacted health insurance legislation with existing policies for 14 states. Through the use of personal skills, detailed research and focused analysis, able to provide senior decision makers with recommendations on changes to insurance policy language. Utilized data collected through analysis, to create charts, forms, memos, administrative notices/letters which were distributed company- wide to present changes in new mandated plan benefits. Worked with corporate attorney and lobbyist to exchange information, clarify state and federal mandates, and reconcile policy language. Completed revisions/gatekeeper for all company contracts. Assigned to task force committees in order to complete special Projects. Prepared forms to renew Third Party Administrator licenses and name registrations for all states. Completed and submitted annual reports for all states in which the company was licensed to do business. Responsible for training new employees on Microsoft software. Shriners Hospitals for Crippled Children, Tampa, Florida 1990-1994 Legal Secretary Responsible for typing documents dictated by seven attorneys and four paralegals, as well as special projects. The specialties of the office included estates, wills, annuities, contracts, and intellectual property. Typed letters, memos, and forms from dictation tapes, while answering phone calls. Updated corporate directory daily, weekly, or monthly. Called on courts for documents, updated docket sheets on estate files, reviewed and took action on attorneys' mail. Maintained the Legal library on a rotation schedule with the other secretaries. Special projects for all attorneys' and paralegals.

Education

Nova Southeastern University, Tampa, Florida, B.S. Professional Management Sanford Brown Tampa, Florida, A.S. Diagnostic Medical Sonography Erwin Technical Center, Tampa Florida, Legal Secretary Certificate Licenses

Florida Real Estate License #3306728

Resident Insurance License 0215 #W777556