Elysée SANON

ad2rs9@r.postjobfree.com

786-***-****

Customer-centric, call center Apt 3 West Palm Dr, Florida city, FL representative with a history of top-ranked production in inbound 33034 and outbound call centers. Routinely singled out for high-volume, high-quality work within deadline-intensive settings spanning collections, customer service and sales areas

Comcast, Sales Remote

CUSTOMER SERVICE REPRESENTATIVE

Build a positive work relationship with

customers to enhance the image and public

perception of a company.

Present, promote and sell products/services

using solid arguments to existing and

prospective customers.

Sells additional services by recognizing

opportunities to up-sell accounts;

explaining new features.

Strive to exceed overall performance goals

of the organization.

Victoria Secret, LiveOps

Excellent verbal and writing skills

Quality focus - Problem solving -

Documentation skills - Listening

skills - Resolving conflict - Analyzing

information - Multi-tasking

CUSTOMER SUPPORT REPRESENTATIVE

Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Recommends potential products or services to management by collecting customer information and analyzing customer needs. Concentrix, Remote

CUSTOMER SUPPORT AGENT

-Serving customers by providing information about car insurance products and services. resolving product and service problems.

-Opening car insurance accounts for customers by recording account information.

-Answering calls from clients after car accidents needing to connect car insurance.

Public Storage, Remote

SALES AGENT REPRESENTATIVE

-Receiving inbound calls from potential customers to maximize reservations and rentals in an expert consultative approach.

-Taking payment and other pertinent information such as emails and phone numbers.

July 2022- Apr 2023

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