Yolanda Taylor

Morrow, GA *****

ad2say@r.postjobfree.com

+1-404-***-****

Work Experience

Customer Service Representative

Southwest Airlines - Atlanta, GA

February 2017 to February 2022

Work from home, assist passengers with every need possible from booking flights, changing and canceling flights. Answering questions and problem solving any issues. Sales Manager

Red Lion Hotels - Atlanta, GA

April 2018 to May 2019

Sales coordinator and promoted to Sales Manager. Promoted hotel and created business by booking family reunions, business training classes for meeting space, and any event possible sales coordinator

Residence Inn by Marriott

March 2015 to February 2017

Answer phones, make calls, give tours, assist Sales Manager and DOS, create contracts, sale meeting space

Education

Associate's degree in Business

Massey Business college - Atlanta, GA

March 1986 to May 1986

Associate's degree

High school diploma or GED

Skills

• Sales Management

• Sales Support

• Event Planning

• Account Management

• Negotiation

• Salesforce

• Marketing

• Pricing

• Outside Sales

• Communication skills

• Customer service

• Computer literacy

• Computer skills

• Sales

• Inside Sales

• Management

• Forecasting

• Customer Relationship Management

• Cold Calling

• Relationship Management

• Social Media Management

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