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Customer Service Medical Billing

Location:
Coweta, OK
Posted:
January 15, 2024

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Resume:

KELSEY MOODY

OBJECTIVE

I am a skilled individual who has a wonderful work ethic, skilled multitasker, can stay on task and who doesn't mind when things might pop up unexpectedly throughout the day that needs to be completed, fast and proficient typist with knowledge of many computer programs and applications. I enjoy working on typing assignments, data enter, projects and research and medical billing and coding..

SKILLS & ABILITIES:

Knowledge of computer applications such as: Redbooth, Dropbox, Express Scribe and Liberty Court Player. Highly organized in my working environment. Very efficient at multi-tasking. 20 plus years of customer service skills & typing and working with multiply computer programs and applications. EXPERIENCE

WALMART - APPAREL ASSOCIATE - OCTOBER 17TH, 2022 TO PRESENT Work with clothing, shoes, jewelry & accessories for adults and children. Unload inventory and separate into boxes to take to floor & stock. Remove mods and create new. Replace missing tags, mark clearance items. Get returns and take back to floor. Help customers, answer phones when needed, open fitting rooms when customers need. Help other departments such as, front end and checking out customers or online ordering and getting orders ready for pickup. CROSSMARK - RETAIL MERCHANDISER / PART-TIME - April 26th, 2022 to October 5th, 2022

Service Walmart stores in different locations. Packed out, count product totals, checked for expired products & removed from shelves, create or place displays of products when scheduled. Worked the hardback/paperback book sections for adult, teen & kids sections, worked the shelves weekly and placed or rotated books per requirements of the book company & boxed up all the books to be returned. Took pictures of all completed work, answered all questions on mplans. Worked with different applications through apps - 1HUB Mobile, VOLT Systems, Fieldlink for ReaderLink.

WALMART - ONLINE GROCERY PICKUP SHOPPER - NOVEMBER 23RD, 2020 TO APRIL 18TH, 2022

Shopped for groceries & general merchandise items for all online shoppers/ orders, sorted all orders, dispensed to the customers, stocking new merchandise, down-stocking, organized, helped out in all departments of the store, verifying totals, price changes and tagging products. Helped customers in the store that needed help locating products.

TRANSCRIPTIONS FOR EVERYONE - TRANSCRIPTIONIST - WORK AT HOME JERUSALEM, ISRAEL. - October 1st, 2018 - March 1st, 2019 Listening to recordings and typing out transcripts either clean reads, modified verbatim or strict verbatim. Legal transcripts of traffic violations and tickets, court appearances & testifying, Grand Jury, Division of Human Rights cases, interviews, community/neighborhood meetings for Department of Transportation with regards to construction/issues/public & neighborhood opinions. Receive email with job assignment. Use Redbooth application to 918-***-****

ad2s2f@r.postjobfree.com

28615 E. 141st St. S. #96

Coweta, OK. 74429

communicate with employer and co-workers, receive addition information and Speaker List document needed for assignment. Pull up Dropbox to download recording, template and what other information company sent for that job. Use either Express Scribe or Liberty Court Player to listen to recording. Type out document per guidelines of each company and save in shared work file through Dropbox for Editor to retrieve and complete.

ST JOHN CLINIC - OFFICE COORDINATOR - TULSA, OKLAHOMA. - October 15th, 1998 to September 2017

Interviewing job applicants, inputting ITR’s, training of staff and providers, time off requests, employee evaluations, class/training scheduling, correcting and approving timecards, provider flex accounts, physician call schedules, provider schedules (creating, changing and corrections). Transfer/dismissal letters, patient complaints, patient and staff variance reporting, CPC processes and PDSA’s, meeting agenda’s and minutes, Meaningful Use reports, Quality Measure reports, OSHA, CLIA, Location & Billing summaries, Fixed Assets Report – Inventory, Athena Dashboard and patient claims. Office supply ordering, reconciliation of bills to be paid, RML reconciling for patient billing problems, ICD-9(10)/CPT Coding, Insurance handling, Hospital charges, patient accounts, cash handling, check in and out patients, collect insurance payments, telecom, phone stats, medical records, Rightfax.

EDUCATION

COMMUNITY CARE COLLEGE – JULY 2015 TO MAY 2016 TULSA, OK Medical Billing & Coding - Completing 495 hrs comprehensive classroom training Medical Insurance

Medical Terminology

Anatomy & Physiology

CPT Guidelines & Application: Ancillary, Surgery & E/M ICD-10 Diagnostic Coding

Healthcare Data Content and Structure, Medical Law, and Ethics Healthcare Delivery Systems

Computer Applications in Healthcare

MUSKOGEE VO-TECH – AUGUST 1995 – MAY 1996 MUSKOGEE, OK Health Science Technology Medical Terminology

CPR Certification 1/96

Certified Nurse’s Aide Certification 5/96

HONORS

GPA 3.78

Attendance Record & Maintaining A Average – August 2015 through May 2016 Service Award at St John Clinic 10/2013 for 15 years of service



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