Edward J. Briggman

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Witten end coral commune ation

Sales and customer service

) Banic seoftwnre biterncy

Gamer hardware

Valet der eme

Troubleshor

Logie and ressoning

Tnstalled, repaired, and maintained electronic equipment in various machines such as 11¢¢taft and copiers

tified complex problems, reviewed related information, evahiated options, and implemented solutions

Repaired, replaced, ot cleaned components in copiers such a8 toners, fusers, rollers, deus

ce of insulation blowing, paint tinting, carpet cleaning machines

of circuit boards, processors, chips, electronic equipment, and computer hardware

© Broke down malfunctioning components and repaired of replaced elements

Familiarized with product knowledge and convey it to customers of train in-store clerks

Miaximized cross merchandizing and second site product placement opportunities

Executed inventory management actions

‘Conducted in-aisle product training and engage in end-user sales advice

_ © Knowledge of policies and procedures regarding sales and customers

_@ Conducted professional visits in accordance with guidelines

‘Built strong supplier-customer relationships to encourage further business

Maintained and stocked inventory in units

Employment History

MERCHANDISING SOLUTIONS - Philadelphia, PA 10/2016 - 12/2022

Service Tech

R — Philadelphia, PA 13/2013 - 03/2014

SSOCIATE IMAGING SOLUTIONS, INC. - Philadelphia, PA 02/2008 - 01/2010

Service Technician

06/2007 - 02/2008

Technician

QUICK/ RICOH BUSINESS SOLUTIONS - Philadelphia, PA 04/2000 - 06/2007

‘Technician

ED STATES AIR FORCE - Philadelphia, PA 01/1982 - 01/1986

man / ACFT Electrician - Honorably discharged

MULTICULTURAL CENTER — Philadelphia, PA.

A+ Certification

MIN FRANKLIN HIGH SCHOOL - Philadelphia, PA

Contact this candidate