Customer Service Medical Assistant

Reagan Friedl

Durant, OK *****

281-***-****

*********@*****.***

EXPERIENCE

Jack In The box, Durant OK — Team Leader

June 2020 - November 2020

Operate drive through services including taking orders, handling payment, and food delivery in a prompt but friendly manner. Prepared raw food materials to cook over 30 menu items to feed customers.

Boom-A-Rang Diner, Durant OK — Waitress

November 2020 - July 2022

Provide and maintain high customer service during a high volume, fast paced environment. Positive customer experiences to over 50 patrons at any given time through knowledgeable recommendations of menu offerings, timely service, and a strong ability to multitask.

GKS Calera Clinic, Calera OK — Phlebotomist, Medical Assistant

May 2022 - Present

Aid over 20 + patients per shift with routine tasks including administering shots, record patient vitals, obtain blood samples, etc. Create a warm and welcoming environment for patients and their families. Use communication skills to resolve complaints quickly and professionally.

EDUCATION

Durant High School, Durant OK— Degree

August 2019 - May 2021

High School

Kiamichi Tech, Durant OK — Certification

August 2020 - May 2022

Long Term Care Nurse Aide Certification

CPR Certification

Home Health Aide Certification

Phlebotomy Technician

Medical Assistant

SKILLS

Customer service

Adaptability

Multitasking

Time management

LANGUAGES

English

American Sign Language

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