Lori Miller

Stockton, CA ***** 209-***-**** ad2rwa@r.postjobfree.com

Medical Billing Specialist

Medical office professional offering 3+ years’ experience in customer service

Versatile administrative skills and proficiency in medical terminology

Experienced in standard office functions and payment processing

Superior ability to juggle multiple priorities and meet tight deadlines

Accurate, reliable and trustworthy

Medical/Insurance Terminology ICD-9/10 CPT POS

Microsoft Office Scheduling Electronic Billing Medisoft EMR

CMS Form 1500 HIPAA World of Medicare EOB Legal Issues

Bilingual Medical Front Office Bookkeeping Payment Processing HR Issues

Self-Starter Organized Customer Service Good Listener Patient Confidentiality

Medical Certifications; HIPAA EDI Standards, Medical Necessity, CMS 1500 Form, Medicare Fraud and Abuse

PROFESSIONAL EXPERIENCE

Medical Content Development Specialist, Golden State Medical Billing 09/2016 – Present

Website content review and creation

Industry research

Informational and sales materials development

Original online medical articles

Student, Laurus College, Santa Maria, CA 10/2013 – 04/2016

Created a warm welcoming environment for instructors, co-students and team player

Achieved all homework and done properly with integrity and excitement

Distance learning on the computer in a class room setting with instructors, and co-students

Volunteer, Home Healthcare, Hayward, CA 10/2004 – 10/2010

Strict adherence to established policies and procedures within the Home healthcare system

Assemble medication charts and admittance packages, administered Medication

Assist visitors to appropriate areas, deliver messages and nourishment to patient

Assist the hospice staff, check on patient’s requirements

Administrative Assistant, Doan & Company, Hayward, CA 04/2000 – 05/2004

Answered phones professionally using a multi-line phone system

Used Excel extensively to create spreadsheets, develop reports and various lists

Addressed customer concerns in person, on phone and thru email correspondence

Scheduled appointments for executives

EDUCATION

Associates Degree, Medical Billing/Coding, Laurus College, Santa Maria, CA 2016

Diploma, Sunset Adult School, Hayward, CA 1993

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