*** * **** *** *-***

Denver, CO *****

720-***-****

ad2s35@r.postjobfree.com

April Neufeld

PROFILE

Medical billing associate with 30+ years in the medical accounts receivable field. A highly analytical accounts receivable professional with a thorough knowledge of medical billing and collections systems processes is seeking a full-time opening in which to apply my expert skills. SKILLS

Proficient with Microsoft products including Excel, Word, and PowerPoint HIPAA Certified

Excellent organizational skills

EMR/ Cash Applications Process

Medicaid and Medicare claims processing

EXPERIENCE

The Urology Center of Colorado

-Revenue Cycle Coordinator

Aug 2022- March 2023

Coordinates daily deposit spreadsheet with Revenue Cycle Supervisor, Controller and payment posting vendor to ensure all the revenue cycle payments received by TUCC are posted and reconciled in a timely manner. Daily deposits of patient payments from the previous business day. Processing Payer and patient credit card payments.

Apex Paramedics, Denver, CO

— Payment poster

Aug 2020-Sept 2021

Payment posting for Apex Paramedics, Arvada Fire Protection District and Denver Health Paramedics. Medicare, Medicaid, Lockbox payments and Commercial EFT’s using Rescue Net billing system. Obtain missing EOB’s through Availity and other payor websites. Integra Connect, Denver, CO

— Cash Refund Representative

Jan 2019 – Aug 2020

Processes guarantor refunds on EMS credit accounts created by guarantor overpayment. Processes insurance company refunds on EMS credit accounts created by overpayments from insurance companies. Efficiently reviews follow up workflows to locate missing payment details. Accurately post and reconcile refund payments to patients and insurance companies. Self-manages daily workload to make sure timely filing statuses are being met.

SCL Health Systems, BROOMFIELD, CO

— Patient Account Rep II

April 2014 - Aug 2018

Establish and maintain accurate work queues and other work distributions to achieve optimal performance and process flow to ensure reconciliation of monies posted. Work with insurance company provider representatives and accounts receivable management to resolve issues. Audit accounts make necessary corrections. A/R Follow-up Workers Compensation and Colorado Medicaid. Payment posting for physician billing in Onbase and Epic.

Aegis Business Services, Englewood, CO— Reconciliation Specialist July 2012 - April 2014

Daily Deposit balancing of 40 clinics and 2 practice management systems. Direct and monitor activity of payment posting and refund staff with responsibility of multi-million-dollar receipts processed through lockbox and wire transfers. Establish and maintain accurate work queues and other work distributions to achieve optimal performance and process flow. Process refunds for personal and insurance across the 40 clinics on a weekly basis.

REFERENCES AVAILABLE UPON REQUEST

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