Customer Service Sales Associate
Resume:
Anisa Marcano
New York, NY *****
ad2s1k@r.postjobfree.com
Work Experience
Consignment Specialist
The RealReal - Manhattan, NY
September 2022 to Present
As a consignment specialist, I collect luxury items from customers and assist them in the resale/ authentication process in order for them to confidently partner with our brand to sell their items. Bridal Stylist
Pronovias Group - New York, NY
January 2022 to Present
At Pronovias I help brides find their dream dresses and assist in keeping the floor beautiful and clean. Working in this environment has helped me learn the importance of teamwork, communication, and providing positive customer service.
Stylist
J. Crew Group, Inc. - Manhattan, NY
September 2021 to January 2022
At J.Crew I have been trained in all aspects. I know how to do shipment, ship from store, and other stockroom work. When I'm up on the sales floor, I help customers find what they need, make sales, fold down the store, replan, and work the register.
Sales Associate
ZARA - Manhattan, NY
July 2021 to September 2021
At ZARA, it is definitely a fast paced work environment. I either help keep my assigned floor section organized, help run 25s or clothes that need to go out on the floor, organize the fitting rooms, and partake in customer service.
Brand Representative/Sales Associate
Abercrombie & Fitch - Manhattan, NY
April 2021 to August 2021
At Abercrombie & Fitch Fifth Ave, It is definitely a fast-paced work environment that I enjoy. I work at the cash wrap, partake in customer service, fold down the store, work on order pickups, and try to make sure every customer is satisfied after their experience in our store. Brand Representative
Abercrombie and Fitch - Nyack, NY
July 2019 to January 2021
At Abercrombie & Fitch Palisades, I worked the register, engaged with customers in order to help them find what they need, kept the sales floor clean, folded the clothes, helped in the stock room, worked on shipment and ship from store, and overall learned how to give customers a great experience, while learning how to work in a group setting at the same time. Internship Student
Teachers College - New York, NY
September 2019 to February 2020
Through Columbia's Teachers College, I assisted in working with the Harlem Children Orchestra. I spent time working with groups K-8 while teaching them techniques, a large assortment of pieces, and providing them with an emotional outlet when needed. I learned new conducting techniques, lesson planning, and how to work with children.
Education
Bachelor's in Music
New York University - New York, NY
September 2020 to Present
High school diploma
Nyack Senior High School - Nyack, NY
September 2016 to June 2020
Skills
• CUSTOMER SERVICE (3 years)
• RETAIL SALES (3 years)
• Cashier (3 years)
• Team Member (3 years)
• Mentoring (1 year)
• Teaching (1 year)
• Authentication
Additional Information
Skills
Customer Service, Editing, Public Speaking, Cleaning Assessments
Customer Focus & Orientation - Proficient
May 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/gxfqojoggbxnw3ek Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
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