Phillip Thomas

**** ********* ***** #***

Oxon Hill, MD 20745

240-***-****

ad2scc@r.postjobfree.com

SUMMARY

Seeking a challenging position where I can use my professional skills with the opportunity for greater responsibility and growth.

QUALIFICATIONS

30 years of experience with Food Service, General Office, Warehouse, Hospitality, Custodial and Ground Maintenance Work

EDUCATION

GED – Maryland Board of Education 06/1987

PROFESSIONAL EXPERIENCE

Kimpton Carlyle Hotel 3/2018 – 7/2019

Houseman Washington, DC

Cleaned and maintained the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.

Cleaned and maintained the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.

Cleaned and set-up meeting room functions according to the function sheets.

Cleaned and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom.

Set up and maintained complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.

Delivered housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.

Checked and replenished supplies and cleaning tools.

Hyatt House 8/2017 – 2/2018

Houseman Washington, DC

•Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.

•Maintain hallway, reporting maintenance issues and special cleaning assignments (i.e. carpet clean or repainting areas.

•Clean stairwells, elevators and hallways free from debris and room service trays.

•Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets. to dispose of through the linen chute or dumpsters.

•Coordinate and help housekeeping with heavy lifting and priority requests.

•Vacuum, buffer floors, carpet clean and pressure washer as needed.

•Use my watchfulness to report missing or found articles and any sign of damage or needed repair.

•Attentive to guests, answering questions and getting additional help when it’s needed.

•Assist guest with baggage and room service on a daily basis.

•Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs).

Phillip Thomas

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Providence Hospital 2/2017 – 8/2017

Housekeeper Washington, DC

Provided quality customer service to customers by providing one-on-one attention to detail.

Swept, scrubbed, mopped and polished floors.

Vacuumed carpets, rugs and draperies.

Shampoo carpets, rugs and upholstery.

Cleaned metal fixtures and fittings.

Emptied and cleans trash containers.

Disposed of trash in a sanitary manner.

Cleaned washbasins, mirrors, tubs and showers.

Wiped down glass surfaces.

Made up beds and changes linens as required.

Realigns furniture and amenities according to prescribed layout.

Responded to guest queries and requests.

Responded to calls for housekeeping problems, such as spills and broken glasses.

Performed other duties as assigned.

Aramark 1/2016 – 1/2017

Utility Worker Washington, DC

Swept and moped floors to comply with safety and sanitation standards.

Washed worktables, dishes, walls, refrigerators, meat blocks and other food prep surfaces.

Removes trash and places it into designated containers.

Transferred supplies and equipment between storage and work areas.

Assisted with banquet table and front of the house set up.

Assisted with loading or unloading and delivering supplies and products.

Distributed supplies, utensils and portable equipment as needed.

Glacier Health Services 11/2014 – 11/2015

Hospitality Clerk Alexandria, VA

Set up conference rooms for scheduled meetings and events.

Received and escorts catering for events.

Prepared food for delivery to conference rooms.

Disassemble conference room and store furniture and equipment.

Monitored inventory of equipment and supplies

Maintained neatness and cleanliness of all catering supplies and stocking locations.

Cleaned and organize conference room by removing food and catering supplies.

Melwood Horticultal Inc 6/2011 – 5/2014

Custodian Upper Marlboro, MD

Responsibilities included overall cleaning of Government Buildings.

Cleaned hallways, lobbies, restrooms, corridors, elevators, stairways and other work areas

Scrubbed, waxed and polished floors using brooms, mops and powered scrubbing and waxing machines.

Cleaned rugs, carpets, upholstered furniture and draperies using vacuum cleaner.

Dusted furniture and equipment. Polishing metalwork such as fixtures and fittings.

Washed windows, door panels and sills.

Emptied wastebaskets. Transporting trash and waste to disposal area.

Replenished bathroom supplies on daily schedule.

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