Gus Chiarello

Las Vegas, NV ***** ad2s30@r.postjobfree.com Cell – 725-***-****

OBJECTIVE

To obtain a position that provides the opportunity for growth and advancement for both the company and myself, by utilizing my extensive computer support and networking skills.

SUMMARY

A dedicated and intensive networking administrator with a diverse and accomplished background in various working topologies and environments. Excellent troubleshooting skills gained from over 18 years of on the job and in class training. Excellent communication skills at all levels of the business environment from years of leadership rolls in companies.

PROFESSIONAL EXPERIENCE

Austin-Ind – Dallas, Texas Feb 2019 – Jun 2023

Technical Consultant

Windows administrator

Helpdesk

Deskside Support

Ordering IT hardware

Remote desktop

Handhelds and cell phones

Wifi

AD admin

Hawaiian Airlines – Los Angeles, CA May 2018 – Jan 2019

Technical Consultant

Raytheon – El Segundo, CA Feb 2018 – May 2018

VIP Desktop Support

Vantage Oncology – Manhattan Beach, CA Feb 2017 – June 2017

Admin\Helpdesk\Deskside Support

Windows administrator

Helpdesk

Deskside Support

Ordering IT hardware

Remote desktop

Handhelds and cell phones

City of Hope – Irwindale, CA Feb 2015 - Feb 2017

HelpDesk

Handles day to day help-desk and desktop support including but not limited to: Desktops, Servers, Network printers, scanners and Smart Phones and software in main office and field offices through Track-It HelpDesk software

Windows XP, windows 7 and windows 8

Worked with end –users (patients) with laptops, ipads, cell phones and tablets for internet and games

Remedy ticketing system

Managed SLA’s

Windows \outlook 2010

Active Directory Management

Exchange 2010

User management

Executive Support

Remote desktop

LUSD – Los Angeles, CA Feb 2014 - Feb 2015

Desktop Support/Help Desk

Handles day to day help-desk and desktop support including but not limited to: Desktops, Servers, Network printers, scanners and Smart Phones and software in main office and field offices through Track-It HelpDesk software

Backups (CA Software)

TrackIT Ticketing System

Mac OS, windows XP, windows 7 and windows 8

Managed SLA’s and venders

Vip support

Windows \outlook 2010

Active Directory Management

Exchange 2010

Call management system and knowledge base

User management

Remote desktop and others

LAUSD – Los Angeles, CA Feb 2010 - Feb 2014

Desktop Support/Help Desk (Lead 5 techs)

Handles day to day help-desk of IT department including but not limited to: Desktops, Servers, Network printers, scanners and Smart Phones in main office and field offices through Track-It HelpDesk software

Executive Support

Every morning I check the server health on 36 servers

Backups (CA Software)

Managed SLA’s and venders

Windows xp and windows 7\outlook 2010

Active Directory Management

Exchange 2010

Call management system and knowledge base

User management

Remote desktop and others

Landmark IT- Gardena, CA Jan 2009 – Feb 2010

Help Desk Lead (Lead 6 techs)

Managed 6 people

Handles day to day help-desk of IT department including but not limited to: Desktops, Servers, Network printers, scanners and PDAs through Track-It HelpDesk software

Managed SLA’s and venders

Active Directory Management

Call management system and knowledge base

User management

Remote desktop and others

Watt Companies – Santa Monica, CA August 2007 – Jan 2009

Desktop Support (Lead 3 techs)

Handles day to day help-desk of IT department including but not limited to: Desktops, Servers, Network printers, scanners and PDAs through Track-It HelpDesk software

Executive Support

In addition, also administers Backups (CA), Blackberry Enterprise Server \ Blackberries, Cisco Unity Administrator, DNS, IIS 6.0, SQL 2005, Exchange\Outlook 2003/2008, Active Directory, Windows 2003 Server

IT CERTIFICATIONS

Currently Recertifying for MCSE 2012

MICROSOFT CERTIFIED SYSTEMS ENGINEER 2000 & NT 4.0

220 Designing Security for a Microsoft® Windows® 2000 Network

219 Designing a Microsoft® Windows® 2000 Directory Services Infrastructure

218 Managing a Microsoft Windows 2000 Network Environment

210 Installing, Configuring, and Administering Microsoft® Windows® 2000

215 Installing, Configuring, and Administering Microsoft® Windows® 2000

216 Implementing and Administering a Microsoft® Windows® 2000 Network Infrastructure

217 Implementing and Administering a Microsoft® Windows® 2000 Directory Services Infrastructure

058 Networking Essentials

077 Implementing and Supporting Microsoft® Internet Information Server 3.0 and Index Server 1.1

059 Internetworking with Microsoft® TCP/IP on Microsoft® Windows NT™ 4.0

068 Implementing and Supporting NT™ Server 4.0 in the Enterprise

073 Implementing and Supporting NT™ 4.0 Workstation

067 Implementing and Supporting NT™ Server 4.0

MICROSOFT CERTIFIED SYSTEMS ENGINEER 2012 PENDING (IN SCHOOL NOW)

CCNA PENDING

MICROSOFT CERTIFIED PROFESSIONAL

MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR

MICROSOFT CERTIFIED TRAINER NT 4.0 & 2000

MICROSOFT CERTIFIED PROFESSIONAL + INTERNET NT

MICROSOFT CERTIFIED PROFESSIONAL NT & 2000

EDUCATION

Computer Associates International, Inc. Los Angeles, CA

Brightstor Arcserve Backup For Windows: Implementation and Administration (2006)

BrightStor ARCserve Backup for Windows: Optimizing Data Availability (2006)

Unicenter NSM: Administrator and Implementation (2006)

Unicenter NSM: Administrator and Implementation in a Distributed Environment (2006

Unicenter Asset Management/Unicenter Software Delivery: Administration (2007)

Kensington College. Long Beach, CA

CCNA

StoreAge Networking Technologies. Irvine, CA

Disaster Recovery

Centralizing SAN Storage Management with SVM

Implementation and Administration

Ed Net Career Institute, Woodland Hills, CA - MCT

Train the trainer, SQL Administration 7.0, NT 4.0 Core

8 week, 100 hours of advanced training in the Microsoft NT 4.0 core, Database Administration and basic knowledge on the instructional layout Microsoft would like the material presented.

Computer Education Institute, Carson, CA – MCSE track 4.0 and Microsoft Internet Information Server

Computer Networking and Programming Certificate

7 Month, 720 hour program of intensive hands-on training on state-of-the-art equipment, including Operating systems Windows NT 4.0, Windows95, DOS, Novell 3.12. Studies also include Internet Information server and protocols such as TCP/IP, IPX/SPX, NetBEUI and NWLINK.

I. T. T. Technical Institute, Carson, CA

Electronic Engineering Program

Hawthorne High School, Hawthorne, CA

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