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Security Clearance Help Desk

Location:
Upper Marlboro, MD
Salary:
Negotiate
Posted:
January 16, 2024

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Resume:

*MONTIVEALE ALEXANDIR CORTOREZ II

***** *** **** ***** *** 1916

SILVER SPRING, MD 20901

Phone:

Home: 202-***-****

EDUCTATION:

PAYNE SPRINGS UNIVERSITY, Payne Springs, TX.

AS Degree in Criminology, 05/2014

ASHWORTH COLLEGE, Norcross, GA.

AS, Forensic Sciences-Criminal Justice, 06/2012.

UNIVERSITY OF RAVENHURST, Amsterdam, UK.

BS Business Administration- IS in Accounting. 06/1997.

Security Clearance: DOD Secret-SBBI-SCI

Languages: Modern/Iraqi-Egyptian-Arabic, Pashtu-Dari, Spanish-Urdu

EMPLOYMENT:

APEX SYSTEMS LLC, NMCI-HQMC PENTAGON, Washington, DC 12/2013-03/2018

Senior IT Cyber-Security Supervisor

Serve as a Cybersecurity compliance Officer, Information Assurance Officer, Senior Cyber-Intelligence Analyst for a government client and help to continue to evolve the use of the NIST Risk Management Framework in the client's enterprise. Also experience with Certification and Accreditation Process Sustain current security policies, processes, and procedures. TCP/IP Configuration management. Led 15 personnel, technicians, and staff. Worked in a Call Center setting. While Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support. Experience with Certification and Accreditation Process Sustain current security policies, processes, and procedures, which includes Microsoft Enterprise Messaging services and Microsoft Active Directory operations and configuration... TCP/IP Configuration management Outstanding project and program leader; able to coordinate and direct all phases of project-based efforts while managing, motivating, and guiding teams. Provide help desk support for Tier 1, Tier 2. Tier 3 operations. Worked with outside vendors and teams to develop voice and data wiring infrastructure. Maintained all network documentation for hardware configuration and licensing. Remediate and test solution implemented on specific vulnerabilities as directed by the Regional Director or Designee. Continuously remediate and test solution implemented on security deficiencies on customer’s network infrastructure, database platforms with SCCM client Tool kit 1.2.6, and Web application servers as identified in the customer NSOC’s Nessus. Use Nessus (NEWT), SCCM, SCOM, and SQL reports and product logs to review and locate workstations and servers with inventory, deployment, patching, or other issues. Provided computer help desk support and technical training on hardware/software to end-users. Documented help desk tickets/resolutions and provided overall assistance in daily administration of a Novell Netware 4.11 Network. Performed set-up, breakdown, and transport of agency equipment on an as-needed basis. Use provided scripts, tools, and vendor products to troubleshoot and resolve the issues and verity resolution with ticket system CA Service Desk. Modify computer security files to incorporate new software, correct errors, or change individual access status. Maintains up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. May review proposals, including gathering facts, analyzing data, and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel, etc. Recommends course of action. Determine systems' reporting requirements and vulnerabilities and ensure that they are correctly maintained in various IT processes and databases to include DIACAP, RMF, VRAM, eMASS, etc. Develop policy statements and best practice documentation for networks, technology infrastructure, network and data security, and other information technology systems that member districts may modify and utilize -Develop and manage a “rapid response team” comprised of district personnel and/or outside vendors to react to firewall configuration and disaster recovery. Responsible for developing, drafting, writing, and editing technical documents such as technical procedure manuals, RMF artifacts, system design documents, security plans, process flows, CM, or other related technical documents in support of a client’s requirements. Responsible for preparing and/or maintaining security procedures, methods, and guidelines. Track Government assigned actions for the Security team and report status to internal teams Manage personnel certification, training, appointment letters Collaborate with other contractors and government personnel assigned to the project. Provide Gap Assessment/ Needs Assessment to estimate what is necessary to meet the agreed upon documentation processes, templates, requirements, acceptance criteria, and ongoing maintenance / QA. Interface with DOD authorities to coordinate security requirement. Create, modify, and manage user/computer accounts, policies, security groups, sites, and services. Create, modify, and manage objects within Active Directory.

Create, configure, and troubleshoot GPO's, as well as link any group and OU to GPO's

Perform AD server administration for multiple systems in a multi-domain environment.

Ensure all servers are security and patch compliant; analyze monthly mass vulnerability patching of large network. Work directly with other engineering team in resolving performance and other configuration related issues. Work directly with the SOC group directly to investigate, isolate, and resolve security incidents and issues. Support the certification and accreditation for AKO environment. -Assist districts with planning for large technology deployments. Develop policy statements and best practice documentation for networks, technology. Software Configuration Management: General maintenance and troubleshooting Local Policy Audits and analysis Authorization and Authentication. Information Assurance Vulnerability Alerts (IAVAs) and manufacturer recommended updates for servers. Troubleshoot and repair server software, operating system (OS), and client-server application problems. Federal, DOD, Navy, Army, and local policies regarding web development. Patching, documenting, and reporting IAVA (B) (T), and CTO compliance. Software Configuration Management. 3-5 years of hands-on technical security experience Experienced analyzing and investigating security alerts from various security tools. Good communication skills and experience interacting with clients

Excellent time management skills Experience managing or analyzing alerts from firewalls, IDS systems (including writing custom rules), and performing vulnerability scanning and results analysis. Fundamental information technology skills, including familiarity with:

Network Architecture

Firewalls

Intrusion Detection/Prevention systems

Vulnerability scanning

Linux and Windows system administration

Incident management

Experience with vulnerabilities as they relate to regulations such as ISO, PCI, and/or HIPAA

HBC MANAGEMENT/ HANA GROUP, Washington, DC. 06/2016-2017

Armed Federal Protection Officer (United States Naval Yard)

Exercises and applies specialized operating requirements, methods, and procedures for providing a high degree of specialized personnel access controls for protecting and preventing unauthorized access to sensitive, restricted areas containing overly critical and classified property and documents. Incumbent also detects trespassing violations to prevent theft, sabotage, espionage, fire, and accidental or willful damage and destruction to Federal property. Coordinates with proper authorities in admittance of visitors from various organizations, US Army, Navy, Air Force, and private contractors. Controls personnel access by monitoring the identification and authorization of individuals and vehicles entering sensitive and restricted controlled areas. Refers persons who lack proper credentials to a control point to arrange access. Inspects packages and materials carried by persons and maintains records of personnel entering/departing controlled areas. Enforces photograph regulations in restricted areas. Patrols overly sensitive and restricted areas (by vehicle or foot) to check locks, alarms, fences, gates, or other barriers to assure they are closed and locked or open and unlocked, depending on the time of day and the conditions that are supposed to apply. Patrols installation perimeters to detect faulty fences and detection equipment, trespassing violations, and attempted thefts of Federal or personal property. Patrols office and industrial buildings within sensitive and restricted areas to prevent theft or damage to Federal property, equipment, tools, and supplies. Responds to intrusion and duress alarms in accordance with (IAW) emergency alarm procedures. Acts to correct hazards encountered and reports on corrective action taken or when correction is not possible. Reports all violations of security. Assists in the maintenance of law and order when necessary. May report to crime scenes, domestic disturbances, traffic accidents, etc. Receives formal and on-the-job training on hazardous materials, emergencies, legal authority and jurisdiction, sabotage and espionage of Federal property, weapons qualifications and care of weapons, written examination, self-defense and detention, and other related areas. Required to possess a valid Government Driver's License.

Ensures the physical security of the building and property of and the protection and safety of personnel in the Protective critical property, documents, information, materials, and equipment that impact the national defense. Under emergency situations, immediately takes appropriate action to ensure the security of personnel, facilities, and sensitive material, using initiative and judgment in interpreting and applying policies and procedures. Maintains vigilance against acts of terrorism, sabotage, espionage, theft, violence, and infractions of rules. Must be trained and knowledgeable in terrorism to determine the potential nature of the threat, available terrorist weapons, tactics, and countermeasures. Serves as an armed escort for visitors. Controls access and egress of personnel (including numerous visitors not employed by the installation) and material entering and leaving restricted areas. Challenges the need for access when conditions so indicate. Denies access when appropriate. Inspects possessions of those entering or leaving areas and identifies and confiscates contraband when discovered. Closely observes the behavior of all persons in the vicinity; endeavors to detect suspicious or abnormal behavior; and stops, questions, and detains persons when probable cause exists to do so. Also requires marksmanship training and physical training and obstacle course.

Performs dispatcher duties involving passing of information and directions to other officer on patrol assignments. Coordinates emergency responses between fire, medical and other emergency units, and receives and acts on calls concerning reports of violations or complaints. performs other duties as assigned. Authority of arrest and investigations procedures including Naval Police tactics.

SMITHSONIAN INSTITUTE, Washington, DC. 01/2013-12/2014

Federal Police Officer

Detail-oriented with strong organizational and communicational skills in leadership. Extensive knowledge of Homeland Security Laws, Criminal Intelligence, civil laws, federal criminal laws, social laws, and laws of the government. Federal police & Security operations. Excellent skills in problem solving and crisis management. knowledge/training of commonly applied security principles, conceptual & incognitual strategies, concepts, and methodologies related to Homeland Security, antiterrorism and force protection, high-risk personnel/executive protection, operations security and emergency medical response and basic life trauma support techniques. Coordinated on-going Area security and physical security operations. Protection of government property including national treasuries, personnel, VIP’s, guest, Board members, congressmen, and visitors of the public. Excellent people skills in working with the general population and communications. Evaluated existing operations, and standardized procedures. Managed security protection services of federal and states Operations of Sophisticated surveillance equipment, communications, database operations, metal detectors, and x-ray machines. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises; control access to client site and facility through the admittance process; responsive in all situations; monitors entrances and exits and acts to prevent unapproved or unlawful entry; patrols assigned site on foot or in vehicle, checks for unsafe conditions such as hazards, unlocked doors, and security violations; protects evidence or scenes of incident in the event of accidents, emergencies, or security investigations; prepares logs or reports as requested. May be exposed to stressful situations. Conduct proper seizures and apprehension tactics, public services, public safety, and perimeter security operations. Authority of arrest and investigations procedures.

UNITED STATES ARMY GUARD AND RESERVES, Washington, DC. 03/1993-Present.

Military Police Officer, Assistant Squad Leader, SME

Serves as a Supervisory Police Officer with command-and-control responsibility for law enforcement and security responsibilities consisting of DAC guards, police, and Army military police. Incumbent works under the general supervision of the Operations Officer who assigns operational responsibility on an as needed basis as well as receiving general guidance from the Police Chief. Relied upon as an expert in supervising the application of law and order in a variety of new and changing circumstances. Work is reviewed in terms of decisions rendered, adequacy, thoroughness, and overall effectiveness of shift operations as it pertains to the operational status of police and security officers assigned to the force who are involved in law enforcement, traffic control, investigations, force protection and patrol activities. Ensures assigned personnel properly execute law enforcement and security duties for the installation. Additionally, performs duties as a supervisory federal police officer performing law enforcement duties in an area of exclusive and concurrent state and federal jurisdictions. Primary responsibility of the position is to ensure compliance with, and enforcement of the full range of federal, state, local laws, ordinances, rules, and regulations as they pertain to law enforcement work, and the supervision of others engaged in such duties. In the event of an emergency, reports to the scene, assumes Incident Command and responsibility for maintaining order and security of area until a higher authority clears it. Incumbent attends formal, on-the-job and in-service training to include regularly scheduled weapons qualification training, receives periodic instruction and/or drill in law enforcement procedures, and participates in annual physical ability testing. Actively supports special emphasis programs (e.g., ISO9000, ISO14001, Lean Six Sigma, etc.) and sustains their effectiveness throughout the organization

Major Duties:

Supervises a shift ranging from 6-25 armed guards and police officers. Serves as the senior patrol supervisor with responsibility for law enforcement patrol operations within all areas of an Army installation. Maintains communications with mobile patrol units and posts and passes directions and information to subordinate law enforcement supervisors and law enforcement officers on patrol assignments; coordinates emergency responses between law enforcement, security, fire, and other emergency units, and receives and acts on calls concerning reports of violations or complaints. Monitors radio transmissions for proper procedures and follows established procedures to initiate action for assistance. Ensures proper response to calls for law enforcement services at all levels (felony and misdemeanor), to include crimes in progress, citizen complaints, and emergency situations to include natural and manmade disasters. Initiates emergency actions by law enforcement forces during emergency situations. Maintains status of patrols to include location, assigned mission and capabilities. Supervises investigations not referred to detectives in areas such as, but not limited to, thefts, assaults, illegal drug possession and domestic disputes. Uses the National Crime Information Center (NCIC) and other local networks to provide information to police officers (e.g., vehicle registration, warrants, driver's license, violations, and the like) and to coordinate law enforcement efforts and information with other civilian and military agencies throughout the United States. Issues and inventories keys, weapons, ammunition, and other equipment at beginning and end of shift. Responsible for the proper and accurate preparation of law enforcement related reports and forms, including statements, advice of rights documents, accident reports, field investigation reports and other correspondence, as necessary. Ensures the performance of operator maintenance on assigned emergency vehicle, its specialized equipment, and personally assigned firearm. Maintains required records. Also carried out Protection Serviced Details, including Transporting of prisoners and inmates to proper correction facilities. Maintain the security and safety of the inmates as well as assist in pulling inmates for court, medical procedures, and meetings with attorneys, and marked trials.

As the senior on duty supervisory police officer, assists and guides the activities of subordinates engaged in law enforcement work. Assigns, through subordinate work leaders, work to be performed by employees in the unit and reviews work on a daily, weekly and/or monthly basis. Ensures that the work assignments of subordinate employees are carried out. Ensures all patrols are following organizational SOPs, policies, current law enforcement techniques and skills. Schedules work, distributes schedules for completion of work, distributes and balances the workload among employees and instructs employees in specific tasks and job techniques, provides on-the-job training to new employees. Approves leave. Provides input into the development of performance standards and prepares formal evaluation of employee performance. Plans work to be accomplished by subordinates, sets, and adjusts priorities and prepares schedules for completion of work. Assigns work based on priorities, selective consideration of the difficulty and requirements of the assignment and the capabilities of employees. Evaluates completed work including all law enforcement reports and documents completed daily, completes daily blotter reports, and performs administrative functions about finalizing and filing all law enforcement reports. Provides statistical data for law enforcement reports and citations written and acts as civil liaison with the courts. Serves as a liaison officer with outside police agencies. Assists other depot supervisors, managers and personnel on security problems, traffic tickets, special events, emergencies, and parking issues. Aids local authorities. Develops employee performance standards and makes formal and informal appraisal of work, giving advice, counsel and/or instructions to employees.

COMMONWEALTH OF MASS TRIAL COURT, Boston, MA. 05/2005- 03/2013

Certified Court Officer-Bailiff

Detail-oriented with strong organizational and communicational skills in leadership.

Extensive knowledge of civil laws, federal criminal laws, social laws, and laws of the commonwealth. Excellent skills in problem solving and crisis management. Coordinated on-going Area security and physical security operations. Experience in utilizing interviewing techniques. Including law enforcement computer systems, such as NCIC, METERS, UCR operating a personal computer utilizing Word, Excel, Access, etc. Experience working with guidelines, federal, state, and local laws regarding the conducting of background investigations including the American with Disabilities Act and Age Discrimination in Employment Act. Training and assisting employees in conducting pre-employment background investigations. Excellent people skills in working with the general population and communications. Knowledge of criteria, equipment, or techniques to resolve well-defined questions or conditions. Excellent people skills in working with the general population and communications. Maintain the security and safety of the inmates as well as assist in pulling inmates for court, medical procedures, and meetings with attorneys, and marked trials. Transporting of prisoners and inmates to proper correction facilities. Evaluated existing operations, and standardized procedures. Managed security protection services of federal and states judges, lawyers, witnesses, and court personnel. Excellent people skills in working with the general population and communications. Operations of Sophisticated surveillance equipment, communications, database operations, metal detectors, and x-ray machines. Protection of federally owned/leased facilities. Observe and report activities and incidents at assigned locations, providing for the security and safety of client property, visitors, and personnel. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises; control access to client site and facility through the admittance process; responsive in all situations; monitors entrances and exits and acts to prevent unapproved or unlawful entry; patrols assigned site on foot or in vehicle, checks for unsafe conditions such as hazards, unlocked doors, and security violations; protects evidence or scenes of incident in the event of accidents, emergencies, or security investigations; prepares logs or reports as requested. May be exposed to stressful situations. Excellent people skills in working with the general population and communications. Knowledge of criteria, equipment, or techniques to resolve well-defined questions or conditions. Conduct proper seizures and apprehension tactics, public services, public safety, and perimeter security operations. Assists other depot supervisors, managers and personnel on security problems, traffic tickets, special events, emergencies, and parking issues. Aids local authorities. Develops employee performance standards and makes formal and informal appraisal of work, giving advice, counsel and/or instructions to employees. Authority of arrest and investigations procedures including State police tactics.

US DEPARTMENT OF HOMELAND SECURITY, Boston, MA. 03/2001-05/2005.

Federal Transportation Security Supervisor.

Knowledge/training of commonly applied security principles, concepts, and methodologies related to counterterrorism, antiterrorism and force protection, high-risk Personnel/executive protection, operations security and emergency medical response and basic life trauma support techniques Maintains overall responsibility for all personnel performing pre-board security screening of persons and their carry-on and checked baggage at assigned location.

Ensures all assigned personnel provide the traveling public with the highest levels of security, customer service, and professionalism. Direct the work of subordinates to ensure the requirements of Standard Operation Procedures (SOPs) are met. Set priorities; assign tasks, monitor, and evaluate performance; coach and develop employee capabilities; take or recommend corrective/disciplinary action as appropriate. Responsible for reporting directly to the Site/Deputy/Program Manager on security related issues. Routinely implement updated security screening procedures that will serve to protect the travelling public by identifying and preventing any deadly or dangerous objects from being transported onto an aircraft. Performs a variety of duties related to providing security and protection of air travelers, airports and aircrafts and various tasks such as: pat down searches, operation of x-ray machines, property searches and ticket document checking using electronic and imaging equipment. Continuously and effectively interact with the public, giving directions and responding to inquiries in a reasonable tone and manner.

Stand and remain standing for periods up to three hours without sitting. Lift and/or assist another individual to lift (from the ground) an object weighing 70 pounds. Maintain focus and awareness within a stressful environment containing numerous distractions, which includes noise from alarms, machinery, people, time pressure, disruptive and angry passengers, and the requirement to identify and locate potentially life-threatening devices and devices intended on creating massive destruction. Make effective decisions in both crisis and routine situations. Perform other collateral duties as assigned such as: environmental, health, and safety compliance; equipment maintenance; training and testing; management of uniform and supply inventories; or other tasks as required/assigned. You will regularly interface with other VMD-MT Security management, airport management, airline staff, law enforcement officers, and the traveling public

SECURITAS-WAKENHUT SERCURITY SERVICES, Boston MA 06/1995- 07/1998

Special Police Officer (US Marshal Services), Prudential Center

Knowledge/training of commonly applied security principles, concepts, and methodologies related to counterterrorism, antiterrorism and force protection, high-risk Personnel/executive protection, operations security and emergency medical response and basic life trauma support techniques Maintains overall responsibility for all personnel and performing security checks of all secured areas. Responsible for reporting directly to the Site/Deputy/Program Manager on security related issues. Routinely implement updated security screening procedures that will serve to protect the travelling public by identifying and preventing any issues by staying vigilant. Performs a variety of duties related to providing security and protection property searches and ticket document checking using electronic and imaging equipment. Continuously and effectively interact with the public, giving directions and responding to inquiries in a reasonable tone and manner. Stand and remain standing for periods up to three hours without sitting. Lift and/or assist another individual to lift (from the ground) an object weighing 70 pounds. Maintain focus and awareness within a stressful environment containing numerous distractions, which includes noise from alarms, machinery, people, time pressure, disruptive and angry passengers, and the requirement to identify and locate potentially life-threatening devices and devices intended on creating massive destruction. Make effective decisions in both crisis and routine situations. Perform other collateral duties as assigned such as: environmental, health, and safety compliance; equipment maintenance; training and testing; management of uniform and supply inventories; or other tasks as required/assigned. You will regularly interface with other local emergency staff, State and Federal law enforcement officers, and the traveling public. Assists other depot supervisors, managers and personnel on security problems, traffic tickets, special events, emergencies, and parking issues. Aids local authorities. Develops employee performance standards and makes formal and informal appraisal of work, giving advice, counsel and/or instructions to employees. Authority of arrest and investigations procedures including State police tactics.

CERTIFICATIONS:

Basic Leader Course, US Army Sergeant Major School, Fort Indiantown Gap, PA

Tactical Handcuff Training Certification, OPS Smithsonian Institute, Landover MD

ASP Baton Certificate, OPS Smithsonian Institute, Landover MD

Basic Weapons Training (FFL), Certificate, OPS Smithsonian Institute, Landover MD.

Oleoresin Capsicum (OC Spray) Certificate, OPS Smithsonian Institute, Landover MD.

Management of Aggressive Behavior Certificate, MOAB Training International Inc.

PM Close Combat Systems (LESD) Device Certificate, TASER Corporation

Accident Investigations Certification, Smithsonian Institute, Washington, DC.

Federal Police Officer School (BELT), OPS Smithsonian Institute, Landover, MD.

Military Police- Criminal Intelligence I, II, 215th RTI, US Army Military Police, Phoenix, AZ.

Court Officer-Bailiff, Massachusetts State Police Academy, New Braintree, MA.

Protection of the President, US Army Professional Development Center, Nebraska, AK.

Military Intelligence Analyst, United States Army Intelligence Center, Fort Huachuca, AZ.

Counterintelligence Special Agent, United States Army Intelligence Center, Fort Huachuca, AZ.

First Aid/CPR/First Responder certified, Fort Dix, NJ.

CBRNE/WMD/Hazmat Disaster Course, Fort Dix, NJ.

Special Weapons & Tactics Specialist (SOC), Fort Benning, GA.

Advance Infantry Combat Arms Tactics School, Fort Benning, GA.

Arabic/Dari Rapport Translation and Cultural Awareness, US Defense Language School, US Army Command.

Certifications / Training / Technical Skills:

Certified Ethical Hacker, EC-Council

Google IT Systems Technology Professional

Google Certified Cloud Systems Architect Professional

ComptTIA Cybersecurity IT Fundamentals,

Cisco Certified Network Associate (CCNA)

Cisco Certified Internetwork Expert (CCIE)

Project Management Professional (PMP), Phoenix State University, AZ

Certified Data Scientist, Phoenix State University, AZ

Data Systems Manager, Phoenix State University, AZ

Amazon Certified Cloud Solutions Associate

Microsoft Certified Systems Administrator

Microsoft Certified Systems Engineer



Contact this candidate