Kendall Sims

Wireless Team leader

Charlotte, NC 28208

ad2saj@r.postjobfree.com

+1-980-***-****

Dynamic and results-driven Field Sales Representative eager to utilize exceptional sales skills and customer-focused approach to drive revenue growth and market penetration Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Brand Ambassador

Voopoo - Charlotte, NC

August 2023 to Present

• Represented the brand at various events, trade shows, and promotional activities to increase brand visibility and product awareness.

• Engaged with customers, providing in-depth product knowledge, and effectively communicated the brand's values and messaging.

• Executed marketing campaigns both online and offline, driving sales and increasing customer loyalty.

• Collaborated with marketing teams to develop innovative strategies for brand promotion and customer engagement.

• Generated user-generated content and social media posts to amplify the brand's online presence. Field Sales Manager

Premium Retail Services - Stockbridge, GA

June 2017 to August 2023

Established customer relationships across all levels of management within T-Mobile, AT&T, Verizon, Sprint, US Cellular retail, indirect, and B2B sales channels while also calling on national retail partners such as Wal-Mart, Best Buy, Costco, and Sam's Club Kiosks. Built brand awareness and created brand preference among sales reps at all major carrier stores and indirect agents that helped lead to a year over year increase in sales. Conducted product feature and benefit trainings nationally to increase sell through. Created and implemented Samsung sales driving programs targeted to increase short term sales 25% in participating carrier sales channel.

Planned and maintained a territorial coverage plan for all samsung in Georgia

• Managed a designated territory, meeting and exceeding sales targets by [specific percentage or figure].

• Cultivated and maintained relationships with existing clients while consistently prospecting and acquiring new accounts.

• Demonstrated product features and benefits effectively, leading to increased product adoption and customer satisfaction.

• Collaborated with the sales team to develop strategies for territory expansion, resulting in [specific achievement, e.g., increased market share].

• Provided regular feedback to management regarding market trends, customer needs, and competitor activities.

Wireless Sales Manager

The Cellular Connection, A Verizon Wireless Premium Retailer - McDonough, GA August 2015 to May 2017

Responsibilitie

Trained and supervised new part-time wireless consultants and customer service employees to maximize productivit

Maintained strong knowledge of new wireless products, accessories, pricing plans, promotions, and service feature

Tutored and trained employees in Word, Excel, and PowerPoint for presentational purpose Successfully acquired and practiced excellent customer service skills by solving customer problems, handling difficult customers effectively, and making key contributions to the customer service team Wireless Team leader

Market source - Alpharetta, GA

August 2013 to August 2015

Identifying and acting upon opportunities to sell up additional multiple carriers p products. Stay up to date with product knowledge,accessories,pricing plans, promotions and service features through continuous learning.

Dispute Analyst

Convergys At Home - Cincinnati, OH

January 2012 to July 2015

Very strong analytical and planning skills as well as very strong written and communication skills in all forms of media. A well-developed sense of urgency and follow through with unwavering attention to detail. Ability to develop and maintain professional working relationships with co-workers and peers as well as capable of maintaining highly confidential information and adhering to the highest et Wireless Consultant

Alltel Wireless - Folkston, GA

2006 to 2011

Assisting new and existing customers in the selection and purchase of products and services; performance duties include

• Effectively communicate product and service information

• Proactively follow-up with each customer after the sale to guarantee product and customer satisfaction

• Accessory stock

• Effectively answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunities

Education

B.S. in Business Management

Georgia Institute of Technology-Main Campus - Atlanta, GA 2014

Skills

• Leadership Experience

• Sales Experience

• Telecommunication

• Customer Service

• Retail Management

• Negotiation

• B2B Sales

• Branding

• Upselling

• Business Management

• Marketing

• Merchandising

• Retail Sales

• Business & administration

• Customer support

• Fraud

• Banking

• Windows

• ATS

• Data analytics

• Business Development

Certifications and Licenses

Driver's License

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