ABDELLAH RAOUGUI
Phone: +212*********
Email: ***************@*****.***
Address: Hay Tilila, Nr. 2898, Tikiouine, Agadir, MOROCCO Birthday: 14/03/1992
Birth place: Tata, Morocco
Sex: Male
Nationality: Morocco
EDUCATION BACKGROUND:
Primary: School Annakhile (1998-2006)
Secondary: School El Moukhtar Esoussy (2006-2009)
SUMMARY:
I am a dedicated and adaptable individual with a strong work ethic and a quick learning ability. My effective time management and ability to work well under pressure make me a valuable asset. I possess experience in managing diverse operations and excel in direct customer interactions. CERTIFICATIONS AND ACCREDITATIONS
Diploma in Culinary Technician (July 2016)
Diploma in Restaurant Qualification (July 2014)
PROFESSIONAL EXPERIENCE:
Position: Assistant Cook
Company: Hyatt Place Hotel 5*
Address: Agadir- Morocco
Date: (03/2023 – Present)
Breakfast Buffet
Dinner Buffet
Snack Fast Food
Position: Polyvalent Employer
Companies : Fast Food Restaurants (Dwich)-(Bon gout)-(Oxygen) Address: Agadir-Morocco
Date: (January 2017 - March 2023)
Preparing drinks
Promoting positive guest relations
Serve food or beverages
Taking food and drink orders
Cooking and preparing Food
Making pizza and pasta
Serving customers
Taking payments
Operate cash registers
Take customer orders
Arrange tables or dining areas
Help kitchen staff when needed
Package food or supplies
Arrange food for serving
Balance receipts
Clean tableware
Position: Polyvalent Employer
Company : Pizza Hut
Adresse : Cournich Agadir – Morocco
Date : (November 2016 - September 2017)
Maintain a fast speed of service, especially during rush times
Take orders from customers and input their selections into the restaurant's computer systems.
Assemble orders on trays or in bags depending on the type of order. Process large orders for events.
Count down your till at the end of each shift and deposit money in the safe.
Clean your station thoroughly before, during and after each shift
Respond to guest questions, concerns and complaints and make sure they leave satisfied.
Follow all restaurant safety and security procedures.
Arrive on time for all shifts and stay until shift completion. Position: Assistant cook
Company : Club Med Hotel 4*
Adresse: Morocco-Agadir
Date: (September 2014 - July 2016)
Dinner Buffet
Speciality Pasta
Speciality Fish
Position: Waiter
Company : Robinson Club Hotel 5*
Adress : founty Agadir
Date : (September 2013 - December 2013)
Serve food to guests by preparing and serving menu items Provide service to guests.
including greeting and seating guests.
removing dirty and empty dishes.
refilling beverages.
replacing glassware and taking and clearing guest meals.
Provide assistance as needed during busy periods.
Maintain a clean and sanitary work environment Ensures.
guest needs are met Ensures employees provide.
guests with an exceptional customer.
service experience .
Maintains smooth operations by complying with all company policies and standard operating procedures.
Follows all company policies and procedures.
Ensures that all equipment is used properly.
SKILLS:
Extensive experience in the restaurant industry.
Strong organizational skills.
Familiarity with fine dining establishments.
Proficient in culinary preparation.
In-depth knowledge of food safety standards and food handling expertise.
Effective in high-pressure kitchen environments.
Proficient in food service.
Butchery skills.
Leadership abilities.
Strong team integration capabilities.
Commitment to workplace hygiene.
Knowledgeable in meal preparation for collective dining environments. ACCREDITATIONS:
Class A Driver’s License
Class B Driver’s License
LANGUAGES:
Arabic
French
English
INTERESTS:
Exploring new cuisines
Staying updated with culinary trends
Football
Swimming
Fishing