Raje Urs

Voice: 412-***-**** (c) Email: ad2s16@r.postjobfree.com

US Citizen

SUMMARY

Extensive software quality & testing experience most recently as a Software Developer (QE) & Quality Assurance Specialist with exceptional Analytical & programming skills. About 9 years of experience in testing, and delivering critical solutions on various levels of Quality Assurance for Web-Based, Database, and Client Server applications on Windows & UNIX environment.

Software tester with experience in SDLC & Defect life cycle. Expertise in Software quality assurance software like HP-ALM Ver 12.21, Microsoft Test Manager (MTM) & Microsoft Visual Studio–Team Foundation Server (TFS), Jira, IBM-Rational Team Concert (RTC) & IBM-Rational Quality Management (RQM). Knowledge of using collaboration tools like Gitlab, Jira, Xray test management for Jira and Confluence.

Create simple SQL Statements for manual database testing.

Worked in Windows and UNIX server environments.

Expertise in designing and developing Test Cases, Test Scenarios for manual testing and performance testing.

Proficient in GUI testing, Functionality testing, System testing, Integration testing, Performance testing, and Regression Testing of Client/Server and Web based applications.

Mobile App testing on Motorola TC70 Android scanner (FedEx-EUC App).

Well versed with complete Software Life Cycle Development process SDLC) and complete Defect life cycle.

Good at multi-tasking and works well under tight deadlines with high efficiency.

COMPUTER SKILLS

Platforms : Windows family, Linux, UNIX & IBM-AS/400.

Programming languages : SQL, VB Scripting, HTML, Query/400, RPG & CLP.

Testing Reporting Tools : VersionOne Ultimate Edition V.18.0.7.19, HP ALM 12.21

Quality Center 11/9.0, HP UFT Version 12.58

Microsoft Test Manager (MTM) – 2012 & 2013,

Microsoft Visual Studio-TFS 2013,

IBM-Rational Team Concert (RTC),

IBM-Rational Quality Management (RQM), MS Office

Suite, MS Visio Professional & Lotus Notes. JIRA

Selenium Automation Framework (QFaaS) Eclipse IDE,

Java, Cucumber & TestNG

Other : Oracle, Microsoft SQL Server, Teradata Studio &

Microsoft Access

PROFESSIONAL EXPERIENCE

Software Engineer/Quality Assurance Specialist May 2016 to-date

PNC Bank, Pittsburgh, PA

C & IB Informational Services /Corporate Online Banking

PINACLE - Funds Transfer Module

Responsibilities:

Attend daily stand up meeting, sprint planning & story refinement session as part of the agile methodology approach in Development and Testing

Supported multiple Funds Transfer releases and all corporate releases including GFB failover/failback validations.

Production support including database changes /updates.

Writing test scripts and upload them to ALM to document testing processes.

Writing Test Plan as part of Shift+Left approach as recommended by TCoE.

Complete defect life cycle using ALM.

As a part of VAPT testing, verified the vulnerable links with GET-POST statements in funds transfer module.

Testing consolidation of International FX & USD into one payment type ‘International’

Involved in production deployment regression & smoke testing.

Payment Engine Project: Payment Engine is a new system that replaces the legacy system and redirects the payments for C&IB customers via Global Pay Plus (GPP) tool. Multiple External Application channels has been replaced by GPP tool for C&IB payments.

Verify the data mapping in xml schema for PAIN001 & PAIN002 files including all types of payments in Funds Transfer.

Involved in Component Testing, System Testing and Regression Testing.

Testing End to End processing of all payment types by payment engine interacting with Pinacle Funds Transfer (PFT)à Payment Staging(PSG)à Payment Engine -GPP (PME).

PNC/BBVAUSA Merger/Integration Project: [Funda Transfer module]

To address key enterprise level issues around the integration and ensure all functional areas of PNC are aligned. Bring all the existing BBVA customers to PNC platform with additional functionalities currently offered by PNC to existing customers and effectively make a smooth transition.

Responsibilities:

Analyzing data flow from BBVA to PNC (staging/transformed)-Teradata to Oracle as part of mock1/mock2 process.

Validated mock data for data quality, data loss and data completeness during transmission.

Build and Run SQL queries for data validation of pre & post migrated data.

Validate defects raised with regarding to missing data and data loss that might have occurred during data migration.

Defects filed in ALM are validated as and when the new batch of migration is successfully completed.

Environment: HP ALM 12.21, Oracle SQL Developer v 4.1.3, Teradata Studio 9.0, Eclipse IDE; QFaaS Framework-Cucumber & TestNG, VersionOne; Xray Test Management for Jira; Share Point Tracker, Java, Oracle, MS-Office 2013, IE9, Edge, Chrome & Mozilla Firefox.

IT Tester & QA Analyst Aug 2015 to Apr 2016

Care Management System (UM)

Client: Highmark Inc, /Mindteck, Pittsburgh, PA

Project: Utilization Management (UM): Utilization Management is the evaluation of the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provisions of the applicable health benefits plan, sometimes called “utilization review.”

Responsibilities:

Assisted in understanding ‘Invoke Care Guidelines (Matrix) and scripted test cases that would verify all grid points in the matrix.

Performed UI screen validations and verifications.

Understood the flow of Auto Authorization process when request enters the 4UM system. Created the test scripts to verify the approval logic in Auto Auth process.

Attend daily Scrum Meeting with Project Manager, Business Analysts, Scrum Master, Development & Testing teams.

Write test cases in RQM covering all functionalities from the Use Cases in consultation with business analysts for Auto Auth process including Exclusion rules, Group Rules, Procedure Codes & No Auth required rules for initial determination requests in Care Management.

Execute test cases (Functional Testing) in RQM finding, logging and retesting defects in RTC referring to its use case name. Involved in the complete defect life cycle.

Create tasks in RTC for various QA activities like Knowledge Transfer, Verifying defects and executing test cases.

Write test case for invoke care guidelines for all grid conditions by iteration process.

Test cases that are ready for testing are first reviewed by business analysts in review meetings.

Defect Life Cycle

Update RTC daily, worked with Epic /Story /Tasks for testing and defect life cycle.

Environment: IBM-Rational Team Concert (RTC), IBM-Rational Quality Management (RQM), Share Point Tracker, Java, Oracle, MS-Office 2013, IE9, Chrome & Mozilla Firefox.

Sr Quality Analyst Dec 2014 to Aug 2015

Client: FedEx Services, Pittsburgh, PA

Project: Upgrade /Migration from HP-Service Center to HP-Service Manager including new Motorola TC70 android scanner upgrade for FedEx End User Computing (EUC) in Asset Management Services. Service Manager is a EUC tool designed to manage IT services which includes Incident Management, Problem Management, Asset management & Service Requests.

Responsibilities:

Using MS Excel spreadsheet test cases were written for the mobile application (Motorola TC70) in EUC for various workflows namely, receiving, check-out, check-in, Move & inventory.

Testing new mobile application that runs on TC70 Motorola scanners used for data transmission from the receiving dock to asset management system in service center. Hand held legacy scanners were replaced by TC70 Motorola scanners.

Involved in complete life cycle of defect management during scanner mobile app testing.

Prepared complete documentation for new Motorola TC70 scanner operation manual for end user training.

Prepared and submitted a detailed test summary as a part of the FedEx process before implementation of the new mobile application.

Interact with business analysts & users to understand various service center application modules like asset management, problem management.

Wrote test cases for the existing work flow in Service Manager for IT services like asset management, Catalog management, PC Procurement processes and Help Desk.

Involved in reconciliation of EUC assets in service center for data integrity before migrating to Service Manager.

Worked with HP Quality Center to upload software requirement specs, test cases and defect management.

Environment: Java, Oracle, HP Quality Center 11.0, HP Service Center & Service Manager, Windows 7, FedEx Team Forge, MS-Office 2013, IE8/9 & Motorola TC70 Android Scanner (Mobile device).

Quality Assurance Analyst Apr 2014 to Oct 2014

Deloitte Consulting /iBS Inc, Camp Hill, PA www.deloitte.com]

Client: The Pennsylvania Department of Human Services (formerly Dept. of Public Welfare), Harrisburg, PA [www.dpw.state.pa.us]

Project: Child Welfare Information Solution [CWIS] – The Department of Public Welfare’s (DPW) Office of Children, Youth and Families (OCYF), is the agency that administers the state’s child welfare program. The primary focus of OCYF is always on the safety, permanency and well-being of the children they serve. Through annual inspections of county children and youth agencies as well as OCYF licensed private child serving agencies, the office reviews the services received by Pennsylvania’s children and families to ensure the quality of services provided and purchased. Additionally, through reviews of annual county needs based plan and budget requests and subsequent expenditure reimbursement, OCYF monitors the financial commitment and spending of the counties with regard to the children and youth services they deliver. The financial review focuses on the reasonableness and necessity of the county request and whether the county plan and budget focuses on the state’s goals of increasing safety; improving permanency; safely reducing reliance on out-of-home care, particularly residential institutional programs; and decreasing re-entry into placement.

Responsibilities:

Analyzed the CWIS application going through the DSD & System Usability documents. Attended meetings with business analyst to better understand the application system.

Based on the business workflow, wrote test cases for Clearance, Referral & Common modules in Self Service (citizen users) and Worker Portal (Department workers) for Integration & SAT environments.

Security testing for various user levels in the department worker portal and citizen user account.

Attended daily bug triage meetings with application team and business analysts.

Wrote test scripts for ePAY-credit card processing (mock testing) in both self service (Citizen Users) & worker portal (Department workers) apply for clearance certificate to the state department.

Executed Integration and SAT test cases and filed bugs against failed test cases.

Involved in complete bug cycle from creating bugs from failed test cases until the bug fix. Verified bugs in both integration and SAT environment.

Conducted daily smoke test on clearance module.

Wrote simple SQL statement to query test data while running test cases in both Integration & SAT environment.

Environment: DotNet, JScript, Oracle, Microsoft Test Manager (MTM), Microsoft Visual Studio Ver 11, TFS, Windows 7/XP, Microsoft Office 2013, Microsoft Outlook, IE9 & Firefox.

QA Consultant (Web Testing) Oct 2011 to Dec 2013

Client: PGi Inc, Fox Chappel, PA [www.pgi.com]

Project: Web Based Products

i) iMeet [Teleconferencing Product] https://imeet.com

ii) iMeetLIVE [Event Management Product] https://imeetLIVE.com

iMeet is a web based conferencing product. iMeet integrates the video & web conferencing with reliable calling in a secure, cloud-based personalized online meeting space where the user and their guests can get together anytime anywhere and even take the meeting with them on the move.

iMeetLIVE product is an event management product where the user can control the complete event from the moment it is scheduled to the final goodbye. Also included is the analytics part where the user can evaluate the pre and post event details online & even download to make future events get better managed. No production staff needed and create an event and manage in a very professional way to reach the target audience completely on their own.

Initially worked on iMeet before moving to iMeetLIVE.

iMeetLIVE was carved out of iMeet to host events for up to 5000 spectators. Customer beta version would be for spectators up to 500.

Responsibilities:

Analyzed the business application of iMeet.com & applied some of its technical logistics in iMeetLIVE.

Worked closely with development team & involved in daily developers-sync-up meeting to get updates of any new feature and design changes to the product.

New functionality testing included, checking all the links/broken links, check any orphan pages, field validations, default values and user field inputs.

Test for navigation like different controls like buttons, boxes or user links on page to surf different pages.

Various browser(s) compatibility & OS compatibility testing.

Security testing including login pages for all valid and invalid user inputs.

Recorded detailed test results & logs to ensure the defect details are accurate.

Conducted weekly product walkthrough which involved only front end features of the product involving developers and QA web testing team.

Writing Test Cases per business & functional requirements.

Involved in front end functional and regression testing during internal & external patch releases.

Performed post deployment testing in production environment.

Used JIRA for defect tracking/bug life cycle and creating bug reports affecting various applications.

Environment: Ruby on Rails, JScript, MS SQL Server, JIRA, Windows 7/XP, Microsoft Office 2010, Microsoft Office Communicator 2007, IE 8/9, FireFox 18.0.1, Google Chrome & Adobe Flash Player 11.5.502.135.

Quality Analyst, Allwyn Corp, Herndon, VA Feb 2010 to Sept 2011

Project: E-Commerce (Business to Business application): Web based medical equipment supplies with advanced features of integrated back office support for the Merchandising system. Also involved in testing their inventory management system. This technology platform is based on Windows for Front End and Oracle as backend.

Responsibilities:

Analyzed business requirements and design specification to gain understanding of application.

Derived test cases from Use cases created by the Business team.

Extensive testing of the product’s front end functionalities.

Involved in review meetings of the test cases.

Created Test cases using Microsoft Word and Excel.

Executed test cases to perform functional and Regression testing.

Created defects in JIRA.

Worked closely with developers during defect lifecycle.

Environment: Java, C++, Oracle & JIRA, Microsoft Office 2003, IE 8 & Windows XP.

EDUCATION & TRAINING

M.S. - YOUNGSTOWN STATE UNIVERSITY, Youngstown, Ohio 44555.

Certificate course in Programming & Programming Methodology (ISTE).

Quality Assurance Training in Web Testing.

Online Training in automation testing using Selenium.

Certified Scrum Master (CSM)

Technical Publications & Research

YSU Library: Summer Commencement https://digital.maag.ysu.edu:8443/xmlui/bitstream/handle/1989/13498/1997_summer090.pdf?sequence=2&isAllowed=y

Technical/Research Paper:

https://www.lcbp.org/wp-content/uploads/2013/03/7C_Assessment_SedimentPhosphorusDistributionLongTermRecycling_StAlbansBay.pdf

References available on request

Willing to relocate

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